One North Interactive

Please join us in welcoming Vivian Harper to One North as our new Senior Front End Designer!

Driven by a desire to make digital experiences more intuitive, beautiful, and accessible for all users, Vivian is passionate about creating solutions that put people first. We're excited to see the creativity, expertise, and perspective she'll bring to our team.

Welcome to One North, Vivian!

Celebrating Erica Brower and her first year at One North!

As a project manager, Erica brings leadership and collaboration to every engagement, helping teams deliver great work and create exceptional experiences for our clients.

Thank you for a fantastic first year. Here's to many more!

AI can generate content at incredible speed. But who ensures the information behind it is accurate, current, and trustworthy?

An AI mistake may seem harmless. However, as people increasingly rely on AI for healthcare, financial, and legal decisions, bad information can carry real-world consequences.

Min Shepherd explores why truth still needs human stewards in an automated world and why content professionals remain the foundation of trustworthy AI: https://www.onenorth.com/insights/the-integrity-of-input-why-truth-needs-human-stewards-in-an-automated-world/

Consumers say they trust their banks. Yet satisfaction is declining, customers are opening accounts at multiple institutions, and AI is becoming a new starting point for financial research.

As the financial buying journey evolves, trust can no longer be assumed. It must be earned through better experiences, reduced friction, and more meaningful human interactions.

Kevin Burson explores how AI is reshaping customer discovery and what financial institutions can do to stay visible, trusted, and competitive: https://bit.ly/4fSVGQo

Happy 2 year anniversary to four incredible One Northerners: Kelly, Christian, Karen, and Mackenzie!

Over the past two years, each of you has made a meaningful impact through your talent, dedication, and willingness to take on new challenges.

Thank you for everything you bring to One North and for helping make our team stronger every day!

As AI moves from assistant to agent, UX practitioners are being asked to do more than design interfaces. We're increasingly orchestrating the experiences users have and the systems powering them behind the scenes.

In reflecting on a year of experimentation, our UX Strategy team uncovered lessons about collaboration, ownership, alignment, and what happens when design, AI, and human needs intersect.

The takeaway? The future isn't about choosing between people and technology. It's about designing for both, together. https://bit.ly/4fRji89

Today, we're celebrating Jeff Stanton for 7 years at One North!

Jeff brings a thoughtful, strategic and collaborative approach to even the most complex projects. He knows how to keep teams moving, navigate challenges and make sure great work gets across the finish line.

We're so grateful to have you as part of One North, Jeff!

AI innovation often starts in the wrong place.

Before building the AI assistant, chatbot or automated workflow, ask:

What is the user trying to accomplish, and what is standing in their way?

When you start with that question, AI stops being a technology initiative and instead becomes a tool for helping people make progress.

See how teams can identify meaningful opportunities for AI.

From AI Features to Human Outcomes: A Better Framework for Innovation | Insights & Events | One North Building AI without a clear user need? Explore a JTBD-based framework for finding high-impact AI opportunities that drive adoption and value.

Please join us in welcoming Penni Epstein to One North as our new Associate Director, Delivery Services.

Penni brings an impressive track record of managing projects, teams, and budgets across industries including retail, financial services, healthcare, and more. A creative problem solver, she builds strong relationships while ensuring on-time delivery and accuracy.

We’re excited to have her on board and look forward to all that she’ll bring to One North and our clients. Welcome, Penni!