Hello Insurance, LLC.

We are now proudly offering Geico to our clients. Please contact our Geico specialist-Alena Titarchuk for your quote today.

Good morning Atlanta,

We are excited to welcome Alena Titarchuk to our insurance team as our newest licensed insurance agent! 🎉

Alena is an exceptional professional whose strong character, diligence, and unwavering commitment to excellence make her a wonderful addition to our growing team. She approaches every client with care, integrity, and meticulous attention to detail, ensuring that each person receives the highest level of service and the right insurance solutions for their unique needs.

One of Alena's greatest strengths is her ability to connect with people from diverse backgrounds. She is trilingual, speaking English, Russian, and fluent Brazilian Portuguese, allowing her to confidently assist clients in their preferred language and provide a truly personalized experience.

We are thrilled to have Alena on board and are confident that her professionalism, dedication, and passion for helping others will deliver outstanding results for our clients and our team.

Please join us in giving Alena a warm welcome to the Renegade family! We are excited to see all that she will accomplish.

Wishing all of our beautiful moms a day filled with love, joy, and happiness!

Thank you for all that you do, today and every day. Your strength, care, and love make the world a better place.

Happy Mother’s Day from our family to yours! 🌷

Dear Drivers,

I’d like to share some important information regarding auto accidents.

If you are ever involved in an accident—whether it’s your fault, someone else’s, or the responsibility has not yet been clearly established—please follow these important steps **immediately after the accident**:

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**1. Safely pull over**

Move your vehicle to the side of the road.
**Always pull to the left on a highway**, never to the right. This reduces the risk of being hit by oncoming traffic.

**2. Maintain the vehicle positions**

While pulling over, **keep the vehicle placement consistent with how the accident happened.**
For example, if another driver hit you from behind, stop your vehicle in a way that reflects that impact. This helps document the scene accurately.

**3. Call the police (911)**

Notify the police that you were involved in an accident. A police presence helps document what happened.

**4. Safely exit your vehicle**

Once it is safe, exit your car and calmly greet the other driver.

**5. Take photos**

Photograph **all vehicle damage**—theirs and yours.
Most importantly, take a clear photo of the **other driver’s license plate**. This helps verify their identity and confirms whether they are properly insured.

**6. Exchange information directly with the other driver**

Ask for:

* Their **driver’s license**
* Their **insurance card**

Take photos of both.

**Do not rely solely on the police to collect this information.**
Officers often document the information of the *insurance agency*, not the actual *insurance carrier*. The insurance **carrier** is the one responsible for paying claims—not the agency or the agent.
Having this information directly will save time and help you open a claim immediately instead of waiting up to **5 business days** for the police report to be uploaded.

7. Contact the correct insurance company**

Once you know who the responsible party’s **insurance carrier** is, call *their* insurance company and file the claim.

**Do NOT call your own insurance carrier** unless:

* The accident was your fault, and you will need to file a claim for your own damages.

If you don’t have the other party’s insurance information, your insurance won’t have it either, and you may lose time.

**Very Important: If You Are At Fault**

If you were at fault and the police officer issued a citation:

**Always show up to court.**

You will likely receive points on your license. By appearing in court, you may be allowed to take a **defensive driving course**, and the judge may **reduce or remove the points**.

If you simply pay the fine, there is no guarantee the points will be removed.

Also remember:

* Paying the fine only settles your debt with the state.
* The accident remains visible to insurance companies.
* It will appear in your insurance history and can affect your insurance score and future rates.

If you have any questions, please don’t hesitate to reach out.

I’m your local Atlanta agent and I’m here to help you understand how insurance works.

📞 **(561) 235-4334**

Dear Customers,
Wishing you and your family a warm, joyful, and restful Thanksgiving!
As we reflect on this season of gratitude, we want you to know how thankful we are for you. Your trust, support, and partnership mean so much to us, and we truly appreciate the opportunity to work with you.
Thank you for being such an important part of our year.

Shana Tova! 🍯🍎
Wishing all of our wonderful clients a sweet, healthy, and successful New Year.
May New Year bring you and your loved ones joy, peace, and prosperity.
Thank you for your continued trust and support — we look forward to serving you in the year ahead!
שנה טובה ומתוקה!

Insurance Tip: Protect Your Rates — Keep Roadside Claims Off Your Policy

Many drivers don’t realize that using roadside assistance through your insurance can count as a claim, even for minor issues like towing or jumpstarts. These claims can impact your rates over time.

The better option is to purchase roadside coverage like AAA separately, not through your insurance. Right now, AAA is offering 50% off memberships for the 4th of July holiday — a smart, affordable way to avoid unnecessary claims.

If you have questions, feel free to contact me.

Office: 770-689-4778
Mon-Friday: 9AM- 6PM

AAA Membership Discount: Limited Time 50% Off Deal! Exclusive AAA 50% discount on memberships! Limited time offer to save big on AAA member benefits like road assistance, travel and shopping deals, plus more.

Dear Customers,

I want to share some important information about insurance laws in the U.S., especially for those who have recently immigrated.

If you have someone living in your house who has a driver’s license and access to your car, they *must* either have their own insurance or be included on your policy. In America, we insure the *person*, not the car — because cars don’t drive themselves, people do.

Anyone who intends to drive must be insured. If they are not listed on a policy **or** don’t have their own insurance policy, even driving a few feet is illegal and can lead to serious legal problems.

Unfortunately, I’m seeing more and more cases where friends or family give bad advice, posing as experts and leading others into costly mistakes that can stay on your record for years. You have no idea how many times I’ve heard clients say: *“Yana, but the car is insured, why can’t my cousin drive it?”* Please don’t rely on hearsay. Trust licensed experts — or, if you prefer, research using Google or AI. Just because someone has lived in the U.S. for years doesn’t make them an expert. I’ve met many people who don’t even know their own coverage levels — meaning they don’t actually understand what protection they have.

We have several agents in Atlanta ready to help answer any questions you may have. Stay informed and protected!

Have a great day, everyone!

May your Christmas be filled with hope, joy, peace and happiness! Be blessed!

Thanksgiving is Almost Here!

As we prepare for the holiday, here at Hello Insurance, we want to take a moment to say a heartfelt **thank you** to our amazing customers. Your trust and support mean everything to us, and we’re so grateful to be part of your lives.

Wishing you a Thanksgiving filled with love, laughter, and all the things that make this season special.