Safety Insurance

Safety Insurance

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COMMUNITY STANDARDS

At Safety Insurance, the key to our success is service. We listen carefully when you contact us, and we respond to your suggestions.

Sold exclusively through a network of professional independent agents, Safety offers personal & commercial lines products in Massachusetts, New Hampshire and Maine. We want to hear from you and encourage comments, reviews, questions, and suggestions. We’ll do our best to talk candidly about the topics that are important to you, listen to your feedback, answer your questions, and be transparent about sharing information and providing our perspective. We support our network of independent agents by providing them with state-of-the-art tools that make it easy to do business. One of those tools is a set of community standards– rules to ensure all people feel empowered and safe to participate in online conversations with Safety Insurance as a company and on an individual level with our agents. Harassment, hateful conduct, violence, impersonation, degradation, and other similar types of behaviors discourages people from participating in and diminishes the value of public conversation. Our rules are in service of our customers and our community - we do everything in our power to make it easy for our agents and policyholders to do business with us. In commenting online, we kindly ask that you respect other people’s opinions, stay on topic, avoid profanity, offensive statements, illegal content, and anything else that might otherwise violate our standard terms and conditions. Please be aware that once you post something online, there's the potential for others to read your words, even years from now. As a result, we suggest that you exercise caution when posting sensitive information on any of our social media sites and that you not disclose personal identifiable information like your location, claim number, financial information, etc. Safety Insurance reserves the right to review, edit and/or delete any comments it deems are in violation of our community standards. Comments including but not limited to the following may be deleted or edited by the moderators:

• Abusive, hurtful, or threatening comments about an individual or entity
• Comments that use or encourage the use of foul language or violence; anything
that may be deemed as "hate speech"
• Personal attacks or defamatory statements
• Off-topic and redundant comments (this includes promotion of events, groups,
pages, websites, organizations, and programs not related to or affiliated with Safety
Insurance)
• Comments that violate the privacy of our customers and/or their families
• Comments posted be a person or group impersonating another individual or group;
content that is intended to or does mislead or confuse others
• Comments that include violations of others’ intellectual property rights, such as but
not limited to copyrights and trademarks

By posting, commenting, reviewing, or otherwise engaging with materials on this page, you are hereby agreeing to the above guidelines and policies. Please note, these rules may change from time to time in order to continue to provide the highest level of service to our customers.

09/15/2026

Fall is just around the corner. Is your home ready for the season ahead? Start preparing now by tackling these essential maintenance tasks to keep your home safe, comfortable, and ready for the changing weather.

09/14/2026

Disasters can happen anywhere, anytime- so having a family emergency plan can make a stressful situation a lot easier. This National Preparedness Month, create and/or review your plan with your family and make sure important documents are somewhere safe and backed up digitally.

09/10/2026

If your children take the bus to school, it is important to teach your children school bus safety rules and to practice with them. Follow these tips to help keep your children safe.

09/09/2026

Stay informed when it matters most! Emergencies can happen anytime, anywhere- so make sure you’re signed up to receive emergency alerts and warnings. Real time info can help save lives. For more information, visit: https://www.epa.gov/natural-disasters/september-preparedness-month

09/08/2026

Crossing guards and crosswalks help create a safer route to school for students and families. As back-to-school traffic increases, remember to stay alert, follow crossing guard instructions, and always stop for pedestrians in marked crosswalks.

09/07/2026

Happy Labor Day! Our office is closed today, but you can still report claims 24/7 via the Safety Mobile App, online, or by phone.

15 Simple Ways to Stay Safe and Make the Most of Labor Day Weekend 09/04/2026

Make the most of Labor Day weekend and stay safe with these tips from American Red Cross

15 Simple Ways to Stay Safe and Make the Most of Labor Day Weekend The American Red Cross offers ways to help keep everyone safe as they enjoy the long Labor Day weekend.

09/03/2026

September is National Preparedness Month, and knowing the right numbers can save a life. Keep these contacts handy and share with loved ones in case you find yourself in an emergency.

09/02/2026

It’s back-to-school season! Stay alert in school zones, at crosswalks, and near bus stops. Let’s work together to keep our youngest pedestrians safe. Check out these tips to learn how to share the road responsibly!

09/01/2026

September is National Preparedness Month, a reminder that planning ahead can make all the difference when unexpected events occur. Taking these important steps now to prepare your business can help minimize downtime and support a faster recovery after an emergency.

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Telephone

Address


20 Custom House Street
Boston, MA
02110

Opening Hours

Monday 8:15am - 4:30pm
Tuesday 8:15am - 4:30pm
Wednesday 8:15am - 4:30pm
Thursday 8:15am - 4:30pm
Friday 8:15am - 4:30pm