CareWindow

This week is Dementia Action Week, an important opportunity to recognise people living with dementia, their families, carers and the professionals supporting them.

At CareWindow, we remain focused on making communication simpler and more accessible - helping people stay connected through familiar faces, easy calling, Auto Answer, reminders and other features designed to reduce the complexity of everyday technology.

Sometimes the simplest stories explain it best.

For Caitlin’s mum, dementia and an unexpected stay in respite care could have made family communication difficult. Instead, her family could continue checking in regularly, and all Mum needed to do was sit in front of her CareWindow and talk.

For Debra’s loved one, CareWindow meant something even more important: being able to connect and communicate with family independently again. Debra called it “a real game changer.”

And when Vanessa’s parent moved into Memory Care, her CareWindow simply moved with her. Although she could no longer manage a conventional phone, her family could still easily reach her - whether to say good morning, have a chat, or even sing her goodnight.

Different families. Different stages of dementia. But the same goal: making it easier to stay part of the family conversation.

Learn more about how CareWindow can help: https://www.carewindow.com.au/what-is-carewindow

Father’s Day is getting closer, and our 15% off CareWindow bundles offer is still on.

CareWindow can make it easier for Dad to stay connected with family through simple video calls, regular phone calls, photos, messages and check-ins - without the complexity of a smartphone or tablet.

If you’ve been thinking about CareWindow for Dad, now is a good time to take another look.

Use the code SNLALZ at checkout to claim your 15% discount.

Shop the Father’s Day Sale: https://www.carewindow.com.au/order/p/carewindow-plus-6-month-bundle

Today, on Aged Care Employee Day, we want to pause and say thank you to the people who make aged care what it is.

To the carers, nurses, lifestyle teams, support workers, cleaners, kitchen staff, volunteers, administrators, allied health professionals, managers, and everyone working behind the scenes - thank you for the patience, kindness, dignity, reassurance, and human connection you bring to older people and their families every day.

Today is a lovely day to say thanks to the aged care workers you interact with - even a few kind words can mean a lot.

At CareWindow, we see how important this work is.

Families often tell us how grateful they are for staff who help with a call, encourage a resident to connect with family, notice a change in mood, or simply sit with someone for a few extra minutes.

Those moments matter.

Thank you for everything you do 💙

We're proud to share that our Co-Founder, Fiona Symons, will be presenting at next week's Australian College of Nursing National Nursing Forum (NNF) in Melbourne.

The NNF is Australia's premier nursing conference, bringing together hundreds of nurses, researchers, educators, executives, and healthcare leaders to explore the future of nursing and celebrate innovation across the profession.

Fiona's poster, "CareWindow, a nurse-led digital innovation empowering independent connection," shares how a frontline nursing perspective and a family's lived experience sparked an idea that has grown into a communication solution supporting thousands of Australians to stay connected with loved ones and care teams.

The presentation aligns perfectly with this year's conference theme, "The Power of Nurses in a Changing World," highlighting the vital role nurses play in identifying unmet needs, driving innovation, and creating solutions that improve care both at the bedside and beyond.

We're especially proud to see Fiona representing CareWindow while continuing to contribute to the wider nursing profession. Alongside presenting her poster, she'll be attending as an Australian College of Nursing Emerging Nurse Leader (ENL). She has also been invited to moderate the Clinical Governance concurrent sessions on Thursday - an excellent opportunity to contribute to conversations shaping the future of nursing in Australia.

Congratulations, Fiona! We can't wait to see you sharing CareWindow's story and connecting with nurses from across the country.

If you're attending , be sure to say hello. We'd love to connect and chat about nursing innovation, digital health, and improving care through practical, human-centred technology.

We’re bringing a little Christmas cheer to July ⛄

From Tuesday 7 July to Sunday 19 July, you can enjoy 10% off all CareWindow bundles.

Use promo code EE6FUA at checkout to save.

CareWindow makes it easier for families to stay connected through simple video calls, regular phone calls, photos, messages, and everyday check-ins.

It’s a lovely opportunity to help someone you care about stay closer to family and friends.

Shop the sale now: https://www.carewindow.com.au/order/p/carewindow-plus-6-month-bundle

This week marked the end of our incredible journey with CSIRO's ON Accelerate Cohort 10.

