InstantCosmetics

What do Apple, Chanel and Aesop have in common?

They don’t leave the customer experience to chance.
In Episode 1 of The Business Behind the Clinic Series, Co-Founder of Inside Aesthetics podcast , David Segal, will break down how the world’s best brands create loyal customers and how you can apply the same principles to your clinic.

In this exclusive session, you’ll learn:

• The 5 stages of the patient journey and how to optimise each one
• Why attracting more patients isn’t always the answer to growth
• What leading brands like Apple, Chanel and Aesop do differently
• Practical strategies to improve conversion, retention, revenue and referrals

🗓️ 21 September
⏰ 7:00pm - 8:00pm

Secure your place via the link in your inbox or State WhatsApp chat.

David Segal

Join David Segal, Founder of Inside Aesthetics podcast , as he unpacks the key areas that every successful clinic depends on, yet many struggle to consistently execute. Drawing on real-world experience, he’ll share practical insights on how to give these critical business functions the focus they deserve to drive long-term success.

In this three-part webinar series, David will explore three essential pillars of clinic management, providing actionable strategies and proven approaches that can create meaningful impact and help move your business forward.

David Segal

✨ As seen in SPA + CLINIC ✨

We’re proud to share that InstantCosmetics’ Clinical Advisory Committee has been featured in the latest edition of SPA+CLINIC Magazine.

Carefully chosen from around Australia, the committee members are united by a shared commitment to ongoing professional development, mentorship, and strengthening practitioner capability across all levels of experience.
As we continue to grow, we’re committed to creating meaningful opportunities for collaboration, education, and professional development across the aesthetics community.

We extend our sincere thanks to SPA+CLINIC for featuring this story and to each Committee member for sharing their expertise, leadership, and passion for advancing the industry.

Join Dr Jonathan Hopkirk, Director of Cosmetic Complications at InstantCosmetics as he covers The Symptom I Didn’t Expect After Treatment.

Real patient case studies, expert insights and practical steps to take if you experience unexpected changes after treatment.

Monday 31st August 2026
7-8pm.

Register now by the link in your WhatsApp group or via the link in our weekly newsletter.

Is Your Emergency Kit Ready?

Patient safety starts with preparation.

To support high standards of clinical governance and emergency readiness, we recommend that all treatment rooms where clinical procedures are performed have immediate access to a clearly labelled emergency kit and current emergency management protocols.

Being prepared helps ensure clinical teams can respond promptly and appropriately in unexpected situations.

✔️ Emergency equipment accessible and organised
✔️ Current emergency management protocols available
✔️ Regular stock and expiry-date checks completed
✔️ Team members familiar with emergency procedures and escalation pathways

Every clinician should know:

✔️ Where emergency equipment is located
✔️ Relevant emergency response procedures
✔️ Documentation and escalation requirements

Emergency preparedness is not just about having the right resources available—it’s about ensuring they are accessible, maintained, and supported by regular training and review.

A well-prepared clinic helps create a safer environment for both patients and practitioners.

You can find the Emergency Kit Contents document on the Documents and Information section of the InstantCosmetics platform. Simply download and print for easy reference.

* This information is general in nature. Clinics remain solely responsible for their own clinical governance, emergency preparedness, and compliance with their professional and regulatory obligations.

Looking to grow your clinic? Diversifying your service offering can help attract new patients, improve retention, and support long-term business growth.

Consider expanding your treatment portfolio across:

✔️Hair and Scalp Health

• PRP & PRF
• Exomide Hair
• Xyon Haircare
• CodeX & Dermapen4

✔️ Skin Health and Rejuvenation

• PRX PRO
• Rejuran Skincare
• InSkin Skincare
• Exosomes

✔️ Regenerative Treatments

• NCTF
• Byryzn Opuluxe V
• QT On NMN

Offering a broader range of practitioner-led treatment options can help create more personalised patient journeys while positioning your clinic as a destination for skin, hair and regenerative health.

The NSW Government has released The Medicines, Poisons and Therapeutic Goods Regulation 2026, which is effective from the 5th of November 2026.

The updated requirements place a significantly greater focus on clinical governance, accurate patient record management, prescriber oversight, medicine traceability, robust documentation, and comprehensive auditing procedures.

Don’t wait until November to review your systems. The 2026 regulations introduce stringent Category 1 and Category 2 Clinical Governance requirements, elevating the focus on clinical governance in the industry. Practices relying on disconnected systems—such as text messages, separate charting platforms, and paper-based records—may find it increasingly difficult to demonstrate compliance during audits.

Now is the time to streamline your operations with a single, secure, and legally compliant end-to-end medical workflow.

For more information, please contact your Key Account Manager.

*This information does not replace the need for you to get your own legal and clinical governance advice on the regulatory updates.

At InstantCosmetics, we make the onboarding process for nurses simple, seamless, and supported from start to finish.

Whether you’re looking to expand your existing cosmetic practice or take the next step in your aesthetics career, our team is here to guide you along the way.

From your initial enquiry through to account setup, device connection, and supplier access, we work efficiently to ensure you have everything you need to get started as quickly as possible.

Scroll through to get an overview of our onboarding process and what you can expect when joining the InstantCosmetics network.