Devhd

𝗘𝘃𝗲𝗻 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 ServiceNow 𝗲𝘃𝗲𝗿𝘆 𝗱𝗮𝘆, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗼𝗻 𝘁𝗵𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗮𝗻𝗱 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝘂𝗽 𝘄𝗶𝘁𝗵 𝗲𝘃𝗲𝗿𝘆 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁 𝗮𝗿𝗲 𝘁𝘄𝗼 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗸𝗶𝗻𝗱𝘀 𝗼𝗳 𝘄𝗼𝗿𝗸.

Otto, Employee Slate, AI Agents, MCP, Moveworks, Veza… the names may already be familiar. The harder part is understanding how they fit together and what the bigger shift actually means.

We spent some time connecting the dots and turned the research into a practical overview of some of the newer pieces in the ServiceNow AI landscape.

𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁: 𝗮 𝘀𝗶𝗺𝗽𝗹𝗲𝗿 𝘄𝗮𝘆 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘀𝗲𝗻𝘀𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗽𝗶𝗲𝗰𝗲𝘀.

👇 Read the first article in our new ServiceNow AI series.

ServiceNow AI Landscape: Otto, AI Agents, MCP & More See how Otto, AI Agents, MCP, Workflow Data Fabric, AI Control Tower, Veza, Armis and AI consumption fit into ServiceNow’s changing AI landscape.

𝗗𝗶𝗱 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄?

ServiceNow’s 2026 Workforce Skills Forecast suggests that, over the next five years, job growth will increasingly reward people who can work alongside technology, not just build it.

The research identifies 59 of the fastest-growing roles and groups them into five emerging job clusters.

The article also looks at some of the roles expected to grow within each area and what this could mean for both workforce planning and individual career development.

An interesting read on where work and skills may be heading 👇.

The fastest-growing jobs of the future Over the next five years, job growth will be driven by a need for people who can work alongside technology. Discover the fastest-growing jobs.

𝗙𝗿𝗼𝗺 𝗲𝗺𝗮𝗶𝗹𝘀 𝗮𝗻𝗱 𝘀𝗽𝗿𝗲𝗮𝗱𝘀𝗵𝗲𝗲𝘁𝘀 𝘁𝗼 𝟳𝟬% 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗜𝗧 𝗿𝗲𝗾𝘂𝗲𝘀𝘁𝘀.

For a global automotive safety systems company, ServiceNow provided the foundation for automating IT service requests, connecting critical systems, improving CMDB quality and strengthening governance.

A few highlights from the journey 👇

🔎 Full Customer Success Story in the first comment.

🙌 Today in the spotlight: Ion Toma, one of our 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀 at Devhd.

With a background in Finance and Banking, Ion reinvented his professional path and moved into software development through persistence, self-directed learning and the confidence to take on a new direction.

💫 𝗛𝗶𝘀 𝗦𝘂𝗽𝗲𝗿-𝗡𝗢𝗪-𝗣𝗼𝘄𝗲𝗿𝘀? 𝗖𝘂𝗿𝗶𝗼𝘀𝗶𝘁𝘆, 𝗮𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 and 𝗱𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻. Known for his analytical mindset and attention to detail, Ion likes to understand how things work and find the right solution.

Outside of work, he enjoys hiking, going to the gym, exploring AI and new technologies, listening to music and spending time with friends.

We’re glad to have his thoughtful and meticulous approach on the team. 🌟
Read Ion’s full Meet the Team on our blog 👇.

Meet Ion Toma | ServiceNow Developer at Devhd Meet Ion Toma, ServiceNow Developer at Devhd, working across ITSM, Workplace Service Delivery and the Now Platform with an analytical mindset and attention to detail.

It's been great to see the story of Devhd's first decade featured by Ziarul Financiar and covered by several leading Romanian business and technology publications.

While the numbers tell part of the story, what we're most proud of is 𝗵𝗼𝘄 𝘄𝗲'𝘃𝗲 𝗴𝗿𝗼𝘄𝗻: 𝗼𝗿𝗴𝗮𝗻𝗶𝗰𝗮𝗹𝗹𝘆, 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲, 𝘁𝗿𝘂𝘀𝘁 𝗮𝗻𝗱 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀.

𝗧𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 to everyone who has been part of these first ten years. We're excited about what the next decade will bring.

📖 𝘙𝘦𝘢𝘥 𝘵𝘩𝘦 𝘡𝘪𝘢𝘳𝘶𝘭 𝘍𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘳 𝘢𝘳𝘵𝘪𝘤𝘭𝘦 𝘩𝘦𝘳𝘦: https://www.zf.ro/zf-news/compania-de-servicii-it-devhd-specializata-pe-platforma-servicenow-23186148

🙌 Let's shine the spotlight on Maria Stroe, our HR Assistant at Devhd.

💫 𝗛𝗲𝗿 𝗦𝘂𝗽𝗲𝗿-𝗣𝗼𝘄𝗲𝗿𝘀? 𝗗𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻, 𝗮𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗮𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗶𝘁𝘆. These qualities help her approach new challenges with confidence while staying true to herself and continuously learning along the way.

📚 Alongside her role at Devhd, she's also pursuing a Master's degree in Human Resources Management while continuing to build her professional journey.

🎶 Outside of work, you'll likely find her at a concert, spending time with family and friends or taking care of her pets.

We're happy to have her on the team!
Read Maria's full Meet the Team story on our blog 👇.

Meet The Team Behind the Scenes: Maria Stroe - Devhd Meet Maria Stroe, HR Assistant at Devhd. Discover her professional journey, passion for learning and the values that shape her role within our team.

𝘞𝘩𝘢𝘵 𝘥𝘰𝘦𝘴 𝘪𝘵 𝘵𝘢𝘬𝘦 𝘵𝘰 𝘣𝘳𝘪𝘯𝘨 𝘢𝘯 𝘦𝘴𝘵𝘢𝘣𝘭𝘪𝘴𝘩𝘦𝘥 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘪𝘯𝘵𝘰 𝘵𝘩𝘦 ServiceNow 𝘚𝘵𝘰𝘳𝘦 — 𝘢𝘯𝘥 𝘮𝘢𝘬𝘦 𝘪𝘵 𝘸𝘰𝘳𝘬 𝘢𝘵 𝘴𝘤𝘢𝘭𝘦?

𝗥𝗲𝘁𝗮𝗶𝗻 𝗯𝘆 Inclusively 𝗵𝗲𝗹𝗽𝘀 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗻𝗲𝗲𝗱, — 𝗶𝗻 𝗿𝗲𝗮𝗹 𝘁𝗶𝗺𝗲 - 𝘁𝘂𝗿𝗻𝗶𝗻𝗴 𝗮𝗻𝗼𝗻𝘆𝗺𝗼𝘂𝘀 𝘀𝗶𝗴𝗻𝗮𝗹𝘀 𝗶𝗻𝘁𝗼 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗘𝗻𝗮𝗯𝗹𝗲𝗿𝘀 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗼𝗿 𝗛𝗥 𝗹𝗲𝗮𝗱𝗲𝗿𝘀.

𝗥𝗲𝘁𝗮𝗶𝗻 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗼𝗿 is now available on the Store, embedded directly into the Employee Center so employees can access support within the platform they already use every day.

But bringing it there required more than integration.

It meant 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝘀𝗰𝗼𝗽𝗲𝗱 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗿𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝗰𝗹𝗼𝘀𝗲 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲𝗹𝘆’𝘀 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘁𝗲𝗮𝗺 𝗮𝗻𝗱 𝗼𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁𝘀 𝗮𝘁 𝗗𝗲𝘃𝗵𝗱.

We’ve shared the full story, including architectural decisions and practical lessons from the build, in our 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝘁𝗼𝗿𝘆.

👇 𝘍𝘶𝘭𝘭 𝘢𝘳𝘵𝘪𝘤𝘭𝘦 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘤𝘰𝘮𝘮𝘦𝘯𝘵.

👉 𝘌𝘹𝘱𝘭𝘰𝘳𝘦 𝘙𝘦𝘵𝘢𝘪𝘯 𝘊𝘰𝘯𝘯𝘦𝘤𝘵𝘰𝘳 𝘰𝘯 𝘵𝘩𝘦 𝘚𝘦𝘳𝘷𝘪𝘤𝘦𝘕𝘰𝘸 𝘚𝘵𝘰𝘳𝘦: https://store.servicenow.com/store/app/214c4f198755f610221e8409dabb3517

𝗗𝗲𝘀𝗶𝗴𝗻 | 𝗕𝘂𝗶𝗹𝗱 | 𝗣𝘂𝗯𝗹𝗶𝘀𝗵

𝗦𝗼𝗺𝗲 𝗽𝗹𝗮𝗰𝗲𝘀 𝘀𝘁𝗮𝘆 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂.

𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 is one of them — it’s 𝘄𝗵𝗲𝗿𝗲 𝘁𝗵𝗲 𝗗𝗲𝘃𝗵𝗱 𝘀𝘁𝗼𝗿𝘆 𝘀𝘁𝗮𝗿𝘁𝗲𝗱 𝗮𝘁 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲𝟭𝟲.

Now we’re heading to Las Vegas again.
Adrian Herdan, Florin Danis and Alexandru-Radu Aluchi will be at 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲𝟮𝟲, ready to reconnect, exchange ideas and explore what’s next in the ServiceNow ecosystem.

𝘏𝘢𝘷𝘦 𝘺𝘰𝘶 𝘱𝘭𝘢𝘯𝘯𝘦𝘥 𝘺𝘰𝘶𝘳 𝘢𝘨𝘦𝘯𝘥𝘢 𝘺𝘦𝘵?

Let’s connect if you’re around.