Cornwall Electric

🔔 Coming Soon: Your New Online Outage Map

We're excited to introduce a new online outage map, coming soon to help you stay informed during power outages.

With real-time updates, you'll be able to quickly view outage locations and access the latest outage information across our service territory, all in one convenient place.

Whether you're at home, at work, or on the go, you'll have fast and easy access to the information you need, when you need it most. Stay tuned for the launch of this new customer tool.

Are you passionate about creating safer workplaces and making a meaningful impact? Join FortisOntario as a Work Methods and Safety Specialist and help shape a strong culture of health, safety and environmental excellence across our organization. Apply Now! https://www.cornwallelectric.com/about-us/career-opportunities-0

The 2026 Customer Satisfaction Survey is Here!

This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts!

Learn more at: https://ow.ly/Z9hr50ZSFIu

Planning to install an charger at home? Make sure the work is done safely and an ESA notification (permit) is filed. Watch to learn what you need to know.

Get an electrical permit for EV charger installs Electrical permits are quick and affordable to obtain, and they mak...

As Ontario continues to electrify, safety remains a shared responsibility.

We're pleased to share this message from the Home and Safety: Electrical Safety Authority highlighting the importance of collaboration across Ontario's electrical sector. Together, we can help build a safe and reliable energy future.

Learn more by watching the video: https://ow.ly/ApTV50ZRvK9.

A partner in helping make Ontario’s energy system safe By meeting best-in-class safety standards, new investments in our e...

Need help with your electricity bills? We’re here to support. The Low-income Energy Assistance Program (LEAP) offers one‑time emergency financial support if you're behind on your bill.

Qualifying for a LEAP grant depends on two factors:
✅ How many people live in your home
✅ Your total household income (after tax)

Don't wait, see if you qualify today: https://ow.ly/2H0150ZPCwi

Doing outdoor work near overhead powerlines? Always keep yourself and any tools at least 3 metres away to avoid a deadly shock. https://youtu.be/GbeUzMRMKXo

Happy National IT Professionals Day! ​🖥️♥️

A huge thank‑you to our amazing Enterprise Information team for your hard work, expertise, and behind‑the‑scenes support that keep everything running smoothly. You make a real difference every day. We’re truly grateful for all that you do, today and always.

electrical permits are not the same as building permits? You may need both for your renovation. Find out what you need before starting your project: bit.ly/2S5TN7a

🔐 Protect Your Personal Information

Your security is our top priority. Please be aware of fraudulent calls, texts, or emails that may trick you into providing personal information or making payments.

Important Reminders:
🚫 We will never request immediate payment via text or email.
🚫 Do not click on suspicious links or respond.
✅ Always verify your account status through our official website or by contacting our customer service team: https://ow.ly/czfG50ZHWVU

Secure Payment Options Available:
1️⃣ Pre-Authorized Debit Plan
2️⃣ Online or in-person payments through your bank or financial institution
3️⃣ Telebanking
4️⃣ Credit card payments
5️⃣ Mail-in payments