211info

Recordatorio: ¡Estamos abiertos este fin de semana! El centro de contacto de 211info mantiene un horario extendido estará disponible todos los días, incluidos los fines de semana, de 8 AM a 6 PM para brindar información y apoyo relacionados con los incendios forestales y la calidad del aire.

Llame al 211 para obtener información sobre:
• Evacuaciones y cuándo es seguro regresar a casa
• Refugios por incendios forestales y centros de aire limpio
• Recursos para animales de granja
• Preparación para emergencias

Llame al 833-669-0554 si tiene necesidades continuas o a largo plazo causadas por los incendios forestales o el humo. Cosas que no sean una emergencia.

Llame al 911 si está en peligro inmediato, tiene una emergencia médica o necesita ayuda para evacuar.

El Departamento de Servicios Humanos de Oregon y 211info continúan trabajando juntos para apoyar a las personas afectadas por los incendios forestales.

A partir del 15 de agosto del 2026, 211info estará disponible todos los días, incluyendo los fines de semana, de 8 a. m. a 6 p. m., hora del Pacífico, para brindar información y apoyo relacionados con los incendios forestales y la calidad del aire. Actualizaremos esta publicación cuando cambie este horario.

La línea estatal de ayuda para incendios forestales (1-833-669-0554) seguirá disponible las 24 horas del día, los 7 días de la semana. Puede usar esta línea para recibir ayuda con necesidades actuales y a largo plazo causadas por los incendios forestales y el humo.

Recuerde: llame al 911 solamente si tiene una emergencia. Por ejemplo, si:

-Está en peligro inmediato.
-Tiene una emergencia médica.
-Necesita ayuda urgente para evacuar.

Reminder: we're open this weekend! The 211info contact center remains open for extended hours (7 days a week from 8 AM to 6 PM) to help Oregonians with wildfire and clean air information and resources.

Call 211: For evacuation updates, wildfire and clean air shelter information, livestock resources, reentry and preparedness.

Call 833-669-0554: For help with ongoing and long-term needs caused by wildfire and smoke impacts.

Call 911: If you are in immediate danger, have a medical emergency, or need emergency help evacuating.

The Oregon Department of Human Services and 211info continue to work together to support people affected by wildfires.

Starting on August 15, 2026, 211info will be available every day, including weekends, from 8 a.m. to 6 p.m. Pacific Time to help with wildfire and clean-air related information and support. We will update this post when these hours change.

The statewide wildfire assistance hotline (1-833-669-0554) will remain open 24/7. You can use this hotline for help with ongoing and long-term needs caused by wildfires and smoke.

Remember: Call 911 only if you have an emergency. For example - if:
- You are in immediate danger;
- You have a medical emergency;
- You need urgent help evacuating.

In 2025, we received 14,828 requests for help with food and meals, which is consistently one of the top three needs people contact us about.

We can connect you with food resources in your area, including pantry and meal locations, assistance programs, and help with accessing SNAP.

Need help with food? Call 211, text your zip to 898211, email us at [email protected], visit 211info.org/food, or choose the food icon in our app. We’re here to help!

Dunk tanks, bounce houses and hot dogs, anyone? How about Fire Department vs. Sheriff’s horse tug-o-war? Lane Fire Authority and Lane County Sheriff's Office know how to do it!🐴

National Night Out (NNO) is a fun time and a great way to connect with your community and local first responders. 211info joined in at multiple NNO events this year: Becky was in Empire, Gabby and our friends from PDX 311 (hi, Kristin!) were in Portland, Linda was in Tillamook, and Colin was in Veneta.

If you missed out this year, be sure to find an event in 2027! To register for a NNO event in 2027 or find one in your area, visit natw.org.

To find resources in your area, call 211, text your zip to 898211, email [email protected], or visit 211info.org. We’re here to help!

Save the date Ontario: Wednesday, Sept. 2. This free event put on by AARP Oregon and AARP Idaho is for both Eastern Oregon and Treasure Valley communities. Meet new friends and shred your documents for FREE! 211info will be there so be sure to stop by our table and say hello.

Looking for additional resources for older adults or caregivers? Call 211, text your zip to 898211, email [email protected], or visit 211info.org. We’re here to help!

Attention Pacific Power Customers In Multnomah County: Self Enhancement, Inc. (SEI) currently has energy assistance funding available.

If your household is in Multnomah County and receives electricity from Pacific Power, apply at selfenhancement.org/energy if you need help paying the bill.

Looking for other utility assistance? Call 211, text your zip to 898211, email [email protected], or search at 211info.org.

Need help paying your Pacific Power bill? 💡 Funding is available!

If you're struggling to keep up with energy costs, assistance may be available to help cover your Pacific Power bill. Support is here for eligible households.

Head to www.selfenhancement.org/energy or visit the link in our bio or head to our website today to learn more! 💰

Reminder: We're open this weekend! The 211info contact center remains open for extended hours to help Oregonians with wildfire and clean air information and resources. Starting on August 15, 211info is available for extended hours, 7 days a week from 8 AM to 6 PM.

Have you been impacted by wildfires or wildfire-related air quality? Call the wildfire assistance hotline at 1-833-669-0554 anytime, 24/7, to get support.

Anyone who has been impacted by wildfires and has ongoing or long-term needs can call. This includes people who lost a home or property, had to evacuate, are sheltering in place, are being affected by smoke or poor air quality, and more.

When you call, staff will listen to your experience, document your needs, and help you identify available resources and next steps.

And to our partners - please help us spread the word about this statewide resource! We have flyers, posters and wallet cards available on our website in nine languages, including English, Spanish, Arabic, Chinese (Simplified and Traditional), Russian, Somali, Ukrainian, and Vietnamese. You can find them here: https://www.oregon.gov/odhs/emergency-management/Pages/wildfire-resources-partners.aspx

Tuesday, August 25: Multi-Agency-Resource-Center for community members affected by the recent 2026 Burns Basin Fires. Resources will be geared towards agricultural and environmental impacts.

Harney County in collaboration with community partners will be hosting a Multi-Agency-Resource-Center for community members affected by the recent 2026 Burns Basin Fires.
Resources will be geared towards Agricultural and Environmental impacts.

El Departamento de Servicios Humanos de Oregon y 211info continúan trabajando juntos para apoyar a las personas afectadas por los incendios forestales.

A partir del 15 de agosto del 2026, 211info estará disponible todos los días, incluyendo los fines de semana, de 8 a. m. a 6 p. m., hora del Pacífico, para brindar información y apoyo relacionados con los incendios forestales y la calidad del aire. Actualizaremos esta publicación cuando cambie este horario.

La línea estatal de ayuda para incendios forestales (1-833-669-0554) seguirá disponible las 24 horas del día, los 7 días de la semana. Puede usar esta línea para recibir ayuda con necesidades actuales y a largo plazo causadas por los incendios forestales y el humo.

Recuerde: llame al 911 solamente si tiene una emergencia. Por ejemplo, si:

-Está en peligro inmediato.
-Tiene una emergencia médica.
-Necesita ayuda urgente para evacuar.