Cleveland Water

Cleveland Water

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Delivering reliable, high-quality drinking water to 1.4 million customers across Greater Cleveland since 1856.

Cleveland Water provides drinking water service to 1.4 million residential, commercial, and industrial customers in 80 communities across Greater Cleveland. We are the largest supplier of drinking water in the State of Ohio and the tenth-largest municipal water service in the United States. Founded in 1856, Cleveland Water's mission is to provide customers with a reliable supply of safe drinking w

Photos from Cleveland Water's post 08/05/2026

Yesterday, we participated in Mayor’s Night Out Against Crime.

It was a great evening recognizing the people and services that keep Cleveland safe! πŸ’§πŸ’™

07/31/2026

WATER QUALITY NOTIFICATION: Some customers in Parma, Middleburg Heights, and Strongsville may be experiencing discoloration in their water. This is due to a sudden change in water flow in water mains, stirring up iron particles.

The discoloration should improve throughout the day. There are no health concerns, and the water is safe to use as normal.

Photos from City of Cleveland - City Hall's post 07/22/2026

Cheers to the city we proudly serve! Happy Birthday Cleveland. πŸŽ‚πŸ’§πŸ’™

Photos from Cleveland Water's post 07/16/2026

Yesterday, we welcomed Dr. Peter Grevatt, CEO of The Water Research Foundation, who met with us to discuss the latest topics in the water industry. Thanks for stopping by!

07/15/2026

The Department of Public Utilities is hiring!πŸŽ‰ If you are interested in applying for the Industrial Technician Position, visit: https://www.clevelandohio.gov/careers.

07/13/2026

This Plastic Free July, we’re coupling up with our very own Cleveland Water tap and a reusable water bottle πŸ’™+πŸ’§.

Water is the best way to stay hydrated, and choosing a reusable bottle instead of a single-use plastic one helps protect our local waterways and Lake Erie for generations to come.

07/06/2026

The Department of Public Utilities administration building at 1201 Lakeside Avenue is closed today due to issues affecting the HVAC system. Regular business hours will resume on Tuesday, July 7, 2026, unless otherwise notified.

While our office will be closed today, we are a 24/7/365 operation. Whether it's monitoring treatment plants, repairing main breaks or answering emergency calls, we're always working to bring our customers high-quality, reliable drinking water.

If you have a water-related emergency during this time, please call 216-664-3060. If you need to pay your water bill or view your account information, visit my.clevelandwater.com.

07/02/2026

While our office will be closed Friday, July 3, we are a 24/7/365 operation. Whether it's monitoring treatment plants, repairing main breaks or answering emergency calls, we're always working to bring our customers safe, reliable drinking water.

If you have a water-related emergency during this time, please call 216-664-3060. If you need to pay your water bill or view your account information, visit my.clevelandwater.com.

Photos from City of Cleveland - City Hall's post 06/30/2026
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Telephone

Address


1201 Lakeside Avenue E
Cleveland, OH

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:30pm