Patriot Claims

Patriot Claims is pleased to announce that Kenneth Gonzalez has been named Chief Information & Technology Officer.

At 38 states and growing, the systems and technology that keep Patriot running aren't an afterthought: they're core to how carriers get inspections done right and on time. Kenneth steps into this role with a clear understanding of what an operation at this scale demands.

The right infrastructure makes everything else possible. Kenneth is the right person in the right seat to ensure Patriots' technology keeps pace with where this company is headed.

Peak season isn't when most inspection companies are at their best. It's when things get tight.

Patriot Claims Field Inspectors are trained and certified not just to handle peak volume, but to excel in it. Ladder Assist capability. Direct Inspect precision. A team that's prepared for the moment when files stack fastest, and timelines tighten most.

We've built the process, training, and team so that when June hits, you don't have to wonder whether we can handle it. We already have.

That's what happens when you build for peak season every season.

Patriot Claims is proud to announce that Alison Mabe has been named Chief Operating Officer.

Alison brings a sharp operational mind and a clear understanding of what it takes to keep a company like Patriot running at scale to a role that sits at the center of everything Patriot does. With operations spanning 38 states and a field inspection standard that carriers and adjusters rely on, the COO seat matters. Alison is the right person for it.

Jim Hammond stepped back, having built something worth leading. We're grateful for what he gave this company and excited about what comes next.

Patriot is moving forward. Good people at the helm.

To the dads who balance the grind with the moments that matter.

Early mornings. Late nights. The roofs that need climbing. The families are waiting at home. You show up in both places — fully present, committed, real. Not perfect, just solid.

The ones who know that being a good dad and being good at your work aren't separate things. They're the same commitment: show up, do it right, take care of the people counting on you.

Your kids see the work ethic. Your families feel the dedication. Your teams respect it.

Happy Father's Day to the dads doing both with everything they've got.

The fastest inspection starts before anyone picks up the phone.

Patriot's online portal lets you submit a request in minutes: Ladder Assist, Direct Inspect, and Emergency Tarping. Our team moves immediately. No back-and-forth. No scheduling delays. Just a Field Inspector deployed and a carrier-ready report on the way.

Peak season is when the process has to work. Ours does.

Submit Today, link in comments.

CAT season moves fast. Files multiply. Adjusters need to move faster.

Patriot Claims Field Inspectors are trained and certified to deliver documentation that doesn't just pass carrier review — it accelerates it. Every angle photographed. Test squares by hand. Storm damage was assessed and recorded in the way insurance carriers need it: clear, complete, and defensible.

This isn't just about getting the inspection done. It's about getting the claim done right the first time, even when storm season means you're running at full volume.

When accuracy matters most, it's our job to make sure it's there.

The most valuable thing about a good inspection isn't just what's in the report.

It's who collected it.

Patriot Direct Inspect puts an independent, certified Field Inspector on the roof with no stake in the outcome and no relationship to manage. Test squares by hand. Every facet photographed. A report built to hold up under carrier review.

When the file needs data-driven, unbiased documentation, that's the job.

Some roofs don't make it easy.

12/12 pitch. Three stories. Restricted access. The kind of property that puts a standard inspection on pause, and a file in limbo.

Patriot Claims Field Inspectors are rope-and-harness certified and trained specifically for steep-pitch and high-access properties. We go where other companies turn around and deliver the same carrier-ready report, regardless of what the roof looks like.

Don't let the property hold up the claim.

June doesn't ease in.

For adjusters and carriers, this is the month the files start stacking. Hail across the Plains. Wind events in the Southeast. Properties that need documentation now.

Patriot Claims has Field Inspectors across 38 states ready to move on your timeline. Outside our footprint? CAT teams mobilize within 48 hours. We built the coverage so you don't have to think about it.

Peak season is here. We've been ready.

File Today, link in comments.

The fastest inspection starts before we even pick up the phone.

Patriot Claims' online portal lets you submit a request in minutes; Ladder Assist, Direct Inspect, and Virtual Inspect get our team moving immediately. No back-and-forth. No scheduling delays. Just a Field Inspector deployed and a carrier-ready report on the way.

215,000+ claims completed since 2023. The process works because we built it too.

📞 214-717-3330 | Submit Today, link in comments.