Texas Self Storage Association

Yesterday, Austin-area self-storage professionals gathered in the heart of downtown for an afternoon of networking at Fareground Austin! 🌆🤝

Members enjoyed delicious bites 🍴, refreshing drinks 🍹 and great conversations as they strengthened existing relationships, made new connections and talked business.

A huge thank you to sponsor MakoRabco for supporting local networking opportunities. 👏 And thank you to everyone who joined us—we always enjoy bringing our community together! 💙

Today, TSSA staff had the pleasure of meeting with incoming TSSA Board President Shrenik Shah of Ten19 Capital Management, LLC! We shared a nice meal and were able to get to know one another while discussing upcoming initiatives. We're excited for the upcoming year under Shrenik's leadership🎉

Customer service is one of the biggest factors shaping the overall tenant experience, and every interaction matters. Join us next Wednesday, August 12 for Customer Service in Action, a free member webinar designed specifically for onsite managers. We'll explore practical ways to create a more consistent, solutions-focused customer experience, from improving communication and resolving difficult situations to using technology and AI to better serve your tenants. Register here: https://bit.ly/TSSACustomerServiceWebinar

A big thank you to webinar sponsor XPS Solutions!

🕓 If you're in Central Texas, clock out a little early on Thursday and join local self-storage peers at Fareground Austin for happy hour! This casual networking event gives you the chance to meet up with people who understand your business and your market. Your registration includes two drinks and light bites. Sign up here > https://bit.ly/TSSAAustinNetworking2026

📍 Fareground Austin
📅 August 6 | 4:00–6:00 p.m.

A big thank you to event sponsor MakoRabco!

🎉 Congratulations to Sue Haviland on an incredible career in self storage! After nearly 40 years of serving the industry, Sue announced that she plans to retire at the end of 2026. Throughout her career, she has earned the respect of countless owners, operators and industry professionals through her leadership, integrity and commitment to excellence.

As Sue begins this next chapter, we also congratulate Lighthouse Storage Solutions on the acquisition of Haviland Storage Services' third-party management portfolio, effective January 1, 2027. We wish Josh and Melissa Huff and the entire team success as they build upon the strong foundation Sue created.

Thank you, Sue, for your many years of dedication to the self-storage industry. We wish you all the best in your well-deserved retirement!

The San Antonio Luncheon is coming up on August 27, and we are looking for round table topic and facilitator ideas. If you're interested or know someone who would be a good fit, please submit your suggestions here > https://txssa.formstack.com/forms/luncheon_round_tables

TSSA's 2026 Big Ideas in Storage Annual Conference & Trade Show 40th Anniversary Celebration is coming together beautifully! We hope you'll join us November 4–6 in Austin for three days of innovative education, meaningful networking, the industry's largest state association trade show and a special anniversary celebration that you don't want to miss. Check out the event highlights and register to attend here > https://conta.cc/4pLstdn