Popur

Hello, Fall 🍂🐱

Cozy blankets, sunny windows, cooler days, and a cat somehow always finding the warmest spot in the house.

Here's to a season full of slow mornings, extra cuddles, and plenty of purrs. 💜

What's your cat's favorite cozy spot at home?

National Pet Memorial Day 🤍🐾

Today, we're taking a quiet moment to remember the pets who are no longer by our side, but will always have a place in our hearts.

The little routines, the familiar sounds, the favorite spots around the house—somehow, those simple everyday moments become the memories we treasure most. 🌈

Thank you for the love, comfort, and companionship you gave us.

Forever loved. Forever remembered.

If you'd like, share their name, a favorite photo, or a special memory below. 💜

Happy Healthy Cat Month 🐱💜

A happy, healthy cat starts with the little things we notice every day. Their routines, their habits, their favorite spots, and all the tiny changes that make them who they are.

Here's to more purrs, more playtime, and more happy moments together. 🐾

What's one thing you do to keep your cat happy and healthy?

🥳 A Major Update and a Heartfelt Thank You! Firmware 4.0.0 and App 2.0.0 are officially here. 🙌

Before sharing what's new, we want to sincerely thank you for your patience and apologize that this update took longer than we originally hoped. We know many of you have been looking forward to these features, and we truly appreciate you staying with us, continuing to share your experiences, and giving us the time needed to complete this important work.

Over the past several months, our engineering team has been maintaining and improving the existing system while rebuilding the entire software architecture from the ground up. It became a much larger undertaking than originally anticipated, but we believed it was necessary to create a more stable foundation for the Popur S7 and the features still to come.

Today, we're grateful to finally share the result with you. This update introduces:
🐱 Individual Pet Data: Create profiles for multiple cats and track each cat's visits, stay duration, weight, and recent activity.
⚙️ Smarter Controls: Personalize cleaning behavior, operating speed, pet detection, sensor calibration, and more.
🗑 Bin Monitoring: Adjust bin capacity based on your household and litter type for more personalized fullness estimates.
🔧 Self-check Diagnostics: Identify potential issues more easily and access the appropriate troubleshooting guidance.
📊 Better Logs, Notifications & Synchronization: View more detailed activity records and enjoy more reliable communication between your S7, the App, and the cloud.

⚠️ Before You Update: Firmware 4.0.0 and App 2.0.0 must be used together. We recommend updating the firmware first, followed by the App. After both updates are installed, your S7 will perform a one-time structural reset. You'll then need to:
• Re-add your Popur S7 in the App
• Remove the old disconnected device
• Reconfigure your preferred settings

We understand that this creates a few extra steps, and we're sorry for the additional inconvenience. This one-time reset is necessary to activate the new system architecture, and we sincerely appreciate your patience and understanding.

For complete update instructions:
👉https://popur.com/pages/s7-firmware-4-0-0-update-guide

For troubleshooting and technical support:
👉 https://popur.com/pages/troubleshoot-popur-s7

For detailed changelogs and product resources:
👉 https://popur.com/pages/product-docs

Above all, we want to say this clearly: THANK YOU. Thank you for your patience. Thank you for continuing to share your honest feedback. And thank you for caring enough about the Popur S7 to help us make it better.

Many of the improvements in this release came directly from the experiences and suggestions shared by our community. We don't take your trust or support for granted, and we know that earning them requires more than one update. It requires us to keep listening, communicating, and improving.

This release does not mark the end of the work. It gives us a stronger foundation to continue delivering the experience and features our community has been asking for.

We hope you enjoy the new experience, and we're deeply grateful to have you with us as the Popur S7 continues to grow. 💜