FlowLogic

"How much has this client got left?" sounds like one question. Under Support at Home it's four.

There's the quarterly budget. There's care management, which sits separately. There's rollover from last quarter, capped. And there are supplements on top. Then it splits again across clinical supports, everyday living and independence, categories that don't substitute for each other.

Four moving parts per client, per quarter, all resetting on the same day. Times your caseload.

It stays a spreadsheet problem right up until it isn't. Usually that's the moment a care manager quotes a family a number from a file that was accurate on Tuesday.

Every client's funding position, live, across every pathway and allocation type. That's the whole idea.

Book a demo and we'll show you the screen: https://ap1.hubs.ly/H01kp6M0

We've just rolled out new features in the FlowLogic Workforce app, led by configurable incident reporting.

- Incident reports started and submitted in the app, during or after a shift
- Participant records you can view, add and edit, from medication to communication book entries
- Participant details, goals and documents on hand
- Search within a record
- Tap to call, text or navigate
- A refreshed Roster home screen

Less time on paperwork, more time for the people your support workers care for.

Book a walkthrough at https://ap1.hubs.ly/H01ph9q0

From paper files to audit-ready at any time.

Aspire Homes provides 24/7 therapeutic care for children and young people. They built their client, workforce and property management in FlowLogic, shaped to how they work.

Read Rachael's story: https://ap1.hubs.ly/H01nXMv0

Under Support at Home you have 60 days from the end of the quarter to lodge or vary a claim. After that it takes a delegate exception.

That changes what a rejected claim actually costs you. It isn't a delay anymore, it's a countdown. Every bounce, a service outside the Notice of Decision, a delivery date outside the enrolment period, a quarterly budget that won't cover the line, burns days you don't get back.

And the providers who feel it hardest are the ones claiming line by line, because they find out one claim at a time. Approved claims are processed within 7 days. The money is only ever waiting on you.

FlowLogic lodges in bulk through the Aged Care Provider Portal, formatted the way the portal expects, so you claim for any period, all at once, and see what's paid and what needs a retry on one screen.

Book a demo and we'll walk you through a claim run: https://ap1.hubs.ly/H01kq4N0

Mandatory registration for SIL and NDIS digital platform providers started 1 July. The date catching people out is 1 October, no lodged application by then and you stop delivering.

Talking to providers this month, the application isn't what's slowing anyone down. It's the evidence behind it: risk register, incident records, policy versions, worker screening that's current today rather than last quarter.

Most providers have all of it. It's just in six places, and three of them are someone's inbox.
Quick test, how long does it take you to pull one participant's complete record right now? That's the number your auditor feels too.

And this is the first step, not the last. From 1 July 2027 registration expands to around 90% of NDIS payments.

If the evidence side is the bottleneck, talk to our team. https://ap1.hubs.ly/H01kpvG0

Most providers don't have a data problem. They have a scattered data problem.

Shift notes in one system. Funding in a spreadsheet. Incident reports in an inbox. Compliance evidence pulled together the week before an audit.

- FlowLogic ties it all to the person it belongs to, one connected record covering shifts, notes, funding and compliance.
- Support workers see what they need before they walk in.
- Coordinators stop chasing.
- Quality teams can answer "what happened, when, and who was there?" without a three-day paper trail.

Rated 4.9 on Google by the teams who use it every day.
Book a demo: https://ap1.hubs.ly/H01hTlt0

It is almost here. Next week the whole sector comes together in Sydney, and we will be right in the middle of it.

Two days, both our leaders on stage, and a room full of providers rethinking how care actually gets run. Catch our CPTO Will Beattie on the panel "Digital transformation under pressure and prioritising what matters" on Wednesday 9 September at 9.40am, hear from our CEO Christian Eckelmann across the two days, and come find our team at the booth in between.

Sydney Masonic Centre, 8 and 9 September. See you there!
https://ap1.hubs.ly/H018DsK0

Next week we will be in Sydney, and we cannot wait. Both our leaders are speaking across the two days of the NDIS Providers Summit, and our team will be at the booth in between, ready to talk properly about what is next for your operation.

🎤 Christian Eckelmann, CEO
Day 1 | Tuesday 8 September | 1:50pm
Christian will be sharing where the sector is heading and how providers can lead through change, rather than scramble to keep up.

🎤 Will Beattie, CPTO
Day 2 | Wednesday 9 September | 9:40am
Will will join the panel “Digital transformation under pressure and prioritising what matters” to unpack what really matters when navigating digital change.

Come and say hello to the team between sessions too. Bring your workflows, your headaches and your questions, and let's work through them together.

Sydney Masonic Centre, 8 and 9 September. See you next week!
https://ap1.hubs.ly/H01llsx0

Most providers we meet have been burned by software before. They were promised the world, then handed a rigid system that forced their team to work its way, took months to go live, and left them stuck on hold when something broke. New software started to feel like a risk instead of a fix.

FlowLogic works the other way round. It is configured to your model and bends to how you already operate, so nothing has to be torn up and rebuilt. You are live in weeks, not months, and when you need a hand there is a real onshore team who knows your setup and picks up the phone. Change should feel like relief, not risk.

Rated 4.9 on Google.
Speak to our experts: https://ap1.hubs.ly/H018Dz_0

Ask any coordinator what slows them down, and you'll hear the same thing. The roster lives in one place, the timesheets in another, and the back office is left stitching it all together by hand.

FlowLogic brings it into one system. From the roster to the back office, your whole team works from a single source of truth, so there's no double entry, no gaps, and no wondering whether the numbers actually add up. When everything is connected, your people can stop managing the software and get back to managing care.

Rated 4.9 on Google.
Book a demo through this link: https://ap1.hubs.ly/H018Dsk0