Navigator Consulting
Hospitality Strategies. Taking you from where you are to where you want to be.
With over 90 years of combined experience, we understand the pressures and difficulties that accompany owning, operating, and working in hospitality. We have been successfully consulting in the independent and small chain business sector. The Navigator Consulting team utilizes their experience in staffing, profitability, operations and marketing. We know the path to success, and it's our mission and passion to help you discover yours.
09/21/2026
What are your new staff expectations like?
What does your training program look like?
-Is it clear on expectations and the process to get there?
-Is information readily available for for your staff or do they get told once and expected to remember?
The job may not be complicated, but new staff don't know how YOU want it done.
A little time and a clear, organized training schedule goes a long way to helping your new staff up and running and feeling good about the job.
A good program doesn't have to be complicated but it is hard to have the time to build a good onboarding program.
Navigator Consulting specializes in customized onboarding programs.
Getting your staff engaged and knowledgable faster pays off in sales and in reduced frustration for you!!
Contact us today and see what we can do for you - Navigator-consultants.com
09/17/2026
We are here to guide and coach you and your business to success!
Success looks different for everyone and we take the time to understand you, your business, and your goals. From there we help you find the path.
You can't be an expert at everything, let us help with pieces you struggle with.
We have plans and options for all needs and price points.
Check us out at Navigator-Consultants.com
09/14/2026
What keeps your business from reaching it's potential?
Sometimes it's the big, obvious problems - Costs, turnover, etc.
Sometimes it's the opportunities missed.
Having a fresh perspective on your business gives you the missing information that you can't see when you are in the middle of it.
We specialize in helping with both the problems keeping you up at night and seeing the opportunities that you are missing when business is going well.
Having all the information pieces lets you make better decisions for the future!
Navigator-Consultants.com
09/10/2026
Ideas can often be hard to strategize and implement - that's where we come in!
Running a business takes a lot of time and energy, let us help out with the research and planning of taking a new step. We have either seen or done most of the mistakes : ) so lean into our experience to fast track your idea to a success!
Contact us today - conversation is always free and never a waste of time!
Navigator-consultants.com
09/07/2026
Cheers! to all the workers out there creating great guest experiences!
It's hard work, but it's good work.
Take a moment today to celebrate yourselves and your teams.
You are appreciated!
Navigator-Consultants.com
09/04/2026
Every restaurant (and restaurant owner!) has a unique story to tell.
They are shaped by their goals, their community and financial health.
We look at you and your business from a holistic perspective, coordinating all aspects of your business like:
Staffing
Guest experience
Menu
Cost management
to work together to achieve your goals.
Give us a call today and start building your unique path to success!
Navigator-consultants.com
09/03/2026
Struggling with rising costs?
We have strategies and programs that go beyond just cost cutting and help you to maximize the impact of your purchases and organize where your money goes.
Our strategies are customized to your operation and goals, so they fit what you need to achieve and protect what you value most in your business.
Let's see what we can do for you- Conversation is always free!
contact us at Navigator-consultants.com
08/29/2026
Costs are only going up. We have programs to help!
Our programs are free to operators and you don't have to change how, what or from whom you order.
These are rebates coming straight from manufacturers.
If you are interested in getting money back on the products you are already buying (and why wouldn't you be?) contact us for sign up information.
Navigator-consultants.com
08/24/2026
Are you holding your business back?
Hospitality has a lot of variables, which makes operators wary of set systems. But some systems are necessary for your team to operate smoothly.
Some big ones are:
1. Have defined expectations for every role, make sure to include how the roles interact with eachother.
2. Train managers on how to manage - this is a very different skill than being a great server or having been there a long time.
3. Make sure everything works and that access to information is easy.
4. Clear, regular feedback keeps everyone informed and on the same page, it is 100% worth the time it takes!
5. Tolerating bad behavior is the same as encouraging it, this ruins morale and lowers the bar for the team.
Systems are not about control they are about creating a clear and effective work environment.
If you are interested in talking more indepth on how systems are helpful - contact us at Navigator-Consultants.com
08/13/2026
Your staff are your customer's touch point with your business.
Take the time to invest time in them.
How they feel and get treated is the basis for your company culture and how they will treat your customers.
Taking the time to develop their skills will pay off in better service, decision making and profits.
At Navigator Consulting we are passionate about staff development.
We specialize in presentations to develop specific skills in your staff or we can help you build a long term development program.
Check us out at Navigator-Consultants.com
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Spokane, WA
99205