Dragonfly Whispers

I give you the option of First Class or Priority Mail shipping when weight allows. First Class Mail does NOT include Insurance. If you want your item Insured, PLEASE choose Priority Mail as the shipping option. ***Not responsible for Lost or Damaged items due to the USPS*** However, I will do everything I need to on my end to file the claim for a lost or damaged package to help ensure that all necessary information is filed in a speedy and timely manner for you. No Exchanges or Returns on Custom Orders but as always I will be more than happy to help you if there is a problem with anything. I want you to be satisfied with what you purchased and be a return customer for many years to come, so if something is not right, PLEASE, just contact me. I will make it right by you if it is within my power.