Disability Connect

Disability Connect

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Supporting the parents and families of children and young people with disabilities.

Formerly known as the Parent and Family Resource Centre, Disability Connect Inc provides information, advice and support for disabled people, their families and whanau based in Auckland, New Zealand.

03/08/2026

One of Mike's wins this year was a parent telling us their son was playing in two bands. One with friends who are disabled people, and a second band of community musicians playing gigs all over town.

For Cherie, it was realising she could create activities for her own adult son Mitchell, after day programmes turned him down last year. He now spends his afternoons out in the community - walking, swimming, sailing, shopping or at the arcade with his support workers.

We're inviting you to bring your win to our next Parent Support Group on Wednesday 12 August, 6:30pm to 8:30pm.

No matter how big or small it seems to you, we think it's worth celebrating. Your story may be exactly the encouragement another parent or caregiver has been looking for.

You can bring a situation you're still working out too. This'll be a safe space to listen and share from our own experiences.

If you're in Auckland, we'll be at Mt Richmond Specialist School in Ōtāhuhu with warm drinks and snacks. We'd love to see you. If getting out in the evening is hard, or you're not in the area, join us on Zoom instead. Just tell us which you'd prefer when you register.

For more information, including how to register, check out our event page: https://www.facebook.com/share/1Ew93FQmAv/

What's a win in your family this year? Drop it in the comments if you'd like to share it now.

Image description: A promotional poster for the event. The text reads: “Our Stories and Our Strengths. Parent Support Group. Free event for families. Join us in person or online! Wednesday 12 August 2026, 6:30pm to 8:30pm. Mt Richmond Specialist School, 30 Albion Road, Ōtāhuhu, Auckland." There's a photo of Cherie's son, Mitchell smiling as he rides the tram at MOTAT. He is wearing noise cancelling headphones, a black hat and a green hoodie.

29/07/2026

"When you don't know what's available to you, it can be disappointing and a real struggle to get support. I want to help families going through that experience, just like I did with mine."

Meet Jess, who joined our team this year as a Cultural Disability Information Advisor.

Originally from the Philippines, Jess has a background in Information Technology and is currently studying a Master's in Advanced Behaviour Analysis.

Like many of our team members, she also brings lived experience as the parent of a neurodivergent son.

Knowing how overwhelming the disability journey can be, and the importance of timely information and community connection, Jess now facilitates our monthly Parent Support Group sessions.

A big focus of her role is supporting migrant and multicultural families who may not have the social and family networks they'd usually rely on. Having moved to New Zealand in 2007, Jess understands the challenges of adjusting to a new country, navigating unfamiliar systems, and sometimes communicating in a new language.

Outside of work, Jess enjoys spending time with her church community, having meaningful conversations over coffee, and singing or jamming to music.

Please join us in giving Jess a warm welcome to the Disability Connect team! If you haven't met her yet, come say hi at one of our Parent Support Group events.

Image description: Jess smiles at the camera. She has shoulder-length dark hair, wears a brown jacket over a grey striped cardigan and t-shirt, and is standing in front of green palm fronds.

25/07/2026

A huge thank you to the Ombudsman Disability Rights Team for coming to our Parent Support Group this month and speaking about fair treatment for disabled people.

The Ombudsman Office’s main role is to investigate complaints against government agencies, and these services are freely available to everyone.

They can look at complaints about government agencies and organisations, city, district or regional councils, and school board of trustees.

They can't look at decisions made in parliament or council meetings, decisions made by a Member of Parliament, Private Sector organisations or companies, or issues covered by other complaints mechanisms.

It was an excellent learning session for us all.

We understand some of you are interested in an online information session about the Ombudsman. If that's you, please comment below or send us an email at [email protected] with Ombudsman in the subject line so we're aware of numbers. Pending the level of interest, we'll look to host a session later in the year and will share details on our page once confirmed.

Image description: two members from the Ombudsman Disability Rights team presenting at the Parent Support Group. They are sitting in front of a TV screen with information about the Ombudsman displayed on it.

22/07/2026

We need your help! Do you know someone who's made a real difference in the life of a disabled person or their whānau? We'd love to hear about them.

Nominations are open until 31 July for our inaugural Enabling Good Lives Awards, celebrating people and organisations who have helped disabled people have more choice, control and freedom over their lives.

We're looking for examples of Enabling Good Lives in action over the past year across five categories: Housing, Education, Employment, Health and Wellbeing, and Disability Supports.

Maybe your child's school found new ways to support their learning and feel more included in class.

Or your organisation worked with neurodiverse employees to introduce accommodations for all neurodiverse team members.

What about a landlord who supported you to make your home more accessible?

Or a community group that helped your whānau feel more connected and empowered?

