SBE - Service Business Evolution

🚨 One week away!

The Trusted Advisor Training is almost here! 🎯

Join us next week to strengthen your customer conversations, build more trust, and help your team confidently guide customers toward the right solutions. 🤝

📅 October 6-7
📍 Nashville, TN
🔗 Register here: https://sbeodyssey.com/regional-training

Don’t miss the opportunity to sharpen your skills and take your customer experience to the next level! 🚀

🚨 Only 1 month away! 🚨
Great technicians do more than fix equipment; they build trust.

The Trusted Technician Training is coming to Hartford, CT on October 20-21! This hands-on training helps technicians strengthen customer communication, increase confidence, improve close rates, and create customer experiences that drive loyalty.

📍 Hartford, CT
📅 October 20-21
🔗 Save your spot: https://sbeodyssey.com/regional-training

Don’t wait until the busy season to invest in your team. Give your technicians the tools to deliver exceptional service every time. 🚀

🚀 Become the Trusted Advisor your customers want to work with.

Your customers aren’t just looking for a quote; they’re looking for confidence, clarity, and someone they can trust to guide them through the right decision.

Join SBE’s Trusted Advisor Training and sharpen the communication skills, sales process, and customer connection strategies that help top performers stand out. 🤝

📅 October 6-7
📍 Nashville, TN
🔗 Register here: https://sbeodyssey.com/regional-training

Build trust. Create value. Close with confidence. 💪

⏰ One week away!

Is your CSR and Dispatch team ready to create better customer experiences and turn more calls into opportunities?

SBE’s Virtual CSR & Dispatch Training Camp starts next week. Give your team practical tools to improve call handling, scheduling, and customer communication.

📅 September 22–23
📍 Virtual Training (Online)
🎟️ Register here: https://sbeodyssey.com/regional-training

Save your spot and get your team ready.

Today, we pause to remember the lives lost on September 11, 2001, and honor the courage of the first responders, service members, and everyday heroes who answered the call.

Their strength, sacrifice, and unity continue to inspire us. As we remember those we lost, we also recognize the resilience of our nation and the importance of coming together in times of hardship.

We will never forget.

Happy Labor Day!

Today, we celebrate the dedication, hard work, and commitment of our incredible team. Thank you to every SBE employee for the passion you bring each day to helping contractors grow, serve their customers, and build stronger businesses. We couldn't do it without you.

In observance of Labor Day, our office will be closed today. We hope everyone enjoys a well-deserved day of rest with family and friends.

Happy Labor Day from all of us at SBE!