SNAP

💡 Before you start planning campaigns, make sure people understand your charity.

In the latest episode of In The Mix, Charlie talks about the importance of getting the foundations right first. Start by educating people about who you are, what you do and why it matters. Then, once that message is clear, look at your goals and start building campaigns designed to achieve them.

Strong campaigns start with a clear story 🎯

🎙️ Watch the full episode of In The Mix now – link in bio.

🎙️ In The Mix – our latest episode is out now!

This month, Marcus, Charlie & Tom share their biggest charity & not-for-profit marketing wins & bins. From building a brand people understand and believe in, to using storytelling, digital channels and AI to reach more supporters, they explore how charities can market themselves more effectively and ultimately create greater impact.

They also tackle the big question: should charities be more commercially minded? And why investing in marketing doesn’t have to mean losing sight of your purpose.

Whether you work for a charity, sit on a board, volunteer your time or simply want to understand how purpose-driven organisations can make their marketing work harder, there’s plenty to take away.

🎧 Watch or listen to the latest episode now – link in bio.

Do you know where your brand stands?

Knowing your positioning is key to building a brand that people recognise and trust.
When you have a clear framework for your business, it’s much easier to decide which trends are worth embracing and which ones don’t align with your brand, resulting in consistent messaging that attracts the right audience and strengthens your identity.

It’s one of the topics Charlie & Marcus explore in this month’s episode of In The Mix, where they discuss hospitality marketing wins & bins.

🎙️ Listen now – link in bio.

Are you delivering top-tier customer service? 💬

An FAQ page can only answer so much. Great customer service is built on clear communication, timely responses, and genuine human interaction. While technology has its place, people still want to feel heard and know they’re talking to a real person.

It’s one of the topics Charlie & Marcus discuss in this month’s episode of In The Mix, where they share hospitality marketing wins & bins and practical ways to create exceptional guest experiences.

🎙️ Listen now – link in bio.

How many AI-generated ads have you seen that all look exactly the same? 🤖

AI is a powerful tool, but only if you use it to enhance your creativity, not replace it. The businesses that stand out are the ones using AI to amplify their brand, tell authentic stories, and create content that’s unmistakably theirs. not another generic template.

It’s one of the topics Charlie & Marcus explore in this month’s episode of In The Mix, where they discuss hospitality marketing wins & bins and share practical advice on using AI to differentiate your establishment from the competition.

🎙️ Listen now – link in bio.

Looking for a creative agency that gets it? 👀

Since 2017, we’ve been helping ambitious businesses think smarter, look sharper and make more impact. The proof is in our work. Take a look.

Ready to create something worth noticing? Let’s talk.

Strategy. Brands. Websites. Marketing. Snap.je

Will a TikTok dance really attract the guests your business is trying to reach? 📱

Jumping on every social media trend might boost views, but is it attracting the right audience, or pulling your brand away from its true identity? The best marketing isn’t about chasing every trend. It’s about creating content that reflects your brand, resonates with your ideal customer, and builds long-term loyalty.

It’s one of the topics Charlie & Marcus discuss in this month’s episode of In The Mix, where they share hospitality marketing wins & bins.

🎙️ Listen now – link in bio.

A beautiful room is only half the reason guests choose to stay with you. 🏨

From the moment they make a booking to the moment they check out, every interaction shapes their experience. The booking journey, check-in, service, dining, and those small personal touches all play a part in creating a stay they’ll remember and a reason to recommend your business.

It’s one of the topics Charlie & Marcus explore in this month’s episode of In The Mix, where they discuss hospitality marketing wins & bins and share practical tips to elevate the guest experience.

🎙️ Listen now – link in bio.

Family-friendly destination or the go-to spot for stag dos?

Trying to appeal to everyone often means connecting with no one. Knowing your niche is key to attracting the right guests, shaping your messaging, and creating experiences that resonate with your ideal audience.

It’s one of the topics Charlie & Marcus discuss in this month’s episode of In The Mix, where they share hospitality marketing wins & bins.

🎙️ Listen now – link in bio.