Enghouse Interactive - APAC

Enghouse is proud to be a supporting sponsor of this year's PLDT Startup Innovation Challenge in the Philippines!

Attention all Contact Centre and CX leaders.

Don't just make do with overseas research, now's your chance to get a quality local view, and compare that side-by-side with international data:

https://www.enghouseinteractive.com.au/contact-babel-survey

Having trouble setting up your contact centre agents to work from home? Download this checklist for all the important considerations you need to plan for:

https://enghouseinteractive.com.au/Checklist-Remote-Working

ATTENTION: ALL CONTACT CENTRE FOLKS!
How has remote working gone for you and your team?
Here's a chance to hear CX leaders discuss some of the challenges and successes of remote contact centre operations - and answer your questions.

Lotto New Zealand and Cessnock City Council, NSW will talk about......
• Challenges and wins faced
• How teams and customers have been affected
• The impact on customer service
• Things learned over this time and recommendations for others!

Wednesday 13 May at 12pm AEST | 2pm NZST | 10am SGT

Register here to secure your place:
https://bit.ly/3fif6N1

Brought to you by CCNNZ and Enghouse Interactive.

Wondering exactly what a Microsoft Teams Contact Centre looks like? Join this webinar to find out.

https://lnkd.in/gWg-MD5

Tasmania Emergency Services: New Contact Centre goes Live!
Ambulance Tasmania, Tasmania Fire Service & Tasmania Police

Tasmania Emergency Services: New Contact Centre goes Live Working as a cohesive group, Tasmanian Government Department, Department of Police, Fire and Emergency Management (DPFEM) went to market seeking a Unified Communications platform replacement. The brief was simple: Meet immediate Contact Centre and Unified Communications requirements, and invest in

City of Unley Go Live with Enghouse Interactive and IComm Australia!

Michael Petruccelli on LinkedIn: "A fulfilling aspect of my job is catching up with a new customer when they go live with #EnghouseInteractive contact centre technology! It is always a pleasure working with our partner #ICommAustralia to provide... June 25, 2019: Michael Petruccelli posted images on LinkedIn

North Sydney Council Go Live with Enghouse Interactive!

North Sydney Council Go Live! Another successful Go Live for Enghouse Interactive and Generation-e at North Sydney Council! Located on the lower North Shore of Sydney, North Sydney Council strives toward their vision in shaping a progressive, vibrant and diverse community by caring for its assets, improving its appearance and de

Gisborne District Council Go Live with Enghouse Interactive!

Gisborne District Council Go Live with Enghouse Interactive! We are delighted to welcome Gisborne District Council to the Enghouse family! The Gisborne District (Māori: Te Tai Rāwhiti) is an unitary authority district of northeastern New Zealand, also known as the Gisborne Region. It is the largest easternmost district council in the North Island, bounded b...