Pinnacle Performance Company
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Intention-Based Communication Skills® Training
Pinnacle's award-winning Intention-Based Training® has empowered thousands of individuals across the globe, from entry level employees to CEOs. Pinnacle Performance Company was founded by Fortune 500 executives and professional actors to mesh time-tested performance techniques with the business communication skills needed to succeed and influence at every level of the corporate world. The award-wi
You've got a great idea. So why is everyone pushing back?
In this week's , Brad and Gary explore the psychology behind change resistance — and the proven ways to get people on board without forcing it.
🎬 Watch to discover what's really behind the pushback and how to turn resistance into buy-in.
Check out the full episode:
https://youtu.be/90HvThIHyZs
06/17/2026
How you respond to tension, conflict, and accountability can strengthen — or weaken — working relationships.
Join James Mackey for a free live webinar, Handling Difficult Conversations, designed to help leaders communicate with clarity and confidence when the stakes are high.
📅 June 24, 2026
⏰ 9:00 AM CDT
Register here:
https://www.pinper.com/webinar/26043-li
06/15/2026
Many workplace challenges aren't caused by a lack of talent, they're caused by conversations that never happen.
From delivering difficult news to addressing conflict and providing feedback, the conversations leaders avoid often have the greatest impact.
Navigating difficult conversations isn't just a communication skill, it's a leadership imperative.
Looking to help your team communicate with greater confidence, clarity, and empathy? Explore our communication solutions or reach out to learn how we can support your team.
https://www.pinper.com/training-programs/training-programs
Still putting off that difficult conversation?
Difficult conversations can feel uncomfortable, awkward, or easy to delay — but great leaders know how to handle them effectively.
Join James Mackey for a free live webinar on turning tension into trust and action.
In just 45 minutes, you’ll learn how to:
• Stay calm and clear under pressure
• Address conflict without damaging relationships
• Lead conversations that actually move work forward
📅 June 24, 2026
⏰ 9:00 AM CDT
Register now:
https://www.pinper.com/webinar/26043-li
Hello London! 🇬🇧
If you're attending , come see the team at Stand D39!
Meet the Pinnacle team and chat about developing stronger leaders, enhancing communication, and building more engaged, high-performing teams.
And while you're there, don't forget to enter for a chance to win one of our giveaways! 🎉
If you're attending on June 10–11, we'd love to see you. See you at Stand D39! 👋
06/08/2026
We're more connected by technology than ever before yet many people feel increasingly disconnected at work.
In his latest Forbes article, Pinnacle co-founder G. Riley Mills shares why authentic conversations and active listening are among the most important leadership skills of our time. When leaders create space for people to feel heard, engagement, trust and collaboration follow.
Read more in Forbes:
https://www.forbes.com/councils/forbescoachescouncil/2026/05/29/authentic-conversations-building-connection-in-a-disconnected-world/
What do you do when your best employee is also your biggest culture problem?
In this week's , Brad and Gary tackle the tricky reality of high performers who undermine team culture — and how leaders can address it without losing top talent.
🎬 Watch to find out how to handle one of leadership's most difficult balancing acts.
Check out the full episode:
https://youtu.be/46zqmec1-YM
06/05/2026
The countdown is on! ⏰
We’ll be in London next week for . If you’re attending on June 10–11, make sure to swing by Stand D39 and say hi—we’d love to meet you. 👋
06/03/2026
Avoiding difficult conversations doesn’t make them disappear.
Strong leaders know how to navigate them with intention.
Join our Director of Training, James Mackey for a free live webinar: Handling Difficult Conversations.
You’ll learn practical strategies to:
✔️ Address conflict constructively
✔️ Keep conversations productive and focused
✔️ Build stronger working relationships through communication
📅 June 24, 2026
⏰ 9:00 AM CDT
Save your seat:
https://www.pinper.com/webinar/26043-li
06/01/2026
Negotiations are often difficult conversations.
They require emotional control, adaptability, and the ability to create alignment under pressure.
G. Riley Mills joins other leadership experts to share insights on strengthening negotiation and communication skills in today’s workplace.
Because whether you’re navigating conflict, accountability, or high-stakes decisions, how you communicate matters.
Read the full article here:
https://www.forbes.com/councils/forbescoachescouncil/2018/12/21/15-ways-to-level-up-your-negotiation-skills/
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Address
516 N Ogden Avenue
Chicago, IL
60642
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
| Saturday | 9am - 5pm |
| Sunday | 9am - 5pm |