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Local IT support for Columbia Valley & Bow Valley. informatiquedlb.com 💼 About Valley I.T. Local IT Technician proudly serving the Columbia Valley & Bow Valley.
Computers, networks, Microsoft 365, Google Workspace, AWS, Azure, backups, cybersecurity, remote/on-site support and AI workflow automation. Providing reliable, professional technology solutions for homes and businesses across the Rockies. From troubleshooting to full infrastructure design — we keep your systems secure, connected, and efficient.
💻 Offered Services
🧰 IT Support & Troubleshooting
Windows, macOS & Linux installation and repair
System optimization, virus & malware removal
Hardware & software diagnostics
Phone & tablet configuration (Android & iOS)
🌐 Networking & Connectivity
Home & business network design & setup
Router, switch & access point configuration (Ubiquiti / Starlink)
Secure VPN setup for remote work
Network performance troubleshooting
☁️ Cloud & Data Solutions
Microsoft 365 setup, migration & management
Cloud storage & collaboration tools
Automated backup & disaster recovery solutions
Virtualization with VMware & VirtualBox
🏢 Business IT Services
IP telephony (VoIP / 3CX) configuration
Consulting & implementation of tailored IT solutions
Remote monitoring & management (RMM)
Cybersecurity and endpoint protection
🎥 Surveillance & Connectivity (Optional Add-On)
Camera & NVR setup for homes & businesses
Remote access, motion detection & alert configuration
Point-to-point wireless links for connecting multiple sites
🤖 Web & AI Integration
Website creation and optimization for businesses and professionals
AI integration for Facebook, Instagram & websites
→ Automate client interaction, lead capture, and support with intelligent chatbots and workflow automation
📞 Reliable, local support you can trust — Columbia Valley I.T. keeps your world connected.
💼 Managed Microsoft 365 & IT Services
Simple • Secure • Per User
💻 Pricing (CAD / user / month)
M365 Core (License + Basic Support)
👉 $125 / user
Microsoft 365 Business Premium license
Email • OneDrive • Teams • Basic support
Managed User ⭐ (Recommended)
👉 $150 / user
Everything in Core + device management, security policies, patching, and remote IT support
Managed & Protected Plus
👉 $175 / user
Everything above + Microsoft 365 backups and priority support
🚀 One-Time Onboarding
$100 / user
Account setup • Device enrollment • Security baseline • Email & data configuration
🕒 Hourly / Project Work
$100 / hour
Networks • Migrations • Office setups • Special projects
🚨 Urgent / After-Hours Support
$200 minimum (first hour)
$150 / hour after
Applies to business-critical outages and security incidents
⚠️ What’s NOT Included
(Available hourly when needed)
❌ Hardware purchases or repairs
❌ Major migrations or infrastructure projects
❌ Website or software development
❌ Personal / unmanaged devices
❌ Non-urgent after-hours requests
❌ Data recovery without backups
Services outside the managed plan are always quoted and approved before work begins.
Minimum monthly plan: $500
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