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The official page for Hamilton Street Railway (HSR)! Account monitored Mon-Fri, 8:30a-4:30p. For major service alerts follow @HSRnow.
For updates about schedule changes, services, tech, news and upcoming projects follow us on our page and on Twitter @HSR. You can also view our @HSRnow feed in the @HSRnow section on the left side of the page. For recommendations, feedback, complaints, compliments, or requests, contact our HSR Customer Service line by email at [email protected] or call (905)-528-4200. We aim to respond to feedback and questions in a timely manner, however, because we cannot participate in all discussions, we use our judgment to determine which messages we will respond to. In providing a harassment-free work environment for our staff, trolling and derogatory comments are not tolerated. We reserve the right to remove or hide, without notice, any content posted by the public to the HSR’s page that is in violation of our Social Media Disclaimer. We reserve the right to block users from the HSR page for continued infringement of the Social Media Disclaimer. Comments posted on the HSR’s page should be productive or constructive. For more guidelines for engaging with the HSR and others, view the City of Hamilton’s Social Media Disclaimer here: https://bit.ly/CoH-Social
09/14/2026
HSR Customer Service at the Hamilton GO Centre is temporarily offering limited in-person services due to emergency repair work.
Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For more information about PRESTO on HSR, visit hamilton.ca/presto.
09/11/2026
HSR Customer Service at the Hamilton GO Centre is temporarily closing today, September 11, at 12 p.m. due to a burst pipe. An update will be provided Monday.
Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For more information about PRESTO on HSR, visit hamilton.ca/presto.
09/06/2026
Back-to-school season is here, and new bus schedules are now in effect as of Sunday, September 6, 2026. We’ve made service schedule changes and stop changes on several routes to better serve you this fall. Review the latest service updates and plan your trips at Hamilton.ca/HSRSchedules or through your favourite trip-planning app. Check Bus News for the latest service updates. 🚍🍂
09/04/2026
Beginning September. 8, some scheduled HSR trips may not operate while buses undergo required maintenance and repairs.
All affected routes will continue to provide service but longer waits are possible. Check your preferred trip-planning app often for real-time bus arrival and service information.
Thank you for your patience and understanding.
Learn more: hamilton.ca/HSR
It’s almost the end of our Kids Quest Passport summer!
Here is how to get your last sticker, collect a completion collectible Kids Quest Pin and parents and caregivers can be entered for a chance to win amazing prizes but filling a survey!
We are celebrating 40 years of the HSR B-Line Express Route 🎉🎊🥳
Join the Hamilton Street Railway (HSR) at Eastgate Square Terminal on September 2, from 11 am to 6 pm to celebrate 40 years of Hamilton's first express route - the 10 B-Line!
Join the Hamilton Street Railway (HSR) at Eastgate Square Terminal on September 2, from 11 am to 6 pm to celebrate 40 years of Hamilton's first express route - the 10 B-Line!
Join us at Eastgate Square Terminal on Wednesday September 2, 2026 from 11am to 6pm to celebrate 40 years of Hamilton’s first express route - the 10 B-Line!
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Address
2200 Upper James
Hamilton, ON
L0R1W0
Opening Hours
| Monday | 8:30am - 4:30pm |
| Tuesday | 8:30am - 4:30pm |
| Wednesday | 8:30am - 4:30pm |
| Thursday | 8:30am - 4:30pm |
| Friday | 8:30am - 4:30pm |