Radish Systems

It delivers an enhanced user experience on the types of calls we make everyday without the fear and trepidation of a video call. With ChoiceView, when your customers, employees, or other stakeholders call in to place an order or ask for information, you increase understanding by sending pictures, graphics, or text to their smartphones while they talk (or chat). Those images appear on the caller’s smartphone screen as your live support staff (or IVR) sends them. By combining instantaneous visual and audio information, ChoiceView increases comprehension, problem solving, and recall by as much as 50% over just hearing it. For businesses, the rewards are reduced costs, lower agent turnover, increased revenues, and higher profits. For mobile users, the rewards are a faster way to receive better information with reduced frustration. The result is higher satisfaction for all parties. If you're interested in finding out more about how ChoiceView can help your business, please contact us at [email protected]