Spectrotel Inc

A nationwide truck rental company with over 1,000 POTS lines that supported voice, gas meters and life safety lines was facing chronic challenges of having these lines repaired when there were issues causing disruption and risk in their day to day operations. They were seeking a more resilient, future proof solution and a path to how to get there.

Upon engagement with Spectrotel Inc we devised a comprehensive, multi-phased plan to transform their lines, provide price protection, label lines, and successfully transition without disruption.

Congratulations Mike Robinson for delivering a superior customer experience and supporting this customer's digital transformation!

In a recent interview with Channel Futures regarding the acquisition by Grain Management, LLC, Ross Artale discusses his vision for Spectrotel Inc., his thoughts on aggregation and how this deal will significantly scale its including mobile device management.

Spectrotel Agrees to Grain Management Acquisition, Eyes Expansion Spectrotel will bring to market a mobile device management offering as a result of its acquisition by broadband-focused Grain Management.

EXCITING NEWS! Management, LLC has acquired Spectrotel Inc! This is a quintessential partnership for the next phase in Spectrotel's growth as we continue to provide mid-market and enterprise businesses the most unified and optimal technology mix to foster business growth and transformation. Find out more:https://www.spectrotel.com/resource-center/press-releases/detail/2023/01/19/grain-management-announces-acquisition-of-spectrotel

The end of the year brings no greater joy than the opportunity to express how grateful we are for our customers, partners and Associates. Happy holidays from our family to yours and may your new year be filled with happiness and success.

Spectrotel Inc'sstellar project management and proven 3 step process provided the confidence and results our partner and customer were seeking to assess their 400 locations, recommend a comprehensive plan to optimize their network, eliminate disruption, transition to an alternate technology and provide seamless implementation across all locations. Spectrotel was able to provide a consistent technology infrastructure for primary and secondary connectivity, consolidated billing and maintenance from disparate carriers, and transformed their POTS lines to a more reliable and scalable solution – Spectrotel POTS IN A BOX.

Congratulations to Kristina Pagano for delivering the ultimate integrated solution and superior customer experience!

Meet the people behind the technology! Get to know our Senior Manager, Network Mobility Operations, Cara Nicklin.

“One of the proudest moments for any manager is when customers take the time to let you know your team is doing a great job. We recently received not one but two awesome compliments from two of our largest Mobility customers. Our team lead and supervisor were both recognized for their customer centric approach, proactive response, and ability to resolve issues quickly. Providing a memorable, consistent, and reliable customer experience is something we strive for on every touch and congratulate these two Associates on a job well done and bringing to life our Customer at the Core philosophy.”

What solutions can you offer for reliable connectivity when fiber is not an option and the coax is inconsistent at best? Spectrotel's plan involved a secure solution with dual connectivity of 100M wireless and coax working together to prioritize critical applications and security. Connectivity, reliability, and security all from the power of one provider!

Congratulations to Mara Nursement for delivering the ultimate integrated solution and superior customer experience!

Meet the people behind the technology! Get to know our Customer Care Supervisor, Richard Fasciano.

I have been with Spectrotel Inc for over 13 years and one of the things I appreciate the most is the opportunity for growth and support of management. I have held a couple of positions during my tenure and each, through tremendous leadership and mentorship, I was able to take on new challenges, learn new skills and grow into a Supervisory role. As my career has evolved at Spectrotel one thing remained the same – teamwork. No matter what time of day or night, how big or small the challenge, everyone works together to create the optimal experience for our customers and partners.

Leveraging the most basic feature sets to the most robust AI-driven cloud platforms, we empower teams to connect, collaborate, and improve customer experiences with Spectrotel's extensive cloud communications portfolio, offering true choice for your digital transformation. We are honored to be recognized by TMC as a 2022 Unified Communications Product of the Year Award winner!
Read more: https://www.spectrotel.com/resource-center/press-releases/detail/2022/07/19/spectrotel-receives-2022-unified-communications-product-of-the-year-award

I have been in Account Management for most of my career, and I can honestly say I have never worked in such a collaborative team environment. I am surrounded by such profound experts who are always willing to jump in and have each other’s back that the culture has helped me learn and expand my industry knowledge. The ability to tap into various areas of expertise and work together is particularly important for one of my customers who has taken advantage of the full Spectrotel Inc bundle from Connectivity and Managed Services to Cloud Communications and Professional Services. I am most proud to be able to say to customers “Yes, we can help!” The convenience, value, and expertise Spectrotel provides goes beyond anything I have experienced in my career, and I feel fortunate to be part of such a great passionate team.