Better Impact
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Better Impact has been serving volunteer services and donor relations teams with program management It’s our culture. It’s our identity. Join our reliable family.
Better Impact has been serving volunteer services and donor relations teams with program management software, since 2000. Small, medium and enterprise sized organizations across the USA, Canada, Europe, Australia, and New Zealand utilize our solutions. When you choose Better Impact, you receive more than intuitive, reliable, and secure products designed with your program needs in mind. The People behind Better Impact are an impressive extension of the product and of your team. Starting with CEO, Tony, whose passion project of building a web-based volunteer management software solution, for the hospice where his mother spent her final days, birthed the beginnings of what’s now a worldwide “we’re here to help” company, decades later. It’s those roots of giving back that is the common thread of every team member at Better Impact. THAT is what you are truly buying into when you choose Better Impact, and it spills over into the software solutions you value from us. A team of product developers relentless in delivering reliable solutions with frequent releases that have your program needs, user experience and accessibility standards in mind and is 100% unwavering in prioritizing the security of your confidential data as #1. A team of knowledgeable Software Sales Advisors ready to listen to your needs and provide ethical, honest, and educated advice throughout your journey, as you explore how our solutions can help you overcome program challenges. A team of Member Support Advisors ready to reach their helping hand out to yours 24/5/365, should you choose to lean on them throughout your software transition and beyond. A SaaS company with our high level of employee retention is a rare find and it’s mirrored in our remarkable customer retention. Our people are here as a consistent face and voice for your team. After all, our very first member, who started with us in 2001, is still a member to this very day.
Meet the voices behind VMHC 2026 🎤
Hear directly from our host and speaker lineup as they share what's in store at this year's Volunteer Management Hybrid Conference!
🎙️ Featuring:
Angela Williamson, CVA V., Host of the 2026 VMHC
Jessica Pang-Parks MES, CVA
Nostalgia Is Not a Strategy: Leading Volunteer Engagement Through Change
Michele Wiesner
Making the Data Work for You: Impact Reporting for Program Sustainability
Veronica Torres Deally
The AI Toolkit: 4 Free Tools to Transform Your Volunteer Program
Bec Treby
Keeping the Heart Beating: Future-Proofing Volunteer Programs
📅 Date: Tuesday, October 20th
📍 Location: Hybrid
🎓 Theme: Embracing the Future of Volunteer Engagement: Building for Resilience and Sustainability
🎟️ Register Today! 🎟️
https://hubs.li/Q04y2RVl0
Presented by:
Better Impact Inc.
Association of Leaders in Volunteer Engagement
VMPC-Volunteer Management Professionals of Canada
09/21/2026
You're Invited!
Incremental Investment in Volunteer Strategy: From Insight to Action
featuring Houston Goodwin & Tim Sarazen
📅 Tuesday, September 29th, 2026
1:00 - 2:00 pm EST
This is the fifth and final session in our Incremental Investment in Volunteer Strategy series.
Throughout the series, we’ve explored:
✓ Why volunteer engagement deserves greater investment
✓ What new opportunities that investment can create
✓ How organizations can build the infrastructure to support stronger engagement
✓ How they can measure and demonstrate the resulting impact
For our final session, we’d like to bring those ideas together and focus on turning insight into action.
The conversation will bring together Houston Goodwin, CEO of Better Impact, and Tim Sarazen, President and CPO, for a discussion about what the future of volunteer engagement can look like—and how organizations can make thoughtful, incremental changes today that position them for that future.
We'll explore the intersection of strategy, leadership, technology, and the volunteer experience.
All registrants will receive a recording of the presentation AND bonus resources.
🎓 Free and Open to the Public 🎓
Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️
09/18/2026
You're Invited!
From Volunteer Manager to Volunteer Leader: Building Influence, Impact, and Support
featuring Karin Henderson, CVA & Angela Williamson, CVA V.
📅 Thursday, October 1st
12:00 - 1:00 pm EST
What does it take to move beyond managing volunteer tasks and begin leading volunteer engagement more strategically?
This practical session explores the core building blocks that help volunteer leaders strengthen their influence, increase organizational support, and create greater impact.
Participants will identify what matters most, where to focus first, and how to turn ideas into manageable action.
Start planning now so January 1 doesn’t feel like starting from scratch!
In this LIVE webinar event, you’ll leave with:
✓ A 7-day, 30-day, and 90-day planning guide to help you set priorities
✓ Practical ideas and strategies to establish realistic goals
✓ Greater clarity, confidence, and direction as we approach the new year
All registrants will receive a recording of the presentation AND bonus resources.
🎓 Free and Open to the Public 🎓
Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️
📣 We’re thrilled to announce the winner of the VMHC 2026 Catering Credit Giveaway!
Congratulations to Volunteer Manitoba, selected as this year’s recipient of a $150 catering credit to help bring the VMHC 2026 experience to life at their local Host Site 🎉
A big thank you to all the incredible organizations who registered early and helped kick off momentum for this year’s conference!
We’re excited to see VMHC 2026 coming together across communities as we head toward October 20, 2026!
09/17/2026
Happening TODAY!
Welcome Home: Building Practical Systems That Support People
featuring Angela Williamson, CVA
📆 Thursday, September 17th
at 2:00 pm EST
Strong volunteer programs don’t run on good intentions alone. They need practical systems that create clarity, consistency, and capacity — without losing the human connection that makes volunteer engagement meaningful.
