Merchants Insurance Group

Last week, Merchants colleagues participated in United Way of Buffalo & Erie County's annual Day of Caring!

Some of our volunteers spent the afternoon at Hope & Joy Food Pantry helping in their community garden. Others spent time at Locust Street Art building a shed!

🔗Learn more:

United Way Day of Caring 2026 – Merchants Gives Back! Colleagues from Merchants' corporate office participated in United Way of Buffalo and Erie County's annual Day of Caring.

Now that summer is here, temperatures are rising. Learn more tips on how to stay safe while working in the heat with the link below. ☀️

Outdoor Workers: How to Stay Safe in the Heat | Merchants Insurance Group - Earning Your Business Every Day By recognizing the warning signs of heat stress and following prevention strategies, crews can stay safe during the hottest days of the year.

Happy Father's Day from your friends at Merchants!

Happy Juneteenth from your friends at Merchants!

We are proud to celebrate 10 years of partnership with Eames Insurance! 👏🤝

Pictured: Taylor Eames

Great photo! Thank you for joining us and for your continued dedication to our partnership. 👏🤝

One of ISNE's newest Preferred Partners, Merchants Insurance Group, recently recognized ISNE at the 2026 Merchants President's Club event in Carlsbad, California.

Events like these provide an opportunity to connect with carrier leaders, exchange ideas, and strengthen the relationships that help support independent agencies across New England.

We enjoyed spending time with the Merchants team and appreciate the opportunity to be part of the event.

Pictured:
Mike Wolfe, Senior Vice President, Regional Operations, Merchants Insurance Group, and Pam Wolfe
Lee Thompson, ISNE Executive Director, and Ken Sherman
Charlie Makey, President and Chief Executive Officer, Merchants Insurance Group, and Karen Makey
Kevin Lasante, Regional Vice President, New England Regional Office, Merchants Insurance Group, and Jamila Lasante

Merchants Insurance Group is proud to announce that its member companies – Merchants Mutual Insurance Company, Merchants Preferred Insurance Company, and Merchants National Insurance Company – have received an A- (Excellent) rating with a stable outlook from AM Best.

🔗Read the full story here:

Merchants Insurance Group Reaffirmed A- (Excellent) Rating with Stable Outlook; AM Best Cites “Very Strong” Balance Sheet - Merchants Insurance Group Merchants Insurance Group announced that its member companies have received an A- (Excellent) rating with a stable outlook from AM Best.

This week, our Regional Sales team members gathered at our corporate office in downtown Buffalo, New York for our annual Sales Conference!

It was great to have everyone together to bond, learn, and share feedback & insights, all with the goal of continuously improving our service to agency partners and policyholders.👏

This week, President & CEO Charles Makey joined fellow industry leaders on the CEO Panel at the Professional Insurance Agents (PIA Northeast) Annual Conference in Atlantic City, New Jersey!

Merchants Insurance Group is proud to announce that President and Chief Executive Officer Charles E. Makey III has received the 2026 Chair’s Distinguished Service Award from the New York Insurance Association (NYIA). 👏

Read more:

Merchants Insurance Group President & CEO Charles E. Makey III Honored with 2026 NYIA Chair’s Distinguished Service Award - Merchants Insurance Group Merchants is proud to announce that President & CEO Charles Makey has received the 2026 Chair’s Distinguished Service Award from the New York Insurance Association.