Rival Insurance Technology

The customer story isn’t captured in a single interaction.

With enhanced customer records in RPM, brokers have a clearer view of communication history and activity.

More context, less searching. A better way to see the customer.

We’re taking a short break for the Labour Day weekend. We will be closed Monday, September 7 and we’ll be back Tuesday, September 8.

Enjoy the long weekend!

Ever feel like finding the full client story is harder than it should be?

Premium Problems #009: The Scavenger Hunt.

If you've got a broker, MGA, or carrier pain point that would make a great comic, let us know in the comments.

Good support starts with having the right people and the right knowledge.

Our brokers can count on a knowledgeable team that’s ready to dig in and find the answers they need.

Thanks to Tammy for sharing her feedback!

📢 We’re hiring a Bilingual Sales Manager!

Rival is a fully remote Canadian insurtech on a mission to help brokers modernize their businesses through smart technology.

This position offers the chance to:
– Build trusted relationships with brokers, partners, and industry stakeholders
– Lead sales activity and coach the team on prospecting, pipeline management, and closing
– Develop sales strategies that support Rival’s growth and revenue goals
– Bring market insights back to our Product, Marketing, and Client Services teams

We’re looking for someone fluent in French and English with strong knowledge of the Canadian property and casualty insurance market, and a passion for technology and helping brokers.

👉 Visit our Careers page to learn more and apply.

Last week we wrapped our first Dev Hack(AI)thon at Rival, with three teams, real workflow problems, and one goal: working prototypes.

The energy was real. One developer told us it was "insane how far we got" from their first prototype to where they landed by the end of the day. Another said having multiple engineers brainstorm and work through a problem together, with AI in the mix, was "super efficient."

The teams were able to take what they learned about directing AI agents the day before and put it to work on real problems the very next day.

Tomorrow, all three teams will present at Show and Tell. We'll announce the winners by Friday.

Interested in doing your own Hack(AI)thon? A guidebook on how we built ours is coming soon for other teams thinking about running something similar!

Never say it out loud. 😅

Premium Problems #008: The Quiet Day.

If you've got a broker, MGA, or carrier pain point that would make a great comic, let us know in the comments.

We just wrapped a full morning of hands-on Claude AI training with our Development team.

Developers walked through how they're actually using AI in their own work, with live demos and practical examples from the people doing it daily. The room stayed engaged for three hours, questions throughout, and a lot of “I can't wait to try that.”

Tomorrow, they put it into practice at our Hack(AI)thon: real problems, working prototypes, a morning to build, and a demo day to the company next week.

More to come after the Hack(AI)thon!

Rival is hitting the road this fall!

September and October are shaping up to be a busy couple of months as the Rival team heads to industry events across Canada.

📍 IBABC — September 24 | Vancouver
📍 NICC — September 27–29 | Québec City
📍 CAMIC — October 4–6 | Banff
📍 Atlantic Brokers Convention — October 7–8 | St. John’s
📍 IBAS Leaders Summit — October 16 | Regina
📍 IBAO — October 21–22 | Toronto

If you’ll be at one of these events, come say hello. We’re looking forward to connecting and sharing how Rival is helping brokers and MGAs work smarter.

See you on the road! 👋

During our “Beyond the Tech” event, Ema Roloff noted that “only 20% of companies have any formal AI training.” As AI continues to accelerate, we're investing in AI, and we're starting with the people who build our products.

This week our Development team at Rival is running dedicated Claude training followed by a Hack(AI)thon. Three teams, real workflow problems, and a goal of shipping working prototypes in a single morning.

This is about giving developers room to direct AI agents effectively: specifying clearly, reviewing critically, and building faster without cutting corners on judgment. It’s implementation with a real training plan behind it.

More to come from the Hack(AI)thon. Stay tuned!