Hastings Humans

We are pleased to announce that Hastings Humans won our 29th consecutive Award of Excellence, thanks to all of our outstanding Telephone Secretaries. It was presented tonight at the ATSI National Convention.
Well done!

Buckle up- we may be in for torrential rains. If you're not able to get into your office, the Hastings Humans can be taking your calls for you!
Call us today: 512-472-1122

With this holiday season, do you really want to have the task (or task your employees) with having to answer every single phone call that comes in, 24/7? For a very reasonable amount, you can have some peace on earth this holiday!
With the Hastings Humans, we can talk all those calls, w**d out the solicitors and other spam, and, depending on your instructions, forward those "emergency" calls right to you, or text them. We work on your schedule- we've been answering phones for SEVENTY-SEVEN years now. We represent your business as YOUR telephone secretary. "White glove" service for your clients.
Call us today at 512-472-1122.

Thank you to the Hastings Humans who are working today, answering phones so that our clients can spend more time with their family and/or friends. Our clients know that the award-winning Hastings Humans will take care of THEIR clients in a professional manner, passing on to our clients the calls that are emergencies and need answering today, and banking all the rest of the calls for when our clients return to their offices. An answering machine can't do that! But the Hastings Humans can!
IF you're taking every single call that comes in, let this be the last holiday you have to do that. Give us a call!

24/7 Live Virtual Receptionist Nationwide | Hastings Humans, Austin TX Live Answering Services, Austin TX | We answer your phone so you can focus on your business. Never miss another call. Nationwide Answering Services!

That’s a wrap on the ATSI 2025 conference! We are honored to be celebrating 28 years of award-winning excellence! 🎉🏆

Thank you to our valued clients for the trust, support & work you do. Thank you to ATSI for providing room for constant growth & improvements in our industry. And most importantly, thank you to our agents. Without you we wouldn’t be able to carry on this legacy. We are proud of our team & all others who won! 🫶

Day 2 here at the conference! 🌤️Today was all about breaking down the importance of KPIs: KPIs that count-Real Numbers, Real Impact. Thank you to our panelists for highlighting the value for both small & large businesses to increase in data driven strategies to deliver peak performance & the best client experience.

It’s day 1 at the 2025 ATSI Conference!☀️
Just heard from keynote speaker Sarah McVanel on The Exponential Power of Recognition, it was a great reminder of how recognition and gratitude can truly make a difference, especially in the workplace.

We'll be celebrating a life well-lived today. Louise Stefan was a Hastings Human for 61 years. She started as a telephone secretary in 1963, moved up to supervisor, and the last couple of decades as been listening to and grading calls, assuring our telephone secretaries are doing the best job for our clients possible. We'll miss Louise and her "can-do" mindset!

Willis Stefan Obituary - Austin, TX Celebrate the life of Willis Stefan, leave a kind word or memory and get funeral service information care of Cook-Walden Funeral Home.

This photo was taken at Louise Stefan's 100th birthday party, just a few months ago. We're sad to say that Louise died this past Saturday after a short stay in Hospice.
She'd been a Hastings Human for over 61 years and was still working up to a few weeks before she passed. She started out as a telephone secretary with Ann Hastings, (the founder of the company,) and advanced to supervisor, a position she held for many years. For the past several decades, she's been listening to the recorded calls of Hastings Humans, and grading them on their accuracy. Her quality control has been one of the big factors in the many Awards of Excellence that Hastings Humans have received.
She told us (and her children, too) that working with Hastings was what kept her going. She said that some people who get older "wait to die"- but she wanted to live and do all she could. She was a wonderful woman, and we will miss her.