Virtual Billing Assist

If you’re dealing with this right now, you’re not alone: 👇

❌ Downgraded composite to amalgam?
❌ “Not enough tooth structure” denial?
❌ Verified eligibility but STILL got a retroactive denial?
❌ $1,500 annual max that hasn’t changed since the 60s?

Filing the appeal is step 1. Getting it PAID takes:
1. Narrative that matches payer guidelines
2. X-rays + IO photos + perio in ONE searchable PDF
3. Relentless follow-up until EOB says PAID, not pending
Stop letting “appealed” sit in your AR for 60+ days.

Let’s talk about it — if you’ve been appealing and appealing but seeing no results, drop a comment below.

🚨If this happened to your office what would you do?

Yes, eAssist Dental was allegedly struck by ransomware group DireWolf on Sept 6th.

As of Sept 11, there is still NO public confirmation from eAssist or Henry Schein. The listing is still live on the dark web site as of yesterday. No proof of data theft yet, but law firms are now investigating a potential class action.

The only guidance from eAssist is still that Sept 8 email - change your passwords and clean up old users.

For your own security — don’t seek out or visit alleged leak sites. There’s no actionable information for you there, and visiting dark web sites can expose your system to risk. Wait for official notice from the vendor through proper channels

You can find the full article on drbicuspid.com or gadrntal.org

Do you have a system in place if your billing company gets hit? I put together the checklist of what I would do in my own office. Comment SECURE or DM me SECURE and I’ll send it to you. 👇

For your own security — don’t seek out or visit alleged leak sites. There’s no actionable information for you there, and visiting dark web sites can expose your system to risk. Wait for official notice from the vendor through proper channels.

Disclaimer: I’m not an attorney and this is not legal or HIPAA/cyber advice. This is what I would do in my own office for educational purposes. Please consult with your own IT and healthcare attorney and HIPAA officer.

y ransomware

I see dentists make this mistake every day 👇

So many amazing dentists and office managers believe that doing their own billing is the only way to stay in control.

Control doesn’t mean doing everything yourself.

I’ve helped so many practices that did their own billing for years. They were stressed and overwhelmed. And every single one said: “I was wrong. I wish I got help sooner.”

Since partnering with VBA Services, their claims are cleaner, faster, and collections improved immediately.

If your team is overwhelmed with billing, it might be time to get support. We actually make it work.

See how we can help your practice - Your over-90 is one FREE consult away from $0.

Humana announced big cuts. I broke down what it means for dental billing and what to say to patients in my full YouTube video. Link in bio.

Full video explains the 2026 vs 2027 timeline and how to save your claims.

🚨 The VBA STORE is Officially Open! 🚨

For 15+ years, we’ve helped dental practices nationwide reduce denials and maximize reimbursement.

Now we’re putting all our best tools in one place.

Introducing the Virtual Billing Assist Shop — featuring:

✅ Professional Dental Billing Guides - Master billing from the ground up
✅ VBA Apparel - Wear your dental billing pride
✅ Branded Merch & Accessories
Secure checkout Payments + Instant digital delivery.

Not sure where to start? For services book a free consultation and we’ll point you in the right direction.

While you browse our site 👉 Shop: https://shm.to/xFBEbST

That snap = how fast your AR changes when billing is done RIGHT 😮‍💨

If your office is still dealing with:
❌ AR over 16% past 90 days
❌ Denials for “medical necessity” or frequency
❌ Front desk drowning in manual eligibility checks

It’s not a staffing issue. It’s a SYSTEMS issue.

What we do? Claim scrubbing and predictive denial tracking = collections stayed above 90% and AR less than 16%—without the burnout.

Stop working harder. Start billing smarter. Want my Denial Cheat Sheet? Comment “DENIAL” and I’ll send it.

Follow for daily dental billing + RCM tips that actually get you PAID

dentalofficemanager

Delta Dental will charge you $15/week JUST to get a paper check. 😳
Jan 1, 2027 — EFT becomes standard. EFT = free. Paper check = $15 weekly processing fee.
That’s $780 a year.
Out-of-network is exempt for now. In-network is not.

Comment 👇your POV, let’s rant together! 🫤 Save + Share this with every office you know.

😐 Can’t even drive in peace…

Dental biller on a day off!

My brain has more than 4 tabs open and none of them is actually driving 😭

1. Work thoughts: I wonder how much insurance posting tomorrow. It’s gonna be busy for sure.
2. Did I pay my bill for…?
3. I’m already hungry, what am I eating for dinner?
4. I wanna watch a documentary tonight…
5. Did I turn that light off?
6…..

I need my B1 vitamin for this brain basically on Autopilot. 😬

I know I’m not the only one! What tabs you got open today?👇🏽