VpsCity

Network Issue

Description: We are currently experiencing a network outage affecting our clients.

Time Frame: 24/05/2026 ongoing — under investigation

Impact: Some services are currently affected due to a network issue. Our technical teams are actively investigating.

Other: We will post updates as they become available. We apologise for the inconvenience caused.

Contact: If you have any issues or concerns about this, or have any queries about the network downtime, please contact us as per our Contact Us page (https://vpscity.co.nz/contact-us)

New Zealand's Trusted Dedicated, Cloud, VPS & Hosting Provider New Zealand Server Hosting - Discover why we are the leaders in Web Hosting, Windows & Linux VPS, Cloud Servers, Dedicated Servers, Co-location and SSL certificates

What Happens During a Site Migration?

Migrating your site to VpsCity? Here’s what to expect:

1. We copy your website data
2. We test everything before switching
3. We handle the DNS (domain connection)
4. Your site stays online - no downtime

We make the move easy, even if you don’t speak 'tech'.

Every website uses CPU, RAM, and disk space - just like a computer.
On shared hosting, those resources are split between many users. On a VPS or dedicated server, they’re all yours.

More resources = better performance, fewer crashes, and a smoother user experience.

Backups: What, When, Why?

Things happen - deleted files, plugin failures, even hacked sites.
That’s why we include **automated daily backups** with our hosting plans.

We store them offsite and can restore your site in just a few clicks.
It’s your safety net - no manual work required.

How Our Support Team Works

We’re not a faceless ticket system or outsourced call centre.
When you contact us, you're talking to people based here in New Zealand - the same team who set up and maintain our infrastructure.

Response times are fast, and if something’s urgent, we treat it like it’s urgent. That’s what real support looks like.

Why Page Speed Matters

A 1-second delay in page load time can reduce conversions by up to 20%. Slow websites lose users, especially on mobile.

Our local servers, SSD storage, and fine-tuned infrastructure help your site stay fast - even during busy periods.

What to Look for in a Hosting Provider (Checklist)

Before you choose a web host, ask yourself:
✔️ Do they offer local support?
✔️ Are their servers located near your customers?
✔️ What’s their uptime guarantee?
✔️ Do they provide backup and recovery?
✔️ How easy is it to scale as your business grows?

At VpsCity, we tick all the boxes - and we’re just a call away if you have questions.

How We Keep Your Website Secure

Security is more than just having a strong password.

Our servers are protected by:
🔐 Intrusion detection systems
🛡️ Firewalls and DDoS protection
🔄 Regular OS & software updates
📦 Daily offsite backups

Hosting with VpsCity means peace of mind - even if you’re not tech-savvy.

Shared Hosting vs VPS: What’s the Difference?

In shared hosting, your website shares resources with many others - if one site spikes in traffic, everyone slows down.

With a VPS (Virtual Private Server), you get dedicated resources that aren’t affected by others.

✅ Better speed
✅ More control
✅ Higher security