If someone comes to mind, why not nominate them? Not only will the winners get recognised for their good work, but they’ll get a prize too! You can also nominate yourself or your own organisation.

All you need to do is send us a written statement (up to 400 words) or a short video (up to 2 minutes). Nominations close on Friday 31 July 2026.

Thank you to everyone who has already submitted a nomination and to our award sponsors.

Health and Wellbeing: Northwest 7 Day Pharmacy
Housing: Swift - Your Mortgage, Insurance & Finance
Employment: Able Axcess
Education: Clipboard
Disability Supports: Mercury
Community Choice: IHC New Zealand

To find out more and submit a nomination, visit our website: https://disabilityconnect.org.nz/disability-connect-enabling-good-lives-awards

Video description: Various award category sponsors (Kylee from Clipboard, Abdul from Northwest 7 Day Pharmacy, Valentina from SWIFT Mortgages and Jeremy from Able Axcess) talking about the inaugural Enabling Good Lives awards.

18/07/2026

Final call for Transition Expo stallholders and volunteer teams!

Leaving school can feel like stepping into the unknown, especially for disabled young people and their families.

We've been running Transition Expo for 19 years now, giving whānau across Auckland real information about what life after school can look like.

Watch the video to hear from some of the organisations who joined us last time, including Ed Collett from Air New Zealand, on why working alongside the disability community matters.

This year, on 9 September, we'll have over 140 stalls across a range of categories including employment, education, recreation, respite and much more.

Although we're already booked out, we've got a waitlist for stallholders. If your organisation missed registration, send us an email at [email protected] and we'll let you know if a spot opens up.

We'd also love to hear from organisations who are keen to volunteer for Transition Expo.

Volunteer teams can help in various ways: from 24 August onwards we'll be packing goodie bags, then on the actual day (9 September) we'll need help with things like set up and pack down. We also welcome assistance with translation - we already have Mandarin, Cantonese, Sinhalese and Tagalog. You can join for an hour or two, or throughout the day.

If your team's interested, please email [email protected] with Expo Volunteers in the subject line.

A big thank you to the organisations who joined us last year and have already put their hands up to volunteer again: BECA, Merkle, Mercury, Rotary Club and Clipboard. We couldn't run a day like this without you.

For general information and updates on Transition Expo 2026, RSVP to our event page: https://www.facebook.com/share/18pVccZGNb/



Video description: Interviews with organisations at Transition Expo 2025, including Ed Collett from Air New Zealand, Jey Balasundaram from Creative Abilities, Sharon Carroll from TLC4U2, Mary Fisher from Whaikaha, and Thomas Bernard from Hāpai Access Card. Clips of attendees, stallholders and team members at Transition Expo are included throughout.

Photos from Disability Connect's post 12/07/2026

When we launched our disability housing information service last year, we expected to work with around 40 families. Instead, more than 100 families came to us for support to understand their housing options and build confidence in finding a home.

At Child Poverty Action Group NZ - CPAG’s annual hui, our CEO Mike Potter spoke about poverty and the reality of trying to find housing as a disabled person. What we see every day is clear: disabled people and their families need at least five things in housing; affordability, accessibility, adaptability, safety, and the right supports to live a good life.

The demand for our service shows how many families are struggling to find homes that meet these basic needs. And while the system continues to fall short, government conversations still focus almost entirely on affordability, ignoring the other four essentials.

We are strongly advocating for two practical changes. First, homes must be accessible and able to be adapted over time as people’s needs change. Second, social and community housing must be intentionally built in safe neighbourhoods. As all of us age, we acquire health conditions and disabilities, and disabled people are no different. There is a significant need for housing in safer locations with designs that do not disable our community.

The homes being built today will be around for decades. Designing them to be accessible and safe now will benefit disabled people and their whānau, and all of us as we grow older. Families want certainty that their disabled children will have safety, stability, and a good life long after they are no longer able to care for them.

Thank you to Child Poverty Action Group for the opportunity to be part of this important kōrero.

Image description: A collage of photos of Mike speaking as part of a panel at the Child Poverty Action Group hui. He is sitting next to Aaron Hendry from Kick Back and Agnes Magele from Auckland Action Against Poverty.

The image includes captions with Mike's comments, reading: "There's a deepening housing crisis, for poverty of supply. And our criteria for housing is our non compensatory criteria. Non compensatory means you cannot compensate for it. You must have it. Now for most people, it's location, number of bedrooms, how much I can afford. For our disabled people and whānau, there's about 8, but I'll give you 4. The government tells us this one for social housing. That's affordability. They kind of forget accessibility. They completely forget adaptability. And they ignore safety. And that's what we need to hear in our policies. That's how that's how we can actually have homes and places where we can live and we can thrive. And I feel for my brother, my sister, around the homelessness, because we know that's what they need, but the system is not delivering it."

