Healthy Workforce Institute
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The Healthy Workforce Institute is the global leader in addressing disruptive behavior in healthcare. Want to eradicate nurse bullying and incivility?
Subscribe to receive tips and tools at http://bit.ly/2HgEcfB The Healthy Workforce Institute is the leading authority on creating a healthy workforce culture by eradicating nurse bullying, workplace bullying, and incivility. We work with healthcare organizations and their leaders to create a professional, supportive, and nurturing environment with highly competent and compassionate employees. Our primary clients are leaders who have identified the negative impact that disruptive behaviors have on their organization, employees, and patients. For more information about the best solution for your team, please contact us at https://healthyworkforceinstitute.com/contact/
Leading a multigenerational team requires curiosity, flexibility, and clear expectations.
In Episode 156 of the Coffee Break Podcast, Priscilla Meyers and I talk about how generational experiences can influence communication and feedback, and how leaders can adapt their approach without lowering standards.
We also explore behavior-focused feedback, patient safety conversations, psychological safety, and the importance of asking instead of assuming.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
Thanks so much for having a chat with me, !
Triangulation damages productivity, relationships, and trust...and it can impact patient safety.
If you’re a healthcare leader, bring this conversation to your leadership team. What happens when someone comes into your office complaining about a co-worker? Are we reinforcing triangulation, or helping people communicate directly?
Psychological safety isn’t about comfort. It’s about being willing to speak up, even when it’s uncomfortable.
Catch our newest Coffee Break podcast episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
Accountability doesn’t have to start with blame.
Sometimes it starts with curiosity, compassion, and a simple, “Are you okay?”
In this clip, Molly Kucera shares how approaching difficult conversations through “I feel” statements can help us advocate for ourselves and others while preserving trust and dignity.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
Self-awareness is more than saying, “That’s just how I am.”
It’s recognizing how your behavior impacts others...and being willing to do something with that information.
In Episode 153 of the Coffee Break Podcast, Ama Mathewos and I talk about emotional intelligence, managing our reactions, and why the ability to pause before responding matters so much in high-stress healthcare environments.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
08/27/2026
Help us give a warm welcome to 𝗔𝗱𝗮 𝗢’𝗤𝘂𝗮𝗶𝗻, 𝗛𝗪𝗜’𝘀 𝗦𝗽𝗲𝗮𝗸𝗶𝗻𝗴 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿! 🎉💛
Ada has been part of our team for a few months now, helping us coordinate HWI’s speaking engagements and create an exceptional experience for our partners, clients, and audiences.
With a background in relationship management, event coordination, and nonprofit leadership, Ada brings so much value to our growing team.
We’re thrilled to have her with us as we continue expanding our reach and helping healthcare organizations create healthier work cultures.
So happy you’re part of Team HWI, Ada! 👏
Well-being cannot be something we offer on the side. It has to be built into the work itself.
In this episode, Alexa DeFeo and Nicole Escobedo from Jefferson Health share how they listen for what is creating stress, remove barriers to support, and work across the organization to make well-being part of everyday operations.
That’s where sustainable change happens.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
08/20/2026
What a great experience at the Nursing Organizations Alliance (NOA) Annual Meeting & Leadership Academy in Louisville! 💙
I loved connecting with healthcare leaders and sharing strategies to break the cycle of bullying and incivility in the workplace.
Healthy work cultures don’t happen by accident. They happen when leaders choose to make respect, professionalism, and kindness the norm.
Grateful for the conversations, connections, and commitment to creating healthier workplaces!
Give your leaders tools they can actually use.
That’s one of the lessons Kristie Huff shares in Episode 151 of the Coffee Break podcast. At .medicalcenter, leaders didn’t just learn about healthy workforce culture. They learned together, discussed practical tools, and started applying them in their everyday leadership.
That’s how learning can start a movement.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
Bullying and incivility don't just hurt feelings. They damage trust, limit professional growth, and push good nurses out of the profession.
The good news? These behaviors can be addressed... 𝗶𝗳 𝘄𝗲 𝗵𝗮𝘃𝗲 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘁𝗼𝗼𝗹𝘀.
I'm honored to be giving the keynote at Pine Rest Christian Mental Health Services Annual 𝗣𝘀𝘆𝗰𝗵𝗶𝗮𝘁𝗿𝗶𝗰 𝗡𝘂𝗿𝘀𝗶𝗻𝗴 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 in Grand Rapids, Michigan, where I'll be sharing practical, evidence-based strategies to help nurses recognize the difference between bullying, incivility, and everyday conflict, then respond with confidence and professionalism.
Whether you work in behavioral health or another healthcare setting, you'll leave with actionable strategies to help break the cycle and build a healthier, more respectful workplace.
I'd love to see you there!
Learn more and register here: https://www.pinerest.org/professional-education/nursing-conference/
When disrespectful behavior happens, what a leader does in that moment matters.
In this throwback Coffee Break Podcast episode, Dr. Kate FitzPatrick shares why leaders must be intentional about protecting respect, putting people first, and “engaging with grace.”
You can be clear about what is not okay while still leading with empathy and compassion.
Catch the full episode on our website, YouTube, or wherever you listen to podcasts. Links are in the bio.
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