Fluence

What Dental Practices Should Know About the Potential eAssist Cybersecurity Incident

What Dental Practices Should Know About the Potential eAssist Cybersecurity Incident - Fluence Many dental practices across the country utilize eAssist Dental Solutions for dental billing and revenue cycle management services. Reports have recently surfaced that eAssist is investigating a potential information security incident following claims made by a ransomware group. According to industr...

Back-to-School Schedule Shakeups: How to Fill More Hygiene Cancellations

Back-to-School Schedule Shakeups: How to Fill More Hygiene Cancellations - Fluence As summer comes to an end and families transition back into school routines, many dental practices begin to see an uptick in hygiene cancellations and rescheduled appointments. Between school drop-offs, sports practices, extracurricular activities, and changing work schedules, patients often find th...

Meals & Entertainment

Meals & Entertainment - Fluence Along with the recent passage of the Tax Cuts and Jobs Act (effective January 1, 2026) came a bit of ambiguity on the topic of meals and entertainment, namely what related expenses are deductible and to what extent they are deductible. If you heard that employee snacks and beverages are now complete...

What Is Your Average Production Per New Patient—and What Is It Telling You?

What Is Your Average Production Per New Patient—and What Is It Telling You? - Fluence What Is Your Average Production Per New Patient—and What Is It Telling You? Most practices track new patient flow. Fewer take the next step and ask the more important question: What is each new patient actually worth? Average Production Per New Patient (APNP) is one of the most telling metrics in ...

Portland Reopens Repair/Restore Grant Funding for Small Businesses and Nonprofits

Portland Reopens Repair/Restore Grant Funding for Small Businesses and Nonprofits - Fluence Portland’s small business community has faced repeated challenges from break-ins, vandalism, and related repairs, lost revenue, and business disruption. For many storefront businesses, these incidents create financial hardship beyond the initial damage. The good news is that the City of Portland h...

Unclaimed Patient Refunds

Unclaimed Patient Refunds - Fluence Around this time of year, Fluence sends out a letter about submitting unclaimed patient refunds older than three years to the state’s Unclaimed Property division. Along with a formal letter describing the rules for this process, we will send you a list of the refund checks entered in QuickBooks th...