09/07/2026

"Thank you for making the Zoom meeting so user friendly and for being non-judgemental. I've listened to Nan previously and although I learn a little more each time, I still have a way to go. Thank you for helping me to continue to make progress on this very important task that I must do to safeguard my son."

You can now register for our next Planning for Adulthood webinars with disability legal expert Nan Jensen.

Learn how to plan for your child's future with practical information about wills, letters of wishes, supported decision making, property management, and the legal options available to help protect their long-term wellbeing.

Registration is $20 per family.

For more information, including how to register, go to our event page: https://www.facebook.com/share/1ERX91Tzm1/

Image description: A promotional poster for the webinar. Text reads "Planning for Adulthood. Webinar. Legal rights, estate planning, asset protection, wills and trusts. Wednesday 29 July 2026, 6:30pm to 9:30pm. Wednesday 30 September 2026, 11:00am to 2:00pm." There's a photo of Nan Jensen smiling next to the text. She has short hair, and is wearing glasses and a floral blue top.

06/07/2026

Enabling Good Lives is all about disabled people having real choice and being supported to live ordinary, connected lives in their communities.

Does someone come to mind when you read that?

Maybe it's a teacher, employer, support worker, community group or family member who consistently puts these principles into action.

If so, we encourage you to nominate them for our inaugural Disability Connect Enabling Good Lives Awards.

Nominations close 31 July 2026.

For more information and to submit a nomination, visit our website: https://disabilityconnect.org.nz/disability-connect-enabling-good-lives-awards/

If you have any questions, leave them in the comments or email [email protected] with "Awards" in the subject line.

Image description: promotional poster for the awards. Text reads "Disability Connect Enabling Good Lives Awards. Celebrating people, organisations and community groups making a real difference for disabled people and their whānau across Auckland. Nominations close 31 July." A graphic of a large gold trophy is on the right side of the poster.

02/07/2026

As carers for disabled children, we're often so focused on everyone else's needs that we don't stop to notice what's happening in our own bodies.

Many of us are carrying chronic stress, grief, anxiety, anger and burnout.

On top of this, our struggles are often dismissed by people who don't understand, who think telling us to "stay positive" will somehow make things easier.

But when you're constantly on edge - waiting for the next meltdown, appointment or funding decision - living in survival mode becomes the norm. Even the thought of a phone call from your child's school can send you into sudden panic.

It's normal to grieve the life you thought you would have. It's normal to feel angry about the situation you're in, while also feeling guilty for having those feelings in the first place. Those feelings don't mean you love your child any less.

At our Parent Support Group last month, guest speaker Lee Tempest from VisAble NZ highlighted that these experiences are common among parents and caregivers of disabled children.

She taught us how to recognise when our nervous system is stuck in "fight, flight, freeze or fawn", and shared some simple but effective ways to support regulation.

When you have a moment today, we encourage you to try one:
• Look to the left until you feel a yawn, sigh or deep breath, then do the same while looking to the right.
• Laugh or hum.
• Put a cold flannel on the back of your neck or dunk your face in a bowl of cold water.
• Give yourself a hug and gently stroke or tap your arms.
• Take a deep breath in, followed by a second shorter breath in, then slowly breathe out.
• Name three things (such as animals or countries) beginning with each letter from A to Z.

As Lee reminded us, caregivers are often doing what most people couldn't do. You deserve support too.

Video description: a photo of Lee smiling in a sunflower field paired with audio and subtitles from the webinar.

30/06/2026

Do you know what to do if you feel you've been treated unfairly by a government agency?

Join us for our next Parent Support Group event with members of the Office of the Ombudsman's Disability Rights Team.

This free session will explore how the Office of the Ombudsman helps ensure Deaf and disabled people are treated fairly by government agencies, protects and promotes disability rights, and monitors the government's implementation of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD).

You'll also learn more about the Ombudsman's role and how to make a complaint if you have concerns about the actions of a government agency.

We often hear how much parents and families value the opportunity to connect with others who share similar experiences. If you're interested in meeting others in the community, we warmly welcome you to join us.

For more information, including how to register, check out our event page: https://www.facebook.com/share/1BViJefX2D/

Image description: A promotional poster for the event. The text reads: “Understanding the Ombudsman. Parent Support Group. Free event for families. Speakers: Office of the Ombudsman Disability Rights Team. Wednesday 8 July 2026, 6:30pm to 8:30pm. Mt Richmond Special School, 30 Albion Road, Ōtāhuhu, Auckland.” Beside the text is the Ombudsman logo.

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3B Olive Road, Penrose
Auckland
1061

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm