Advanced Utility Systems

Congratulations to Lily Wibisana on 10 incredible years with Advanced!

For the past decade, Lily has embodied the values that make our team strong. Her dedication, adaptability, and commitment to supporting both clients and colleagues have made a lasting impact across the organization.

As Naz Rohoman shared:
“You consistently go above and beyond for both clients and colleagues, bringing care, professionalism, and a steady sense of support to everything you do. Your calm, pragmatic approach to change and your willingness to help wherever needed have made you a valued and trusted member of our AUS family.”

Thank you, Lily, for your many contributions, your positive attitude, and the difference you make every day. We're proud to celebrate this milestone with you and look forward to all that's ahead.

We're excited to welcome Ren-Elise Nelson to Advanced Utility Systems as our new Vice President of Customer Support!

With more than 20 years of leadership experience across customer support, customer success, professional services, and operational transformation, Ren-Elise brings a proven track record of building high-performing teams, driving innovation, and delivering exceptional customer outcomes.

As we continue to evolve and invest in the future of customer support through AI, automation, and digital capabilities, Ren-Elise's leadership will play a key role in helping us create an even more responsive, scalable, and customer-focused support experience.

Please join us in welcoming Ren-Elise to the AUS leadership team. We're thrilled to have her on board and look forward to the impact she'll make for our customers, employees, and organization.

Utilities are moving away from outdated, hard-to-maintain CIS platforms and for good reason! Modern, native CIS solutions are transforming utility operations by automating workflows, integrating with the latest tech, and delivering a better customer experience.

Our new blog breaks down:

- The challenges of legacy CIS systems
- How native CIS streamlines operations and reduces costs
- The impact on customer satisfaction and staff productivity

If your utility is ready to boost efficiency and stay ahead of the curve, this is a must read.

Read more: https://advancedutility.com/why-utilities-are-moving-to-modern-cis-solutions-for-efficiency

What could HCTC change for your organization?
- A new solution to a long-standing challenge
- A connection with a peer who has been there before
- A fresh perspective from industry experts
- Ideas you can put into action immediately

That's what HCTC 2026 is all about.

Join us in Denver this December and take advantage of early bird pricing while it's available.
https://advancedutility.com/event/hctc-2026/

Happy Labor Day USA! Today we celebrate the hard work, dedication, and resilience of workers everywhere. Thank you for making progress possible. Wishing you a safe and relaxing holiday!

Happy Labour Day, Canada! Today we recognize the dedication and achievements of workers who strengthen our communities and industries. Your commitment drives progress and innovation across the country. Wishing everyone a safe and well-deserved holiday!

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Congrats Patrick Labelle on 5 years at Advanced!

From starting as an intern to becoming a valued developer and trusted teammate, Patrick's growth over the past five years has been remarkable. His dedication, technical expertise, and willingness to support those around him have made a lasting impact on our team.

As his colleague Manoj Kamireddy, Manger of R&D, shared,
"Patrick is a great person to work with and has been a tremendous asset to our team over the past five years. He is always committed and responsible when it comes to his work, and the ownership he takes of his tasks is truly commendable."

Thank you, Patrick, for your hard work, reliability, and positive contributions. We're proud to celebrate this milestone with you and look forward to all that's ahead!

Want to improve customer satisfaction and loyalty? Start with personalization.

Our new blog explains how utilities can use data, AI, and digital tools to create personalized experiences at scale. From proactive alerts to tailored energy saving tips, personalization transforms customer engagement.

Read the full blog now: https://advancedutility.com/hyper-convenience-the-new-standard-for-utility-customer-experience

For 25 years, Alex has been a valued member of our team, bringing exceptional knowledge, dedication, and professionalism to everything he does. His willingness to share his expertise and support his colleagues has made a lasting impact across the organization. Alex is known as a great mentor with valuable insights. He is always willing to share expertise and provides great company.

As Dennis Vasek shared:
“One of the many things that stands out about Alex is his unwavering passion for his work. After 25 years, he continues to bring a high standard of dedication, professionalism, and enthusiasm that has made him such a respected member of the team.”

Thank you, Alex, for 25 years of outstanding contributions, leadership, and friendship. We are grateful for all you've done and look forward to celebrating your continued success. Congratulations on this remarkable milestone!

Advanced is pleased to share that Yusuf Jiwajee has been promoted to Vice President of Sales and Marketing at Advanced.

Over the past 17 years, Yusuf has become one of the most trusted leaders in this organization. His deep understanding of our industry, technology, customers, and people, combined with his unwavering commitment to customer success, has made a lasting impact across Advanced.

His industry expertise, customer-first mindset, and extensive knowledge of our products make him uniquely positioned to lead our Sales and Marketing team into the future.

Please join us in congratulating Yusuf on this well-deserved achievement. We look forward to the impact he will continue to make in this new role.

Learn more: https://advancedutility.com/yusuf-jiwajee-new-vp-of-sales-and-marketing/