Visual Matrix

Last week was about celebrating housekeeping teams.

This week, the question is: How can we make their jobs a little easier?

Paper room assignments. Calls to the front desk. Tracking down maintenance. Walking across the property for information that should already be available.

None of these tasks seems like much on its own. Together, they take time away from the work that actually needs to get done.

MOP by Visual Matrix puts housekeeping, maintenance and the front desk on the same page, with updates happening from the phones your team already carries.

And through September 30, we’re waiving implementation fees when you schedule a demo.

See what MOP could change at your hotel → https://zurl.co/A2kjI

It’s International Housekeeping Week, and we’re celebrating the teams behind every room that’s ready to welcome a guest. 💛

A guest sees a clean room. They don’t see everything that had to happen to make it ready. The details. The teamwork. The care. The work that happens every day, often without being seen, to create the experience guests expect when they open the door.

To housekeeping teams everywhere, thank you. For the care you put into every room, the pride you bring to your work, and the countless ways you make guests feel at home. What you do matters, and we’re grateful for everything you bring to hospitality every single day.

After her first 90 days as CEO of Visual Matrix, Lissa Marten shares what surprised her most and what it taught her about the future of hotel technology.

Her biggest takeaway? Great hospitality software needs to know more than the technology. It needs to know the day-to-day operations of hoteliers.

Read her perspective 👇
https://zurl.co/hh9HB

Today is World Day Against Trafficking in Persons, a reminder that preventing exploitation is everyone's responsibility.

Hotels are uniquely positioned to recognize the warning signs. Every interaction, every observation, and every report has the potential to protect someone who needs help.

Technology alone can't solve human trafficking, but it can help hotel teams share information faster, recognize patterns, and support better decision-making when something doesn't seem right.

We're proud to stand with the AHLA Foundation's No Room for Trafficking initiative and with the hotel professionals who work every day to keep their guests, teams, and communities safe.

Because hospitality should always have room for people, and no room for trafficking.

This week, Patty Jefferson and Lauren Crocket are headed to Washington, D.C. for the AHLA Foundation's No Room for Trafficking Summit.

Hotels see more than most industries. That comes with a responsibility to notice, to train, and to act. The Summit brings survivors, advocates, and industry leaders together to talk honestly about what prevention actually looks like, alongside the hoteliers we work with everyday.

Grateful to AHLA Foundation for the invitation and for leading this work.

Your hotel is leaving money on the table. Every single shift. 💡

Not because guests don't want upgrades. Because nobody asked.

EasyBoost presents upgrade and add-on options automatically at booking and check-in. Every guest. Every shift. No pitch required.



Read more: https://zurl.co/fuVax

Hotel Upsell Software: How EasyBoost Works | Visual Matrix EasyBoost is hotel upsell software built into Visual Matrix. See how it captures upgrade and add-on revenue automatically at booking and check-in.

Running a hotel is a lot. Every month, the Visual Matrix Tip Sheet delivers practical tips, product updates, and industry insights straight to your inbox to help you and your team work smarter, keep guests happy, and stay ahead. 🏨
It's free. It's useful. And it's written for the people actually doing the work.

Sign up here: https://zurl.co/9vnNP

Visual Matrix Support Our Visual matrix support ensures you have the resources you need to succeed. Contact us via phone, chat, or email.

Happy Fourth of July from all of us at Visual Matrix.

Here's to a great weekend of full houses, happy guests, and hotel teams doing what they do best.

Wishing everyone a safe, sunny, and well-earned holiday.

Peak season, new hires, no time to waste. MOP gets your housekeeping team confident and working in minutes, not days.

https://zurl.co/pyv5m

Today we’d like to announce new chapter for Visual Matrix. We’re proud to welcome Lissa Marten as our new CEO, as Georgine Muntz transitions to the Visual Matrix Board of Directors.

Over the past several years, Georgine has helped Visual Matrix become simpler and more useful for the hotel teams who rely on it every day. We’re incredibly grateful for the foundation she has helped build for our team and our customers.

As incoming CEO, Lissa brings deep experience leading vertical software companies, with a focus on moving quickly, building strong teams, and staying close to what customers need today and in the future.

For our customers the relationships and service you rely on are not changing. Our focus is straightforward: continue making Visual Matrix simpler, stronger, and more useful in the daily work of running a hotel.

Please join us in thanking Georgine and welcoming Lissa to Visual Matrix.