SmartRent

We are incredibly proud that our Director of Industry Strategy Justin Jones was named the DEI Champion at this year’s NAA Excellence Awards!

This well-deserved award came from his dedication to incorporating DEI into his work. He genuinely champions inclusivity and is fiercely committed to fostering a culture that breaks down barriers, fosters diversity and ensures everyone has a seat at the table.

The NAA Excellence Awards recognize outstanding individuals who go above and beyond to drive real change. The DEI Champion category specifically honors those whose incredible efforts make their workplace better and more inclusive everyday. Congratulations to all the nominees and recipients!

Please join us in celebrating Justin Jones for this outstanding achievement!

Say goodbye to expensive intercom hardware. Say hello to Virtual Intercom.

We are proud to introduce Virtual Intercom, a reenvisioned, browser-based entry management system designed to make secure visitor access affordable for every entrance.

For years, multifamily operators have faced a difficult choice: residents want intercom convenience, but high per-building hardware and wiring costs can make portfolio-wide installation impractical for multi-building layouts, parking garages and common areas. Virtual Intercom changes the math.

Key details:
- Eliminates the need for physical panels, complex wiring or electrical installation, reducing traditional hardware and setup costs by up to 85%.
- Visitors simply scan a property-specific QR code to access a mobile web directory, no app downloads or registration required.
- Connects instantly via WebRTC streaming, allowing residents to verify a guest's identity and unlock doors or perimeter gates right from their phone.
- Deeply integrates with top property management system (PMS) software for automated, real-time access control and directory management.

Heading to NAA Apartmentalize in New Orleans this week? Come experience Virtual Intercom firsthand! Stop by Booth #801 from June 17-19 for a live demonstration and speak directly with our team.

Read the full press release and request a custom demo here: https://investors.smartrent.com/news/news-details/2026/SmartRent-Launches-Hardware-Free-Virtual-Intercom/default.aspx

A single winter pilot. Over 1,200 automated emergency activations. An estimated $6.7 million in property damages completely prevented for a single customer.

Today, we are proud to launch our Climate Protection Mode feature - an industry-first automated smart thermostat climate protection function built to introduce an essential layer of portfolio resilience for multifamily assets.

As operators face intense insurance pressures, with premiums surging an average of 55% since 2021, Climate Protection Mode acts as a silent, secondary emergency fail-safe. Hard-coded directly onto our Alloy SmartHome Hub+ and Alloy Fusion thermostat hardware, the system remains entirely dormant unless ambient conditions reach dangerous extremes.

Once triggered, it automatically restores a safe baseline to proactively defend against water, mold, and moisture damage before it impacts NOI, all while respecting resident privacy and autonomy.

Learn more: https://investors.smartrent.com/news/news-details/2026/SmartRent-Launches-Industry-First-Automated-Smart-Thermostat-Climate-Protection-Function/default.aspx

Congratulations to Juliet Glomb for being awarded the Smart Star Award!

The Smart Star is an internal award that is presented to a team member who embodies our three Core Values. Juliet is an instrumental part of the training team at SmartRent and regularly elevates the onboarding experience for all new employees.

Thank you, Juliet, for setting our newest team members up for long-term success! Stay tuned over the coming weeks as we profile the rest of our incredible Core Values Awards recipients.

Recently, members of our leadership team had the priviledge of visiting the team in Croatia!

Between deep-dives into our hardware solutions and some legendary table tennis matchups, it was an amazing opportunity to bond with the team and align on our engineering roadmap. This team is energized and ready to power the next generation of SmartRent hardware—we're so fortunate to have the best in the business!

What happens when you beat your own underwriting projections?

For Centerspace, deploying smart tech wasn’t just about providing a modern renter experience - it was a strategic move to safeguard 12,000 units across 7 states against harsh winter climates and operational inefficiencies.

By partnering with SmartRent to roll out 11,000+ smart locks, 9,000+ thermostats, and 69,000+ leak detectors, they not only protected their portfolio, but also unlocked massive net operating income (NOI) growth.

The Impact:

~50% year-over-year reduction in water damage losses
1,446 leaks successfully detected and mitigated
Up to $133,000 saved per property on average
59,000+ temporary work order codes generated, eliminating manual key-tracking for site teams.

As Sue Picotte, SVP of Asset Management and ESG at Centerspace, points out: “The smart home premium was the plan. The savings were the bonus. That’s just on the cash. That doesn’t include the time savings, the efficiency savings or the productivity increase.”

Read the full case study to see how integrated PropTech delivers immediate risk mitigation and bottom-line value: https://go.pardot.com/l/1111542/2026-04-24/7pwmd2

This Memorial Day, the SmartRent team honors the brave individuals who served our country. Thanks to them, we have the privilege to continue shaping a more connected, innovative and smarter future for the places we live and work in.

How do you lease 36 homes in one month in a slow market? You add smart home technology!

By using solutions such as Self-Guided Tours, you grow the leasing funnel. Prospective residents look for convenience. When they experience that while touring a home instantly and securely, through smart home technology, they aren't just seeing a home. They are engaging in an elevated experience during their first impression of the community which helps close deals faster.

Read the full article to see how you can implement these ideas with your community:

How We Leased 36 Homes in One Month in a Slow Market By McCaw Property Management | Dallas–Fort Worth

We are thrilled to announce the promotion of Pankaj Bansi to Chief Operating Officer!

Since joining us as Chief Transformation Officer last year, Pankaj has played a key role in advancing SmartRent’s enterprise transformation efforts and strengthening how we execute across the business. In his new role, he will oversee Field Services, Supply Chain and Analytics, while continuing to lead our AI-focused enterprise transformation.

As we march toward the milestone of one million installed IoT units, Pankaj’s leadership will help further strengthen how SmartRent scales, streamlines ex*****on and delivers exceptional experiences for the operators, teams and residents we serve.

Read the full announcement: https://investors.smartrent.com/news/news-details/2026/SmartRent-Promotes-Pankaj-Bansi-to-Chief-Operating-Officer/default.aspx

Taco 'bout a fantastic lunch break!

We celebrated Cinco de Mayo today with a delicious festive spread and some traditional piñata fun. Turns out, aiming for a piñata while blindfolded is a lot harder than it looks—but the reward of an office full of candy made it all worth it!

Wishing everyone a vibrant and happy Cinco de Mayo!