Community Options
Community Options connects any Canberran who needs help to the best support options for them. Who We Are? Want our assistance? Phone us on: (02) 6295 8800
Community Options is a local ACT not-for-profit community-based organisation with more than 25 years of experience in providing services to older people, people with disabilities and their families. We specialise in providing coordination and intensive case management services to people with complex needs by providing a range of in-home and community based support services under:
National Disability Insurance Scheme (NDIS)
My Aged Care Commonwealth Home Support Program (CHSP)
My Aged Care Regional Assessment Service (RAS)
ACT Government Home and Community Care Program (HACC)
ACT Health-funded programs and services. Our Mission;
Community Options is a not-for-profit community-based organisation that provides care and support to older people, people with disabilities, their families and friends. Our mission is to provide support services to our clients that will enable them to achieve a greater degree of independence and continue living quality lives in the community. Our Vision;
Community Options’ vision is for older people, people with disabilities and their families and friends to live good and full lives. We believe that this can be achieved through the person continuing to be a contributing and valued member of their community. To do this we aim to support people to maintain relationships, roles and connections to enhance the opportunities for people to enjoy life. Our Values;
Commitment: We are committed to providing high quality support services to our clients in a manner that respects individual choices, enhances our clients’ self-determination and promotes their dignity and meaningful and valued social roles. Excellence: We strive for excellence and quality in everything we do. Professionalism and integrity: At all times we act with integrity, aim to provide quality service that is reliable and responsive to individual client needs and take pride in what we do. Good working relationships and teamwork: We work with one another with enthusiasm, appreciation and respect. Personal development: We value and actively pursue opportunities for staff professional growth and development. Our Commitment to Excellence;
BSI ISO 9001We are a British Standards Institution (BSI) 9001: 2008 certified organisation. This means that we have adopted best practice standards to demonstrate to our clients, their families and carers, other organisations and government that we are committed to ensuring our services and management systems meet strict standard requirements, guidelines and client expectations and we actively promote continual organisational improvement to ensure Community Options is run effectively and efficiently. If you wish to receive additional information about Community Options National Disability Insurance Scheme, My Aged Care and ACT Government programs and services or to find out how Community Options can help you, please contact us and one of our friendly team members will be happy to assist.
17/09/2026
As Community Options prepares to close after more than 35 years of supporting Canberrans, we’ve been incredibly grateful to the organisations and people who have stepped up to support our staff through this difficult period.
One of those people has been Nadina Benvenisti, a highly experienced resume writer, career coach and recruiter.
Nadina has worked closely with our staff to help them recognise their skills, strengthen their applications and approach their next career step with greater confidence.
We’ve also been proud to support Nadina’s business, helping connect her expertise with our wider community.
Thank you, Nadina, for bringing your expertise, encouragement and genuine care to our team during such an important transition. We’re so grateful for the support you’ve provided and the confidence you’ve helped build in our staff as they look towards what comes next. 💚
If you’re looking for personalised support with your next career move, you can find out more about Nadina’s services through NB Career Consulting – Resume Writer, Career Optimiser, Coach & Recruiter:
https://www.nbcareerconsulting.com.au/
16/09/2026
Finally, a comedy show where a crying baby doesn’t get you kicked out of the room. Nappies and Comedy is a stand-up comedy show for parents who need a laugh but can’t find a sitter. The are a judgment-free zone. If you need to feed, change a blowout, or rock a screaming infant, you’re in good company – one of the comedians might even give you a hand!
Babies are free!
⌚ Saturday 24 October 2.30-3.30pm
📍At the Coffee Guru, Amaroo:
🎟️Tickets $25 https://www.trybooking.com/events/landing/1572747
They’ve traded the sticky nightclub floors for a space where you can park the pram, spread out a blanket for some tummy time, and get comfortable with your baby.
They have a line up of some of Canberra’s finest comedians. Whilst they are baby-friendly, the jokes are strictly for the grownups so they’re not really suited for bubs who have started picking up new vocabulary.
