BMA Group

Cuando compartimos una meta, avanzamos juntos. 🏃‍♀️💙

BMA Group dijo presente como auspiciador del 5K Construye Tu Ruta, celebrando junto a Universidad Politécnica de Puerto Rico sus 60 años y apoyando una iniciativa que une bienestar, educación y comunidad.

Esta experiencia también fortalece la alianza que hemos construido con la Universidad Politécnica de Puerto Rico para acercar el talento a oportunidades reales de desarrollo profesional. 🤝

Desliza para ver a nuestro equipo en el 5K.

Una posición de liderazgo no se llena solo con experiencia. Se necesita entender quién puede aportar a la dirección que busca tu empresa. 🎯

En BMA vamos más allá del CV para ayudarte a identificar al líder que hace sentido para tu negocio.

Acierta con BMA.

¡Tu próxima oportunidad profesional puede
estar aquí! Estamos reclutando: 👇
📞 Customer Care Representative I – Bilingual

📍 Location: Remote/San Juan, Puerto Rico
💰 Salary: $14.00/hour
💼 Employment Type: Temporary
🏠 Work Modality: Remote

🧾 Job Overview
We are seeking a Customer Care Representative I – Bilingual to provide customer service and support related to insurance benefits, eligibility, providers, and claims. The ideal candidate is empathetic, detail-oriented, and able to investigate situations, provide accurate information, document interactions, and resolve customer needs effectively in a fast-paced environment.

⚙️ Responsibilities
- Handle customer inquiries by phone, email, and other electronic channels regarding benefits, eligibility, providers, and claims.
- Investigate situations and provide accurate and timely information or solutions.
- Document customer interactions, inquiries, and resolutions in the appropriate systems.
- Use computerized systems to research information, track requests, and resolve issues.
- Manage multiple tasks simultaneously, including calls, emails, messages, and work queues.
- Maintain positive relationships with customers through empathy, professionalism, and effective problem-solving.
- Follow established procedures, service metrics, and quality standards.

🎓 Requirements
- High school diploma or equivalent.
- Minimum 6 months of related customer service experience, preferably in a high-volume environment.
- Bilingual in Spanish and English; must pass a validated language assessment.
- Strong verbal and written communication skills in both languages.
- Computer proficiency and ability to work with multiple systems simultaneously.
- Strong attention to detail, critical thinking, and problem-solving skills.
- Ability to work independently and remain focused for extended periods.
- Availability to work a structured full-time schedule and occasional overtime based on business needs.
- Position is remote, but occasional attendance at a local office may be required.

📩 To apply, send your CV or resume to [email protected] or [email protected]

¡Avanza en tu carrera y encuentra tu próxima oportunidad! 🚀
📦 Inventory Control Clerk
📍 Location: Bayamón, Puerto Rico

🧾 Job Overview
We are seeking an Inventory Control Clerk / Cycle Count to support warehouse inventory operations. This position will be responsible for conducting inventory counts, validating merchandise movements, investigating discrepancies, and maintaining accurate inventory records. The ideal candidate is organized, analytical, and detail-oriented.

⚙️ Responsibilities
- Perform cycle counts and physical inventory counts.
- Identify and investigate inventory discrepancies.
- Validate inventory transactions and merchandise movements.
- Support 3-way match processes to identify differences between orders, receipts, and records.
- Maintain accurate and updated inventory records.
- Prepare and review inventory information using Excel.
- Support additional inventory control activities as needed.

🎓 Requirements
- Experience in inventory, warehouse, accounting, or related areas.
- Proficiency in Microsoft Office.
- Strong Excel skills, including Pivot Tables.
- Organized, analytical, detail-oriented, and able to identify discrepancies.
- Availability to work on-site from 1:00 PM – 10:00 PM.

📩 To apply, send your CV or resume to [email protected].

¡Lleva tu carrera al próximo nivel con nosotros! 🚀

💬 Bilingual Customer Service Representative
📍 Location: Ceiba, Puerto Rico
⏰ Employment Type: Full-Time
🌐 Language Requirement: Fully Bilingual – English & Spanish

🧾 Job Overview We are seeking a Bilingual Customer Service Representative to join a dynamic customer service team in Puerto Rico. The ideal candidate is customer-focused, professional, reliable, and comfortable assisting customers, solving problems, and providing quality service in both English and Spanish.

⚙️ Responsibilities
- Handle customer interactions through phone, email, chat, and other channels.
- Assist with questions regarding services, accounts, transactions, and requests.
- Identify customer needs, provide solutions, and resolve concerns professionally.
- Document interactions, requests, resolutions, and follow-ups accurately.
- Follow service procedures and quality standards while meeting performance expectations.
- Escalate complex cases and collaborate with supervisors or other departments as needed.

🎓 Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Customer service or other customer-facing experience preferred.
- Fluency in English and Spanish is required.
- Strong communication, active listening, problem-solving, and conflict-resolution skills.
- Comfortable working with multiple computer systems in a fast-paced, metrics-driven environment.
- Professional, reliable, detail-oriented, and flexible with assigned schedules.

📩 To apply, send your CV or resume to [email protected].

🚀 ¡Da el próximo paso en tu carrera con nosotros!

🏭 Supervisor de Almacén – Verificación (Nevera)
📍 Puerto Rico
🧾 Job Overview
Buscamos un/a Supervisor(a) de Almacén / Verificación para asegurar la auditoría completa, precisa y oportuna de la mercancía en el área de nevera. Será responsable de supervisar las verificaciones, identificar deficiencias y coordinar con diferentes equipos para mantener la eficiencia de las operaciones.

⚙️ Responsabilidades
• Supervisar y asegurar la verificación de toda la mercancía con prontitud y exactitud.
• Mantener registros de deficiencias y tomar acciones correctivas de inmediato.
• Verificar devoluciones de los carreros y validar cantidades.
• Coordinar con los choferes las puertas asignadas para la carga.
• Mantener comunicación con Tráfico, Facturación y Selección para establecer prioridades del personal de verificación.

🎓 Perfil
• Experiencia previa en almacén, distribución o verificación de mercancía.
• Capacidad de supervisión, organización y atención al detalle.
• Buenas destrezas de comunicación y coordinación.
• Capacidad para trabajar en un ambiente dinámico y orientado a resultados.

📩 Para aplicar, envía tu CV o resume a [email protected].

Cuando la operación cambia, tu equipo necesita poder responder. 🎯

Temporary Services te da el apoyo para sumar talento y mantener tu negocio en movimiento.

Acierta con BMA.

Las reglas del talento están cambiando. Y para las empresas, adaptarse significa tomar mejores decisiones sobre a quién contratar, cómo retener y cómo prepararse para crecer.

En “Lo que la IA no reemplaza” exploramos qué capacidades están ganando valor en un entorno impulsado por la tecnología y qué pueden hacer las empresas para fortalecer su estrategia de talento.

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