FE Futech

At Meesho, Pratik Kumar, Head of Engineering, Meesho, explains how the company’s proprietary GeoIndia LLM, trained on 67+ million Indian addresses and millions of delivery traces, is decoding landmark-led, multilingual and incomplete addresses across Bharat.

Built with a Seq2Seq architecture and hierarchical H3 geospatial indexing, GeoIndia has improved geocoding accuracy by 20 percentage points, cut misroute-related costs by 5%, and, together with Meesho’s Network Intelligence System, reduced last-mile misroutes by more than 50%.

The feature explores how GeoIndia works with NIS and TrustMesh to improve routing, risk prediction and delivery outcomes, while contributing to lower cancellations and RTOs. In Q1FY27, Meesho’s contribution margin expanded to 4.6% of NMV, while Revenue from Operations grew 48% YoY to ₹3,707 crore.

From understanding an address “behind Hanuman Temple” to building what Kumar describes as the “GPS for Indian commerce”, discover how Meesho is building AI for the realities of India’s last mile- https://www.financialexpressb2b.com/futech/features/meeshos-geoindia-llm-reduces-re-route-costs-by-5-last-mile-mis-routes-by-50-wants-to-become-gps-of-indian-commerce-12578841
✍- Abhishek Raval

Aye Finance strengthens its technology leadership with Nish*t Shrivastava as Chief Technology Officer.

With 24+ years of experience across fintech, financial services technology, digital transformation and enterprise platforms, Nish*t joins Aye Finance from Muthoot Fincorp Ltd., where he served as Chief Information and Technology Officer.

At Aye Finance, he will lead the technology strategy with a focus on scalable, secure and resilient platforms, while leveraging data, AI and emerging technologies to enable technology-led lending, improve operational efficiency and strengthen customer experience.

Read the full story: https://www.financialexpressb2b.com/futech/news/aye-finance-strengthens-leadership-team-with-appointment-of-nish*t-shrivastava-as-chief-technology-officer-12572114

India’s gold loan market has changed dramatically, with the outstanding gold loan book growing 3.8X since March 2022 to nearly ₹19 lakh crore. But as lending scales, the bigger challenge is no longer just valuing the gold. It is building systems that can consistently manage the rules, processes and risks behind every loan.

In his latest blog, Prasad Patil, CTO & Chief- Business Ops, Mobicule Technologies, examines the impact of Reserve Bank of India (RBI)’s new Lending Against Gold and Silver Collateral Directions, effective 1 April 2026, and why tiered LTV requirements, automated valuation, return timelines, auction workflows and audit trails need to become system-driven rather than dependent on manual checks.

With 74% of new gold loan borrowers already carrying more than ₹1 lakh in other debt, the need for stronger, connected lending infrastructure becomes even more critical.

Read the full story to understand why the real test of RBI’s gold loan reset may not be at the branch counter, but in the back office-https://www.financialexpressb2b.com/futech/blogs/rbi-rewrote-the-rules-for-gold-loans-the-real-test-starts-in-the-back-office-12574667

Mona Puri, Executive Director HR, India & APAC, Parexel, explains how the company’s 6,000+ strong India organisation across 12+ functions is building specialised capabilities that go beyond traditional delivery. From AI-enabled pharmacovigilance supporting global safety literature review and case processing to its iCRA hub supporting complex global clinical studies, Parexel’s India teams are taking on work with greater complexity and global impact.

Puri also highlights how initiatives such as ALPHA and AURA have generated ideas that have been implemented at India-wide, regional and global levels, reflecting a broader shift in how GCC success is measured: not just by scale, but by expertise, ownership and the value created for the global organisation.

Read the full story to explore how Parexel is building India as a capability hub, not just a talent pool- https://www.financialexpressb2b.com/futech/features/cost-arbitrage-to-capability-how-parexels-india-gcc-built-ai-driven-pharmacovigilance-and-the-icra-hub-12571876
✍- Abhishek Raval

Rajesh Kannan, CEO & Managing Director, Tata Motors Digital.AI Labs Limited, shares how Tata Motors is scaling AI from isolated experiments to production-grade enterprise intelligence. For the Sierra launch, its intelligence platform narrowed nearly 500,000 prospects to around 300,000 high-intent customers, contributing to a 20–25% improvement in actual bookings.

Behind the results is a five-layer AI architecture spanning infrastructure, data, transaction systems, intelligence and agents, with a knowledge graph connecting vehicles, customers, components and business processes. Kannan also explains Tata Motors’ buy-and-build approach, its focus on technology sovereignty, and how agentic AI is being applied across sales and vehicle diagnostics.

🔗- https://www.financialexpressb2b.com/futech/features/one-knowledge-graph-3-lakh-high-intent-leads-tata-motors-intelligence-layer-cut-sierras-funnel-and-lifted-bookings-2025-12568131
✍- Abhishek Raval

Arushee Aggarwal, CEO, upGrad Enterprise, highlights how enterprises are moving beyond generic AI awareness towards role-specific AI fluency, practical application and learning embedded into everyday workflows. With 83% of employees viewing AI skills as a must-have across job levels, the focus is increasingly on how effectively those skills translate into business outcomes.

The upGrad Enterprise Sales Report 2026, based on insights from 10,517 sales professionals and HR/L&D leaders, also found that 61.4% of sales professionals want AI practice tools even where AI is already deployed, pointing to the gap between access to AI and effective adoption.

Read the full interview: https://www.financialexpressb2b.com/futech/interviews/427-see-a-simple-manager-habit-as-a-sales-performance-multiplier-upgrad-enterprise-report-12567801
✍- Musharrat Shahin

India’s GCCs are shifting from talent scale to talent density, but Prof. Somdutta Banerjee, Head of Entrepreneurship, School of Business & Head of Trade Tower (Incubation Center), Woxsen University, points to a deeper test: Who owns the roadmap, who drives the idea, and who has the authority to make the call?

From patents with Indian inventors and globally shipped features originating in India to specialised teams that become the best in the organisation at a hard problem, she outlines the markers of real talent density. She also highlights the need for P&L ownership, budget authority and entrepreneurial talent if Indian GCCs are to move from ex*****on hubs to strategic decision-making centres.

🔗- https://www.financialexpressb2b.com/futech/blogs/how-indias-global-capability-centres-are-moving-from-the-talent-scale-narrative-to-talent-density-12550199

India’s GCCs are no longer being defined by how many people they employ, but by what they own. Patents, products, strategic decisions and P&L responsibility are becoming the markers of how far these centres have moved up the value chain.

That shift is visible across the ecosystem. Vijay Vemulapalli, MD & GM, ADP India, sees centers evolving into integrated capability hubs across product, AI and engineering. Jaspreet Bakshi, Partner & HR Leader, Marsh India, points to the movement of teams into front-to-back and strategic roles, while Maya Nair, Executive Director, Grafton Recruitment, highlights India-based leaders taking calls on product direction, architecture and technology investments.

Yet with only 8–11% of top-performing hubs fully owning end-to-end product development, the transition is far from complete.

What happens when India’s GCCs stop counting seats and start counting ownership? Read the full feature to explore the next chapter of India’s GCC story- https://www.financialexpressb2b.com/insiderinsights/features/the-density-dividend-indias-gccs-stop-counting-heads-and-bet-on-ownership-12550426
✍- Abhishek Raval

Sameer Yogishwar, Chief Operating Officer, HDFC Life, explains how bringing human intelligence and AI together can improve operational excellence, customer experience and efficiency across the business.

At InsurAI 3.0, HDFC Life showcased 33 enterprise-level AI innovations across VoiceAI, VisionAI, AgenticAI, SalesAI, underwriting, claims, complaint analytics, customer service and employee productivity. These include GenAI-powered voice bots for customer service, cross-sell and persistency, AI-assisted complaint responses, fraud investigation, facial verification, liveness detection and bionic underwriting combining automation with human oversight.

The company is also using GALAXY 2.0, its unified platform for governed AI adoption, to provide a common foundation for building and scaling AI capabilities responsibly across the enterprise.

Read the full story- https://www.financialexpressb2b.com/futech/news/hdfc-lifes-ai-event-showcases-thirty-three-unique-genai-agentic-ai-led-solutions-12547803

In an exclusive interview , Dr. Amith Singhee, Director, IBM Research India & CTO, IBM India & South Asia, explains why the next phase of quantum adoption will depend on enterprises creating real-world use cases, incubating early solutions and building a bridge between business problems and quantum capabilities.

His advice to CIOs and CTOs: Start small, build a lean quantum team, collaborate with academia and keep connecting emerging technology to business use cases. From HSBC’s quantum-powered data transformation to Cleveland Clinic’s 12,000-atom protein simulation, the interview explores what quantum integration looks like in practice and where India’s ecosystem needs to move next.

Read the full interview for Singhee’s perspective on India’s quantum readiness, talent, enterprise adoption and the road to quantum advantage- https://www.financialexpressb2b.com/futech/interviews/the-gap-isnt-algorithms-its-demand-ibms-amith-singhee-on-indias-quantum-computing-readiness-12545770
✍- Abhishek Raval