In this practical session, Angela Williamson, CVA, explores how thoughtful systems can reduce unnecessary confusion, repetition, and administrative work so volunteer engagement professionals can spend more time supporting people and building relationships.
Attendees will learn how to identify processes that are creating extra work, turn knowledge that lives in someone’s head into useful shared systems, and determine what can be handled through templates, checklists, calendars, technology, and documentation — and what still requires human judgment, listening, encouragement, and care.
Using the idea of volunteer engagement as a welcoming home, Angela will explore the practical systems that support the volunteer experience, including communication, scheduling, training, resources, support, recognition, and continuity.
The goal isn’t to create more process for the sake of process. It’s to build systems that intentionally support the people they serve.
In this free LIVE webinar, you'll learn:
✔️ How to identify areas where volunteer engagement processes are fragile, confusing, or creating unnecessary work
✔️ How to create simple, repeatable systems that improve consistency
✔️ How to move recurring knowledge and processes from individual memory into shared systems
✔️ How documentation can improve continuity and reduce reliance on one person
🎓 Free and Open to the Public 🎓
Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️
09/16/2026
Happening TOMORROW!
Welcome Home: Building Practical Systems That Support People
featuring Angela Williamson, CVA
📆 Thursday, September 17th
at 2:00 pm EST
Strong volunteer programs don’t run on good intentions alone. They need practical systems that create clarity, consistency, and capacity — without losing the human connection that makes volunteer engagement meaningful.
In this practical session, Angela Williamson, CVA, explores how thoughtful systems can reduce unnecessary confusion, repetition, and administrative work so volunteer engagement professionals can spend more time supporting people and building relationships.
Attendees will learn how to identify processes that are creating extra work, turn knowledge that lives in someone’s head into useful shared systems, and determine what can be handled through templates, checklists, calendars, technology, and documentation — and what still requires human judgment, listening, encouragement, and care.
Using the idea of volunteer engagement as a welcoming home, Angela will explore the practical systems that support the volunteer experience, including communication, scheduling, training, resources, support, recognition, and continuity.
The goal isn’t to create more process for the sake of process. It’s to build systems that intentionally support the people they serve.
In this free LIVE webinar, you'll learn:
✔️ How to identify areas where volunteer engagement processes are fragile, confusing, or creating unnecessary work
✔️ How to create simple, repeatable systems that improve consistency
✔️ How to move recurring knowledge and processes from individual memory into shared systems
✔️ How documentation can improve continuity and reduce reliance on one person
🎓 Free and Open to the Public 🎓
Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️
09/15/2026
Register now for the 2026 Volunteer Management Hybrid Conference!
📅 Date: Tuesday, October 20th
📍 Location: Hybrid
🎓 Theme: Embracing the Future of Volunteer Engagement: Building for Resilience and Sustainability
Join an international group of volunteer leaders for a one-day LIVE broadcast conference focused on the future of volunteer engagement.
What you'll experience:
✔️ Four expert-led sessions on leadership, AI, data, and future-ready volunteer programs
✔️ Live panel discussions on wellbeing, DEI, accessibility, and sustainability
✔️ Opportunities to network with volunteer engagement professionals locally + globally
✔️ Exclusive resources from VMHC speakers and panelists
🎟️ Register as a Virtual Attendee: https://hubs.li/Q04xsll20 🎟️
Presented by:
Better Impact Inc.
Association of Leaders in Volunteer Engagementsso
MPC-Volunteer Management Professionals of Canada
These are the voices shaping VMHC 2026.
The 2026 Volunteer Management Hybrid Conference brings together expert speakers + panelists for a one-day LIVE broadcast experience.
Hear from world-class experts as they explore leadership, AI, data, wellbeing, DEI, accessibility, and what it takes to build stronger, more sustainable volunteer programs.
📅 Tuesday, October 20th
📍 Hybrid Experience (Virtual + Host Site locations )
🎟️ Register as a Virtual Attendee: https://hubs.li/Q04xrvHj0
Full speaker lineup in the comments ⤵️
09/14/2026
Happening THIS WEEK!
Welcome Home: Building Practical Systems That Support People
featuring Angela Williamson, CVA
📆 Thursday, September 17th
at 2:00 pm EST
Strong volunteer programs don’t run on good intentions alone. They need practical systems that create clarity, consistency, and capacity — without losing the human connection that makes volunteer engagement meaningful.
In this practical session, Angela Williamson, CVA, explores how thoughtful systems can reduce unnecessary confusion, repetition, and administrative work so volunteer engagement professionals can spend more time supporting people and building relationships.
Attendees will learn how to identify processes that are creating extra work, turn knowledge that lives in someone’s head into useful shared systems, and determine what can be handled through templates, checklists, calendars, technology, and documentation — and what still requires human judgment, listening, encouragement, and care.
Using the idea of volunteer engagement as a welcoming home, Angela will explore the practical systems that support the volunteer experience, including communication, scheduling, training, resources, support, recognition, and continuity.
The goal isn’t to create more process for the sake of process. It’s to build systems that intentionally support the people they serve.
In this free LIVE webinar, you'll learn:
✔️ How to identify areas where volunteer engagement processes are fragile, confusing, or creating unnecessary work
✔️ How to create simple, repeatable systems that improve consistency
✔️ How to move recurring knowledge and processes from individual memory into shared systems
✔️ How documentation can improve continuity and reduce reliance on one person
🎓 Free and Open to the Public 🎓
Join in on the Volunteer Leadership conversation - Register at the link below! ⬇️
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