InterScripts, Inc.

Unlock the Other 80% of Your ServiceNow Investment

Many organizations invest in the full ServiceNow platform—but only leverage a fraction of its capabilities.

If your organization is only utilizing ServiceNow for basic ITSM functions, you're leaving significant value on the table.

Imagine what you could achieve by extending ServiceNow across:
• Intelligent Workflows
• HR Service Delivery
• CMDB & Asset Visibility
• AI-Driven Automation
• Analytics & Dashboards
• Security Operations

At InterScripts, we help organizations establish a ServiceNow Center of Excellence (CoE) that transforms ServiceNow into a true enterprise platform.

With our Onshore, Nearshore (Colombia) and Offshore (India) delivery centers, we provide scalable expertise to accelerate implementation, optimize operations, reduce costs, and maximize ROI.

Don't settle for 20% utilization. Unlock the full potential of your ServiceNow investment and move toward 100%.

Let's discuss how InterScripts can help your organization accelerate its ServiceNow journey.

Migrating to a New ERP? Don't Let Your Legacy Systems Become Your Biggest Risk.

An ERP transformation is more than implementing a new platform - it's about protecting the applications and data that keep your organization running.

At InterScripts, we help organizations ensure a smooth transition with:
• Legacy Application Support (KTLO) to maintain business continuity
• Data Conversion & Migration for accurate, efficient ERP adoption
• Legacy System Archival using BytePad for compliance, governance, and long-term access

Whether you're modernizing ERP platforms or planning a phased migration, preserving your legacy investments is critical to reducing risk and ensuring operational success.

Protect your legacy. Power your future.

BytePad

AI in healthcare creates real value when it gives clinicians faster access to the information they need without adding complexity to their workflow.

While much of the industry is still evaluating where AI fits, at InterScripts, we’re focused on putting it to work. With our Agentic AI-enabled BytePad, we’re taking a leap forward by making archived clinical data easier and faster to access.

And that value becomes even greater when it fits naturally into the provider’s existing workflow. Through Epic integration, BytePad can be accessed directly from Epic with the patient in context, allowing providers to reach relevant archived information without spending valuable time searching across multiple systems.

That means less time navigating, faster access to the patient’s historical information, and stronger continuity of care helping clinicians make more informed decisions while staying focused on the patient.

The future of healthcare AI isn’t just about thinking differently. It’s about integrating intelligence into the clinical workflow and delivering measurable value.
Less time. More productivity. Better care continuity. More clinical value.
— Raju Togi, CEO, InterScripts

Healthcare doesn’t sleep—and neither does our Service Desk.

At InterScripts, the 2 AM Test is more than a message. It’s how we measure whether support is truly there when clinicians and patients need it most.

With 24x7 MyChart Service Desk Support, our focus is simple:
• >90% First Call Resolution
• >4.8/5 Customer Satisfaction
• Support that is always available and always reliable

Healthcare support shouldn’t depend on the hour. Whether it’s 2 PM or 2 AM, our customers need confidence that someone is there to help.

InterScripts is walking the talk, 24x7.

Healthcare never stops and neither should the support behind it.

At InterScripts, our 24×7 Service Desk supports both clinicians and patients when they need help most.

From the Clinical Service Desk resolving common Epic issues to MyChart Service Desk support that helps patients stay connected to their care, our focus is simple: fast, reliable support with no gap between sunset and sunrise.

Because healthcare teams work 24×7. Patients need care 24×7. Their support should too.

Always Available. Always Reliable.

Archived data isn’t dead data, it’s an untapped asset.

With BytePad’s Agentic AI, years of historical healthcare data can become actionable evidence, uncover revenue opportunities, support continuity of care, and answer questions that once required hours of manual research.

Your data already holds the story. Now you can ask it the right questions.

Turn archived information into insight. Turn insight into action.

Standing in Solidarity with Colombia

Our hearts go out to the people of Colombia following the devastating 7.4-magnitude earthquake that struck the region.

We are grateful to share that our local office is secure and that all Interscripts team members are safe and accounted for.

During this incredibly difficult time, the entire Interscripts team stands in solidarity with the families, communities, and people affected by this tragedy. Our thoughts and prayers are with everyone impacted as they navigate the days ahead and begin the path toward recovery.

We also extend our deepest gratitude to the first responders, emergency personnel, volunteers, and community organizations working tirelessly to rescue, protect, and support those in need.

Stay strong, Colombia. We stand with you.

The view from the top is worth the climb. We're honored to support the CHIME26 Fall Forum as a sponsor and join healthcare leaders from across the industry as they gather in Denver to gain perspective, strengthen connections, and focus on what's next.

As CHIME marks its 35th Anniversary, we're celebrating the progress that has brought us here while looking ahead to the opportunities that will shape the next era of digital health.

We're ready for the climb. Are you?

Patients expect digital support to be as responsive and dependable as the care they receive. InterScripts’ Epic MyChart Service Desk helps health systems deliver fast, patient-centered support for portal activation, password resets, navigation, proxy access, and other common MyChart questions. With healthcare-trained agents, 24/7 coverage, omnichannel support, and bilingual capabilities, we help reduce the burden on internal IT teams while improving resolution times and the overall patient experience. Better digital access leads to better engagement—and better care.

Legacy data is keeping legacy applications on life support.
Not because health systems want to keep them.
Because they have to.
Historical data is often the only reason outdated applications continue consuming infrastructure, licensing dollars, IT resources, and security attention years after they've outlived their usefulness.
At InterScripts, we believe organizations shouldn't have to keep an application alive just to preserve access to its data.
That's why we built BytePad—to help health systems retire legacy applications while maintaining secure, compliant access to the information they still need.
The data has value.
The applications do not.
Is legacy data keeping parts of your technology portfolio on life support?