Simsyn - Pvt Ltd

One platform. Every conversation. Smarter business.

Manage your CRM, customer conversations, campaigns, and automation in one place with Uniconnect

Work smarter. Automate more. Grow faster.

Your business shouldn’t have to work harder to grow. It should work smarter.

With Uniconnect AI, bring your CRM, customer conversations, campaigns, and AI-powered automation together in one unified platform.

From managing leads and customer interactions to automating workflows and campaigns, Uniconnect AI helps your team reduce manual work, respond faster, improve productivity, and deliver better customer experiences.

One platform. Smarter conversations. Powerful automation. Better growth.

Automate Your Business with Uniconnect.ai
https://uniconnect.ai/

AI is changing the way businesses connect with their customers.

With AI Agents and Copilot, customer interactions are becoming smarter, faster, and more personalized.

The future of customer experience is here. 🤖

AI Agents are here. 🤖

The way businesses connect with customers is changing.

With Uniconnect AI Agents + Copilot, businesses can bring AI into every customer conversation, automate repetitive tasks, assist human agents in real time, and turn customer interactions into smarter outcomes.

- Less manual work.
- Faster responses.
- Smarter conversations.
- Better customer experiences.

The future of customer experience is intelligent, connected, and here.

Explore Uniconnect AI Agents + Copilot:
https://uniconnect.ai/product/ai-agents-copilot

Simsyn Recognized at the National Project Management Excellence Awards 2026! 🏆

We are proud to announce that Simsyn has been recognized with the Silver Award for Best Managed Project in ICT Service Solutions at the National Project Management Excellence Awards (NPME) 2026!

This recognition is a testament to Simsyn’s continued strength in delivering complex, high-impact ICT projects with precision, innovation, and excellence.

A huge congratulations to the Simsyn Project Management Team for their strategic leadership, technical expertise, collaboration, and unwavering dedication. This achievement reflects the collective effort and commitment that drives our team to deliver outstanding results.

As we continue to push boundaries and create transformative ICT solutions, this achievement inspires us to aim even higher and set new benchmarks for project excellence.

Here’s to another milestone and many more achievements ahead!

🚀 Simsyn Tech Talks – August Edition

Another successful Simsyn Tech Talks session filled with knowledge sharing, technical insights, and meaningful collaboration.

💡 Tech Connect | API Integration
A deep dive into how we can integrate APIs directly into our new system, eliminating the need for an additional proxy application and creating a more seamless integration experience.

🤖 Uniconnect Spotlight | Workflow Automation
Exploring how workflow automation can simplify processes, improve efficiency, and create smarter customer experiences with Uniconnect.

A big thank you to our speakers, Asik Kafoor and Chamilka Anuradha, for sharing their knowledge and insights with the team.

And thank you to everyone who participated and contributed to making another Tech Talks session a success. 👏

At Simsyn, we believe continuous learning, knowledge sharing, and teamwork are key to building better technology and driving innovation.

🇮🇳 Happy Independence Day, India!

Today, we celebrate the spirit of freedom, unity, and the remarkable journey of a nation that continues to inspire the world.

May we continue to move forward with innovation, courage, and a shared vision for a brighter tomorrow.

Wishing everyone a proud and meaningful Independence Day.

We’re Hiring: Intern - Technical Support Engineer

Are you passionate about technology, troubleshooting, and helping people? Join SimSyn Pvt Ltd as a Technical Support Intern and kick-start your career in IT! 💻

What You’ll Do
• Assist customers with technical queries and troubleshooting
• Handle customer calls and provide professional support
• Guide users through basic technical issue resolution
• Document issues, interactions, and solutions
• Escalate complex issues to the relevant teams
• Gain hands-on experience in technical support and networking
• Collaborate with the team to improve customer experience

What We’re Looking For
• Diploma/Degree in IT, Computer Science, Networking, or a related field
• Good communication and interpersonal skills
• Basic knowledge of computers and networking
• Strong interest in technology and problem-solving
• Willingness to learn and adapt
• Positive attitude and ability to work in a fast-paced environment
• Networking knowledge or certifications will be an added advantage

Why Join SimSyn?
Gain real-world technical support experience, strengthen your troubleshooting and communication skills, and learn from an experienced team in a professional environment.

📩 Ready to start your career in technical support? Apply now!

🔗 Apply here: https://simsyn.com/careers

🚀 Simsyn Tech Talks – July Edition

Another successful Simsyn Tech Talks session filled with learning, knowledge sharing, and collaboration.

💡 Topic
Causal AI & Generative AI for Uniconnect Customer Action Intelligence – Find the Right Customer Action

A big thank you to Rashmika Bandara for sharing valuable insights into how AI is shaping the future of customer engagement.

✈️ We also enjoyed the Agile Paper Airplane Game, a fun team activity that reinforced the importance of collaboration, communication, and agile thinking.

Thank you to everyone who participated and made the session a success. 👏
At Simsyn, we believe continuous learning and teamwork drive innovation and growth.

🚀 We're Hiring | Lead QA Engineer / Associate Lead QA Engineer

Are you passionate about building high-quality software and driving engineering excellence?

SimSyn Pvt Ltd is looking for an experienced Lead QA Engineer /Associate Lead QA Engineer to join our growing Product Engineering team.

If you believe quality starts from day one, enjoy solving complex challenges, and have a passion for automation, performance testing, and continuous improvement, we'd love to hear from you.

What you'll do:

✅ Own product quality from concept to release
✅ Drive test automation and quality engineering best practices
✅ Collaborate with developers and product teams throughout the SDLC
✅ Mentor QA engineers and help build a quality-first culture
✅ Improve testing processes, tools, and engineering standards

Experience Required:

• 4+ Years – Associate Lead QA Engineer
• 6+ Years – Lead QA Engineer

If you're ready to build reliable, scalable, and enterprise-grade software while making a real impact, this opportunity is for you.

📍 Location: Colombo 02, Sri Lanka
💼 Full-Time

👉 Apply Now: https://simsyn.com/careers/qa

Know someone who's a great fit? Tag them or share this opportunity with your network.

🏆 Celebrating teamwork, passion, and victory!

The first-ever Simsyn Premier League was an incredible success, showcasing outstanding performances, great sportsmanship, and unforgettable memories.

Congratulations to our champions and thank you to everyone who participated and supported the event. Together, we made the inaugural SPL a memorable milestone.

Enjoy some of our favorite moments from the tournament! 📸