CITY STAFFING

Getting to the top is one thing. Leading once you’re there is another.
At THRIVE 2026, City Staffing CEO Daphne Dolan will join a candid conversation about the realities that come with the top role during “Unspoken Truth About the Top Role.”

The discussion will go beyond titles and milestones to the parts of leadership that are talked about less often: isolation, changing relationships, identity shifts, and the weight of decisions that ultimately sit with you.

We’re proud to see Daphne bring an honest City Staffing perspective to the conversation about what it takes to lead and stay grounded.

📅 Monday, Oct. 12 | 9–10:15 a.m.

Session details in the comments.
https://americanstaffing.net/thrive-live-sw2026/agenda-sessions/

“Empathy is the most radical of human emotions.” - Gloria Steinem

Today we take a moment to honor Steinem's rich legacy: her wit, her activism, and her enduring commitment to equality.

As a woman owned and operated, WBE certified business, we are acutely aware of the path forged by Steinem and generations of women who fought to expand opportunity and equity in the workplace and beyond. We’re proud to carry that work forward in our own way, every day.

"35+ years in this business, and I still care about every single search the way I did on day one.

That's not nostalgia talking. How we’ve upheld our standards is one of the things I'm proudest of. Cutting corners can become easier to justify when the pressure is on: letting the standard slide, letting volume matter more than fit, or letting speed matter more than the right hire. Plenty of other firms have made trades like that, but never us.

I think about this every time we bring someone new onto our team. Our standard doesn't get explained once and left to fade. It gets repeated, checked, and upheld during the busy weeks and the slower ones, because the moment a standard becomes situational is the moment it stops being a standard at all.

Every year we've been in business is a year someone trusted us to get it right, and we don't take that for granted." - City Staffing CEO, Daphne Dolan

When you partner with a staffing agency, you shouldn't have to rebuild trust every quarter because your account was rotated to a junior team.

At City Staffing, our approach is built on continuity: you get a single point of contact for every role.

Whether you’re hiring a temporary accountant or a C-suite assistant, you work with a dedicated account lead from the first intake call to the final placement. We eliminate junior staff hand-offs because we know that losing continuity means losing momentum.

100% of our searches are led by staffing experts with 8–15 years of tenure. We don't just focus on the transaction; we hold ourselves accountable to retention and your long-term success.

Need talent? We’re already on it.

At City Staffing, our values are our guide, and we love seeing those values exemplified by our amazing associates.

A round of applause for our Values Award Winner: Trust...
📣 Charles! 📣

Every candidate search at City Staffing is led by a recruiter with 5 to 15 years of experience. Not someone new to the account. Not someone still learning the ropes. The person running your search has already placed hundreds of candidates and knows exactly what to look for.

That kind of experience impacts what a recruiter catches on a search. Anyone can match keywords on a resume. It takes real time in the industry to know which candidates will genuinely thrive in a specific environment, and which ones only look right on paper. That kind of judgment isn't something you can shortcut, and it's not something every firm invests in.

At City Staffing, there are no handoffs. The recruiter who takes your call is the same recruiter who closes your search, start to finish. You're not getting passed down a chain once the relationship starts; you're working with the person who's staying on the job the whole way through.

That's not a nice-to-have. That's the City Staffing standard.

AI can screen a resume in seconds. It can't tell you if someone's actually going to deliver.

Keyword matching, skills parsing, ranked candidate lists: all of that is fast and genuinely useful. But AI can't sit across from someone and get a read on how they'll handle pressure or notice the way someone talks about a past failure that tells you more than their resume ever could. That takes a person paying attention, not a system scanning for matches.

Here’s the piece that a lot of "AI-first" hiring conversations skip past: tools can narrow the field, but they can’t make the final call. The firms that forget this are going to make some expensive mistakes.

Technology should move hiring faster. It shouldn't replace the judgment that gets hiring done right.

Winning new business, hitting a deadline with no bandwidth, needing a skill you don't have in-house, or covering someone on leave — none of these are staffing problems you solve by posting a job and waiting. Swipe through for four moments when a real staffing partner beats a job board every time.

Need help filling an open role fast? Let’s get to work! Visit us at citystaffing.com or send us a message.