MSP360

A big thank you to everyone who joined our webinar yesterday, and for all the great questions during the Q&A!

You can find the recording and resources here → https://hubs.ly/Q04yjCfW0

📌 Next up: Proxmox Backup and New Restore Options in MSP360, October 8 at 10 AM ET. We'll cover Proxmox VE backup, cross-hypervisor restore, faster file recovery, and expanded storage options.

Save your spot now: https://hubs.ly/Q04yjCgB0

24 hours left until our webinar goes live! ⏰

In this session, we'll introduce MSP360 Tickets and RMM updates.

Join Joe Tepke, Customer Onboarding Manager, and Doug Prestin, Solution Architect, live tomorrow at 10 AM ET. They'll cover our new free built-in ticketing system, RMM API, expanded Linux management, and RMM agent protection, plus a live Q&A.

Grab your spot before it's too late → https://hubs.ly/Q04y7H750

Still have Office 2021 in your customers' environments?

Microsoft is ending support for Office 2021 on October 13, 2026.

After that date, Office 2021 will no longer receive security updates or bug fixes, and Microsoft technical support will no longer be available.

Now is a good time to identify customers and endpoints still running Office 2021, review upgrade options, and start planning the transition ahead of the deadline. Microsoft has outlined what the end of support means and the available options here → https://hubs.ly/Q04y6JB80

📙 As part of that planning, it's also worth reviewing how your customers' Microsoft 365 data is protected. If backup is on your checklist, our Microsoft 365 Backup Guide walks through what MSPs need to know → https://hubs.ly/Q04y6Jyb0

3 days to go ⏳ What's New in MSP360 webinar series kicks off Sept 24 at 10 AM ET!

Session one is all about Tickets and RMM. Here's what's on the agenda:
• MSP360 Tickets – explore our new free built-in ticketing system
• RMM API – see how RMM data can feed dashboards, CMDBs, PSA platforms, and reporting workflows
• Expanded Linux management – see how to manage software, run Group Actions, and access Linux endpoints from the Management Console
• RMM agent protection – see Watchdog and uninstall protection in action
• Q&A – bring your questions and have them answered live by our experts

Register: https://hubs.ly/Q04xYjtK0

GFS (Grandfather-Father-Son) retention has been around for decades because it solves a real backup challenge – balancing recovery flexibility with storage cost.

The idea is simple:
• Keep recent restore points under your regular retention policy
• Preserve selected full backups longer as weekly, monthly, and yearly recovery points

This gives you short-term recovery granularity and a longer recovery history without the storage cost of keeping every restore point indefinitely.

MSP360 Backup Pro supports GFS with configurable weekly, monthly, and yearly retention periods for backup plans using the new backup format and Advanced (GFS, Object Lock) schedule.

Beyond cost management, structured retention also matters for compliance. Defined retention periods help establish how long selected backups are kept before they can be purged.

🟠 Discover MSP360 Backup Pro → https://hubs.ly/Q04xS71N0

Ever feel like your RMM data is stuck in one place? 👀

With the new MSP360 RMM API, your endpoint data (health, patches, inventory, alerts) can flow straight into the dashboards and tools your team already uses – no more manual exports.

We're showing exactly how it works in our live webinar on Sept 24.

Save your spot → https://hubs.ly/Q04xGDpv0

A small Proxmox environment can now get hypervisor-level backup for free 🚀

MSP360 Backup for Proxmox Community Edition brings hypervisor-level backup to smaller Proxmox VE environments, with no time limit.

Nothing needs to be installed on the Proxmox host. The Backup Agent runs on a supported Windows machine, connects through the Proxmox API, and sends backups to separate cloud or local storage. No Proxmox Backup Server is required.

Community Edition is free for one host, up to 2 CPU sockets, and up to 5 TB of backup data in the cloud.

The Backup Agent connects to Proxmox through the API from a supported Windows machine, and no Proxmox Backup Server is required.

See how Community Edition works: https://hubs.ly/Q04xykQD0

From "something's wrong" to "someone's on it" automatically.

🎟️ MSP360 Tickets turns RMM and Backup alerts into tracked, assignable work right inside the console you already use. No extra software, no lost context.

We'll walk through the whole workflow in our live webinar on Sept 24.

Register: https://hubs.ly/Q04xn_YY0

A reliable Microsoft 365 backup strategy isn't one control – it's a system.

In our Microsoft 365 backup guide, we break down the practices that help keep business data resilient:
✔️ Define the right backup and retention approach for your recovery needs
✔️ Run quarterly restore tests and validate recovery time objectives
✔️ Enforce MFA, block legacy authentication, and apply least-privilege access
✔️ Classify sensitive data with DLP policies and Purview sensitivity labels
✔️ Monitor for anomalies and feed audit logs into your SIEM

Responsibility for your data ultimately rests with you. Here's how to build a recovery strategy around it → https://hubs.ly/Q04xfXQ_0

📣 Join our webinar, "Introducing MSP360 Tickets and RMM Updates", on September 24 at 10 AM ET.

Get a first look at MSP360 Tickets, our new ticketing system built into the MSP360 Management Console, plus the latest RMM updates.

On the agenda:
• MSP360 Tickets
• RMM API
• Expanded Linux management
• RMM agent uninstall protection
• Live demo and Q&A

Join Joe Tepke and Doug Prestin as they walk through what's new and show the latest capabilities in action.

This is the first session in our "What's New" webinar series. Session two is coming later this fall.

Register: https://hubs.ly/Q04x3nY80