PostalMate
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PostalMate® is a Windows application designed especially for retail pack and ship centers. We’re connected, and therefore as a PostalMate user so are you.
As great as PostalMate’s technology is, great people and organizations are central to success. We’ve spent years building strong relationships with all of the major carriers, who support our efforts to bring you the best automation, as well as those with other organizations throughout the retail pack and ship community. Our success is tied to yours, so our Customer Support is second to none. We o
Don't skim your software update guides! Minor updates need a quick glance, but major ones, especially those with rate changes, require careful reading of every page after the first. Make sure you're familiar with all the details.
Major shipping companies UPS, FedEx, and DHL have informed the EU that the July 1st deadline for new customs data requirements is simply unrealistic. This signals a significant hurdle for upcoming trade regulations.
Confused about postage costs? This video breaks down why the price you pay for postage can differ from the stamp's face value. Learn the ins and outs of shipping charges. Watch the full video on our YouTube channel. https://youtu.be/PsvIx2jPCco
New employees, a crucial reminder: never rely solely on printed carton dimensions for shipping costs. Those are exterior measurements and can lead to unexpected fees. Always verify accurate internal dimensions for precise calculations. Watch the full video on our YouTube channel. https://youtu.be/PsvIx2jPCco
Learn the policy for return authorization and how to effectively dispute return charges, particularly for international one-way transportation. Essential information for smooth logistics. Watch the full video on our YouTube channel. https://youtu.be/PsvIx2jPCco
07/20/2026
PostalMate traveled out this weekend to attend the FotoZoomer MBC Education Symposium in Las Vegas! Karen and Sarah had so much fun teaching classes about industry-important topics like International shipping and USPS. We also got to partner with our amazing vendor TechShed to give away prizes.
Missed the event? Don't miss out on more classes! Visit postalmate.com/support/training-events to see where you can get in-person PostalMate classes!
Get ready: the Post Office is changing its dimensional factor. This means shipping prices are set to increase. Stay informed about the upcoming changes. Watch the full video on our YouTube channel. https://youtu.be/PsvIx2jPCco
This year marks an incredible milestone, 250 years of America, and we're excited to celebrate the occasion with the communities and small businesses we serve.
To all of our postal and shipping stores, thank you for helping people stay connected every day.
We hope you have a safe and memorable holiday spent with friends, family, and neighbors. Happy Independence Day!
07/02/2026
Our offices will reopen on Monday, July 6th at 5:30 am.
When you click 'Finish', the carrier (like UPS) creates the shipping label and sends it back to your Postalmate system. Postalmate passes it through; it doesn't create labels itself. For international shipments, the carrier also generates the commercial invoice.
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365 E Germann Road Suite 220
Gilbert, AZ
85297