It all started in November 2025, when CareWindow was selected as one of 20 teams for ON Accelerate Bootcamp. A few months later, after an intense Immersion Week, we were thrilled to be among the 10 ventures chosen to progress into the accelerator itself. What followed was 12 weeks of intensive learning, customer discovery, commercialisation, pitching, strategy, and growth. ON Accelerate is designed to help research-driven ventures build the skills, networks and business foundations needed to translate great ideas into real-world impact.

This week, that journey culminated at ON Translate 2026 in Melbourne, where I had the privilege of pitching CareWindow alongside some of Australia's most exciting deep-tech and research-driven startups.

Thanks to this program we have a far stronger business, a clearer growth strategy, an expanded network, and the confidence to think much bigger about the impact we can create.

I'm incredibly proud of what our team has achieved over the past eight months. The progress we've made wouldn't have been possible without the support of the ON team, our coaches, mentors, fellow cohort members, partners, customers, advisors and supporters who have challenged us, encouraged us and opened doors along the way.

A special thank you to the entire ON Program team for creating such a unique and transformative experience. Australia needs more programs that help bridge the gap between innovation and impact.

Importantly whilst it may be the end of ON Accelerate, it feels less like a finish line and more like the beginning of the next chapter.

We're excited for what's ahead.

New feature: regular phone calls are here! 📞

CareWindow has always made video calling simple. Now, by popular request, it can perform regular voice calls too!

With CareWindow Complete, you can now:

✅ Receive calls from any mobile or landline phone number
✅ Make outgoing voice calls directly from their CareWindow
✅ See contacts with clear names and profile photos
✅ Use a simple dial pad for unsaved numbers
✅ Block unwanted callers or create a trusted "safe list"
✅ Stay connected even when video isn't needed

Perfect for quick check-ins, chatting with friends who prefer traditional phone calls, and helping older adults communicate safely and independently.

As always, it's been designed to be clear, simple, and easy to use 💙

Learn more:
https://www.carewindow.com.au/order/p/carewindow-plus-6-month-mobile-data-bundle

CareWindow is out and about across Australia this week 📍

Our team is excited to be attending three fantastic industry events focused on innovation, ageing, accessibility, and digital health.

If you’re attending too, come say hello 👋

💻 Digital Health Festival - Melbourne | 20-21 May

John and Fiona will be there exploring the latest in digital health, connected care, and healthcare innovation. They will have CareWindow and Konnekt devices on hand to showcase the latest features.

🌿 Positive Ageing Summit - Adelaide | 20-21 May

Zac will be attending as a speaker, sharing insights on how simple, human-centred technology like CareWindow can reduce isolation, support carers, and help older Australians age with dignity, connection, and choice.

♿ ATSA - Brisbane | 20-21 May

Mal will be at ATSA Brisbane, connecting with the assistive technology and independent living community and showcasing how CareWindow supports accessible communication.

We’d love to connect if you’re attending any of these events.

Come say Hi and learn more about how CareWindow is helping families and care providers stay connected 💙

We’re heading to ATSA Sydney 13-14 May!📍

CareWindow will be attending the ATSA Independent Living Expo Sydney, one of Australia’s leading events for assistive technology, rehabilitation and independent living solutions.

Come visit us to see how CareWindow is helping older Australians and people with disability stay connected through simple, accessible communication technology.

We’re also excited that Jessie from Everyoung AI will be joining us at our booth to demonstrate their innovative AI-powered technology and how it complements the future of connected care and wellbeing.

If you’re attending ATSA Sydney, come say hello - we’d love to meet you! 💙

Learn more about the event: https://expo.atsa.org.au/sydney-expo/

We’re proud to be a sponsor of the Innovation Transforming Aged Care (ITAC) Conference 2026 hosted by Ageing Australia!

On the 6-7 May at the Royal International Convention Centre in Brisbane, we're excited to connect with providers, leaders and innovators from across the aged care sector.

Come and find us at booth 43!

You'll also get to meet our friends from Talius and The SeniorsChannel at the booth.

Registration is open - we'd love to see you there: https://conference.ageingaustralia.asn.au/2026-itac-conference/registration/