The Learning Place

The Free Customer Service and Professional Communication Workshop is a three-week program designed to help participants develop the confidence, skills, and knowledge required to communicate effectively and provide exceptional customer service in professional settings.
The workshop focuses on enhancing workplace communication, strengthening customer service skills, and building effective problem-solving strategies to support success in today’s workplace. Participants will learn how to interact professionally with employers, colleagues, clients, and customers while improving their confidence in networking and handling everyday workplace conversations.
Dates: October 5th , 2026 - October 22nd, 2026 (Monday - Thursday)

Time: 1:00 pm - 4:00 pm

Where: Online via Zoom

Eligibility Requirements:

✔ CLB Level 6 or higher

✔ Reside in the Peel Region

✔ Valid SIN Number

✔ Successfully complete the intake and assessment process

Ready to build practical project management skills? 📋💻

Join The Learning Place for our three-week virtual Project Management course! Participants will explore the fundamentals of project management, learn the five process groups, and develop practical skills related to planning, scheduling, budgeting, risk and stakeholder management.

📅 September 28–October 15, 2026
🗓️ Monday–Thursday
⏰ 9:30 a.m.–12:30 p.m.
💻 Online via Zoom
🎓 Participation certificate provided upon completion

Eligibility requirements:

✅ 18 years of age or older
✅ Valid SIN
✅ Resident of Peel Region
✅ Canadian Language Benchmark level 6 or higher

Please note that this introductory course does not provide PMI certification.

Space is limited—register today!

📞 905-793-5400 ext. 226
📧 [email protected]



https://conta.cc/3TdB7p7

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Thank you to everyone who came together for The Learning Place’s Annual General Meeting last night!

Our AGM was a meaningful reminder that our greatest impact comes from working together with a shared purpose. We are incredibly grateful for our dedicated staff, Board members and partners, whose passion and commitment help us provide the encouragement, opportunities, and support our clients need to thrive.

Together, we are building stronger pathways, creating lasting change, and making a difference in the lives of those we serve.

What does literacy have to do with everyday life?

More than you might think.

Literacy helps us understand the information around us.

It helps us communicate.

It helps us make decisions.

It helps us navigate work, technology, finances, and everyday responsibilities.

And when those skills become stronger, people can feel more confident handling things on their own.

That's why adult learning isn't just about sitting in a classroom.

It's about what happens after you leave the classroom.

The email you can now write.

The form you can now complete.

The budget you can now understand.

The computer task you can now do yourself.

Learning becomes powerful when you can use it in real life.

💙 Learn more about adult learning opportunities at The Learning Place.

Visit: https://thelearningplace.ca​

'Basic skills' might sound simple. But they're part of almost everything we do.

Reading an important document.

Writing an email.

Working with numbers.

Managing money.

Understanding information.

Using a computer.

Completing a workplace form.

Solving a problem.

These aren't just classroom skills.

They're life skills.

At The Learning Place, Get SET helps adults strengthen foundational skills in reading, writing, math, numeracy, and digital literacy—with practical applications for everyday life and work.
Because when the basics become stronger, so does everything built on top of them.

Strong foundations create new possibilities.

💙 Learn more about Get SET at The Learning Place.

Visit: https://thelearningplace.ca​

Is it ever too late to learn something new?

We don't think so.

You can learn at 25.

At 45.

At 65.

At 81.

In fact, we've seen it.

Learning doesn't have an expiry date.

You might want to improve your skills for work.

Become more comfortable with technology.

Manage everyday tasks more independently.

Or simply challenge yourself to learn something you never had the opportunity to learn before.

The reason doesn't matter.

What matters is taking that first step.

Because every new skill can create a little more confidence.

And sometimes, that confidence opens the door to something much bigger.

It's never too late to learn.

💙 Discover learning opportunities at The Learning Place.

Visit: https://thelearningplace.ca​

Can someone be intelligent and still struggle with literacy?

Absolutely.

Literacy isn't a measure of someone's intelligence, potential, or worth.

People learn differently.

People have different experiences.

And sometimes, they simply haven't had the opportunity to develop certain skills.

Someone can be incredibly capable at their job, a wonderful parent, a talented problem-solver, or an experienced professional—and still find certain reading, writing, math, or technology tasks challenging.

That doesn't mean they can't learn.

It means they may need the right opportunity to build those skills.

At The Learning Place, we meet learners where they are and help them work toward where they want to go.

Everyone has the ability to grow. Sometimes they just need the opportunity.

💙 Learn more about our free Get SET programs at The Learning Place.

Visit: https://thelearningplace.ca​