First Contact
Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.
Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a purpose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.
10/07/2026
You don't have to wait to find a support system who understands military life and will listen to your unique situation. Call the today for 24/7 support and connection to resources.
10/05/2026
If you're looking for local resources and support, call us by dialing 211 or visit our webiste: www.firstcontact.org
10/01/2026
Florida veterans, you don’t have to go through hard moments alone. If you need immediate support, call the , available 24/7 for veterans and their loved ones.
09/30/2026
is here to help you access food resources when you need it most. Call 211 24/7 to find local support options or visit https://www.firstcontact.org/resources
09/29/2026
Call 988 to connect with a crisis counselor today.
09/28/2026
connects you to hope and help by providing essential information to local resources, services, and support. Call 211 today to learn what's available or visit www.firstcontact.org
09/24/2026
Don't wait and worry. Call 211 anytime to find local food options or visit https://www.firstcontact.org/resources.
09/23/2026
The offers 24/7 support for veterans and their loved ones. Speak with a counselor who understands the unique challenges of military life with connections to relevant resources.
09/22/2026
Call 988 for crisis support or learn more about the by visiting https://988floridalifeline.com/
09/21/2026
Get in touch with us today by dialing 211, available 24/7!
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Address
13921 Icot Boulevard, Ste 700
Clearwater, FL
33760
Opening Hours
| Monday | 8:30am - 5pm |
| Tuesday | 8:30am - 5pm |
| Wednesday | 8:30am - 5pm |
| Thursday | 8:30am - 5pm |
| Friday | 8:30am - 5pm |
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