We recently spoke to Win News about ensuring a pathway that ensures the flexible support currently provided through Community Options is not lost. While Community Options is preparing to close, the needs we help to address will remain.
You don’t have to do it perfectly to do it anyway. This Women’s Health Week we explore realistic, practical ways to support your
health — one small step at a time
Here are five ways new parents can ask for help. People often want to help - they just don't know how.
Talk to your GP if you need support. Our Women and New Born Community Support Program can provide advice and connections to services that support parents both pre- and post-natal, as well as specialist care for children of all ages.
If you don’t know who to turn to, we’ll point you in the right direction.
Find out more about our services and how to access them at: https://communityoptions.com.au/
07/09/2026
This Women’s Health Week focuses on the little things that can make a big difference — nourishing your body, moving more, resting, connecting and prioritising your wellbeing.
If you’ve just had a baby and need extra support and care, Community Options' Women and New Born Community Support Program is here to help. Our client-led program is designed to provide you with committed and community-focused support for up to 12 weeks, regardless of your post-hospital circumstances.
Find out more on our website: https://communityoptions.com.au/women-and-new-born-community-support-program/
More than three weeks have passed since Community Options publicly announced we were preparing to close after no funding was identified in the 2026-27 ACT Budget to continue our Community Transition Support Program.
It has been considerably longer since the Directorate was first asked to consider how the unique and flexible support model delivered by Community Options could be preserved. Yet there is still no public plan for how this support will continue once Community Options winds down.
Read more here: https://communityoptions.com.au/joint-media-statement/
03/09/2026
As the sun sets on Community Options after more than 35 years of supporting Canberrans, one critical question remains: what happens to the people who still need that support?
Palliative Care ACT has joined Community Options and the Health Care Consumers' Association Inc of the ACT in calling on the ACT Government to identify and fund a pathway to preserve the flexible community support currently provided through Community Options.
For people living with a life-limiting illness, practical support can be just as important as clinical care. Help navigating services, getting to appointments, coordinating care at home and managing daily life can make the difference between coping and reaching crisis point.
While Community Options is preparing to close, the needs it addresses are not.
This is not about which organisation provides the service in future. It is about ensuring people with complex needs do not fall through the gaps.
The provider matters far less than the outcome.
Read our joint statement with Community Options and Health Care Consumers Association ACT: https://www.pallcareact.org.au/2026/09/01/joint-media-statement-palliative-care-act-community-options-and-health-care-consumers-association-of-the-act/
31/08/2026
Community services help keep the whole system working. Health care isn't delivered by hospitals alone.
Community organisations play an important role in helping people stay independent, supporting carers and reducing unnecessary pressure on the health system.
Every family's situation is different.
Whether it's helping new parents adjust after bringing home a baby, supporting someone with a life-limiting illness, or guiding an older Canberran through the aged care system, coordinated community support helps people access the right care at the right time.
As community need continues to grow, maintaining strong community support services, like Community Options will only become more important.
25/08/2026
Most people facing a life-limiting illness want to spend as much time as possible in familiar surroundings, close to family and friends.
The ACT Government needs to invest in community-based palliative care services, including support delivered by organisations like Community Options, because quality of life isn't only shaped by clinical care.
Care coordination, practical assistance and support for carers all help make it possible for more people to remain at home for longer.
As Canberra's population grows older, so too will the need for these community services.
24/08/2026
It is with great sadness that we acknowledge the passing of John Fely, Chair of the Community Options Board.
John had served Community Options for 13 Years, as a Committee member from May 2013 and then as Chair of Community Options Board from 2020, and we are deeply thankful for his leadership, guidance and commitment to our organisation and the people we support, as well as the friendship he shared with those around him.
John’s dedication and contribution to Community Options will be deeply missed. We extend our heartfelt condolences to John’s family, friends and all those who had the privilege of working alongside him.
Rest in peace, John.
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Telephone
Address
KeepCo, Building 3. 3/1 Dairy Road
Fyshwick, ACT
2609
Opening Hours
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |