HelloPackage

A great package room starts with great security. 🔒

HelloPackage builds security into every layer. Full visibility camera coverage so every drop-off and pickup is recorded. PIN-controlled entry with unique codes for residents and drivers. Controlled access so only authorized people walk through that door. And a complete audit trail, so there is always a clear record of what happened and when.

Want to see how this works at your property? 👉 hellopackage.com/book-a-demo

NAA Apartmentalize is almost here and New Orleans is not for the faint of heart. 🎉

Consider this your official survival guide. And if you need a coffee break on the floor, find Denise Burtz — she would love to connect! 🫶

Is your team part of that statistic? 📦

Most multifamily communities do not realize how much time their onsite staff is spending on packages until they sit down and add it up. Logging deliveries, fielding resident complaints, managing carriers — it adds up to more than 20 hours every week for the average community.

HelloPackage gives that time back. And beyond the time savings, communities can generate ancillary revenue through resident package fees — turning one of their biggest operational headaches into an income stream.

Want to see what that looks like at your property? Book a no-obligation demo 👇
https://hellopackage.com/book-a-demo/

New Orleans, we are coming! 🎉

Denise Burtz will be on the ground representing HelloPackage at NAA Apartmentalize next week and we could not be more excited. No booth, but if you are going to be there and want to take a coffee break or talk all things package management, reach out to Denise directly or send us a DM.

Let's find a time while we are all in the city. Hope to see you there! 📦

Sound familiar? 📦

HelloPackage is the answer. A secure, organized package room that handles every delivery and every pickup without your team lifting a finger.

Package management. Handled. 💪

The proof is in the first 90 days.

Shores at Elders Pond went live with HelloPackage Core in January 2026 — a right-sized solution for a smaller community that didn't need a full overhaul, just a system that worked. Three months later, they've processed over 2,300 deliveries, resident satisfaction is at 4.41 out of 5.0, and support tickets have dropped from 23 to 4.

Swipe to see how they got there.

Read the full case study 👇
hellopackage.com/shores-at-elders-pond/

Resident retention comes down to the details. And one of the most overlooked details? Package management.
Every missed delivery, every 'where is my package?' call to the front desk, every disorganized room a prospect walks past during a tour — it all adds up. And it all shows up at renewal time.

We wrote about it. 👇
hellopackage.com/how-package-management-affects-resident-retention-in-2026/

Amazon Prime Day is coming. 📦

For most people that means great deals. For multifamily communities it means one thing — a lot of packages arriving at once.

Prime Day has become one of the highest delivery volume days of the year for apartment communities. If your package room is not set up to handle the surge, your team will feel it and so will your residents.

HelloPackage keeps your package room running no matter how high the volume gets.
✅ Every delivery is logged.
✅ Every resident notified.
✅ Every pickup seamless.
✅ No staff required.

Is your community ready?

Student housing is a different beast when it comes to package management. 📦

Move-in weekend alone can bring in hundreds of deliveries. Add back-to-school shopping, care packages, and everyday orders and the volume adds up faster than most teams are prepared for.

One student housing community we work with manages over 3,000 packages a month on average — and up to 8,000 during peak season.

If you manage student housing and packages are still a pain point, we would love to show you what is possible.
Book a no-obligation demo 👉 https://hellopackage.com/book-a-demo/