PawsTime

You've invested in making prescriptions easier and more accessible for your clients.

But if pet owners don't know your online pharmacy exists, they're likely to look elsewhere.

PawsTime helps keep important services visible through consistent client communication.

Want to help more clients use the tools you've invested in? Send us a message or visit PawsTime.com.

One of the biggest misconceptions in veterinary medicine is that clients either say yes or no.

In reality, many recommendations fall somewhere in between.
The opportunity isn't always changing the recommendation.
Sometimes it's reinforcing it.

Because the conversations happening inside veterinary hospitals are too important to happen only once.
If your team is having the same conversations over and over, we should talk.

[email protected]

Losing a pet is losing a family member, and the grief is real. Love, Baxter is a labor of love, full of resources to help guide you through the difficult times while caring for a senior or ill pet and after they pass. Please share this valuable resource. ❤️

More than half the people who lost a pet couldn't find the support they needed.

That's from a wonderful study from RSPCA (England & Wales). And 28% said they didn't know where to turn at all.

We know that feeling. Not theoretically. We lived it.

When we lost our boy, the grief was immediate, and the search for help came up nearly empty. The resources that existed were scattered. The community wasn't easy to find. The support felt out of reach for something that had broken us open completely.

So we built what we needed and made it free for everyone.

lovebaxter.com exists because of him. A place where anyone navigating pet loss, caring for a senior pet, or facing a goodbye they're not ready for can find real support without having to dig for it.

If that stat was your experience, you found the right place.

We understand what it's like to love an older pet and to face what comes with that. If you need support or community, follow us at Love, Baxter 🧡

Show us your pet’s “I’m not supposed to be here” face 👀

Here's a fun fact for all the cat lovers out there!! 😽

Every rescued pet has a “safe now” moment. This is what it looks like ❤️ Share if you believe every pet deserves one.

Nothing like the unconditional love of a dog ❤️

Some calls start with stress.

What clients hear while on hold can help ease it.

Learn more at PawsTime.com today.

Veterinary Receptionist Week is here, and we want to give a big shoutout to the incredible front desk teams in veterinary hospitals everywhere.

You’re the first voice clients hear, the calm during stressful moments, the friendly face at check-in, the scheduler, problem-solver, educator, juggler, and so often the heartbeat of the practice.

You keep days moving, pets cared for, and clients feeling supported — often all at once.

At PawsTime, we know just how much happens at the front desk, and this week we’re celebrating the people who somehow make it all look easy.

Thank you for your patience, kindness, hustle, and the countless little things you do that never go unnoticed.

Happy Veterinary Receptionist Week — we appreciate you more than you know. 🐶🐱☎️

We’d love to hear about the stars on your team — give a shoutout in the comments and tell us what makes your reception team so special.