Not your moms dtf

Need to get ahold of us? Here’s the best way!

First, a little love for John. That man is usually somewhere fixing a printer, troubleshooting something, working on the next improvement, or coming up with another idea to make Not Your Mom’s DTF better.

This business means A LOT to him, and he genuinely cares about every one of our customers. But… sometimes when he has 47 things going on at once, he fumbles the ball on a message or forgets to pass something along. 😂 It is NEVER intentional, his brain is just usually running about 10 steps ahead.

So if you need something, Sarah is your girl!

You can reach us through:
• Facebook Messenger
• Email: [email protected]
• Call or text: 417-414-3024

Whether you have a question, need help with an order, or just aren’t sure who to ask, reach out. I’m happy to help and make sure you’re taken care of.

And we love John… we’re just letting him keep doing what he does best: keeping those printers running and dreaming up whatever he’s going to talk me into next. 😂

Kearney Street Pickup:

🔒 See a lock on the locker? Your order is inside! Use the code provided to access it.

🚪 No lock on the locker? Come inside the door directly to the RIGHT of the lockers to pick up your order.

Just a quick reminder to make Kearney pickups a little easier!

🚨 LAST CALL!

10% off ends TONIGHT 10/20 at midnight!
Use code JUSTBECAUSE10: one use per customer.

If you’ve got gang sheets waiting, now’s the time. Save a little on your transfers and put it toward the coffee you’ll need to press them. 😂☕️

It’s early. You’re tired. We’re tired. This is our best effort at a post.

So here’s 10% off. No big reason. No special occasion. We just felt like it.

Use code: JUSTBECAUSE10 ends Sunday 9/20 at midnight one use per customer.

That’s it. That’s all we’ve got this morning. 😂
Go build those gang sheets, enjoy the discount, and use the savings to grab yourself a coffee on the way to press those orders. ☕️

We appreciate every single order you send our way, even when our social media creativity hasn’t had its coffee yet. 🖤

THE CUSTOMER DRIVE JUST GOT AN UPDATE!

We’ve added a bunch of new designs, and these mockups are just a little peek at some of what you can find inside.

👉 CUSTOMER DESIGN DRIVE:
https://drive.google.com/drive/u/1/folders/0APwtX7sW5MpOUk9PVA

Just a reminder: this drive is a resource we provide for active Not Your Mom’s DTF customers.

If you’re not currently an active customer but plan on using us for your transfers, you’re welcome to reach out and request access. Access may not always be granted.

We also periodically go through the drive and remove access for customers who are no longer actively ordering with us.

We put a lot of time into building this drive because we want to do more than just print your transfers, we want to give our customers resources that help make running their businesses a little easier.

Because of that, we do our best to keep the drive as something special for the customers who are actively working with us.

Already have access? Go check it out, we’ve added some really good ones!

UPDATE: We found out the missing transfers were not stolen. A customer had someone picking up for her, and they accidentally grabbed all of the orders in the locker instead of only hers. Mistakes happen, and we completely understand that.

We just ask that if someone is picking up for you, please make sure they check the name on every package. There can be multiple customers’ orders in the same locker rewrite this

We’re very glad we were able to figure out what happened with these orders!

Everyone please read this it is absolutely urgent!
Hey guys, it’s John.
We need to talk about something that has officially gotten out of hand.
We have had an absolute EPIDEMIC of transfers disappearing out of the Northside lockers.
Between Friday morning and today alone, we have a gigantic amount of missing transfers, and we are currently reprinting THOUSANDS OF DOLLARS worth of product.
That’s not just money.
That’s ink. That’s film. That’s labor. That’s machine time. And most importantly, that’s TIME that should have been spent printing everybody else’s orders.
And here’s the part people don’t always think about…
When somebody steals a customer’s transfers, they’re not just screwing us.
They’re screwing the customer who trusted us to have their order ready.
Then that customer has THEIR customers waiting on shirts.
It trickles all the way downhill.
Your customers depend on you the same way you depend on us.
We think part of the problem may have been combination locks being left unlocked or not properly secured, but I’m not 100% sure.
Either way, we’re fixing it.
TODAY the combination locks are being replaced with smart locks.
Going forward, PLEASE make sure the locker is properly secured when you’re finished with it. If there is a lock on that locker, lock it and put it back where it belongs.
We have absorbed the cost of missing transfers for a long time because we want to take care of our customers.
But financially, we cannot keep replacing thousands of dollars worth of stolen product.
So this is where we’re at:
If we continue having transfers disappear from the Northside lockers after the new locks are installed, Northside locker pickup will be discontinued completely.
I really don’t want to do that.
The lockers exist because they’re convenient for you guys.
But convenience only works when everybody respects the system.
99.9% of you are amazing and treat our business and everyone else’s orders with respect.
I’m asking that we all help keep it that way.
Lock the locker. Respect other people’s orders. And please don’t let a handful of people ruin something that works great for everybody else.
— John

We’re trying to locate a larger order for Nikki Hipp that was placed in our pickup lockers. We’re thinking it may have accidentally been picked up along with someone else’s order. If you’ve picked up from the lockers recently, could you please take a quick look and make sure you don’t have a package with Nikki Hipp on it?

If you happen to have it, please message us directly so we can get it to her as quickly as possible. No worries at all, we know mix-ups happen!

We really appreciate everyone checking for us. ❤️

Quick heads-up about our film!

We always want to be upfront with you guys when something comes up. We order HOT PEEL film, but unfortunately, we’ve found that some cold peel film has been mixed into what our vendor shipped us.

The frustrating part is that it looks basically the same, and not all of the film is affected, so there’s really no way for us to know before your transfers leave our shop.

We’re working with our vendor and holding them accountable as much as possible. Sometimes things happen that are simply outside of our hands, but what we CAN do is communicate with you and hopefully save you from a ruined shirt.

For now, PLEASE test a corner before peeling. If it doesn’t release easily or the design starts coming up with the film, STOP and let it cool completely before peeling.

If you’ve already had one shirt do this, there’s a good chance you hit cold peel, let the next one cool before peeling.

We know blanks cost money and your time matters. We appreciate you guys rolling with us while we get this worked out.

When in doubt, test the corner. If it fights you, let it cool!

Labor Day Reminder

We’re closed today for Labor Day and will be back printing tomorrow, Tuesday, September 8th!

Any orders placed after Friday’s noon cutoff will begin printing tomorrow.
We hope everyone has a safe and relaxing Labor Day! ❤️🤍💙

YOOO what’s up guys, it’s John! Quick Northside update
Northside orders are STAYING at the Northside and will be placed in the lockers instead of being brought to the Southside.
PLEASE check your email for your locker code.

Also — Locker #6 is officially out of commission right now. If your order was supposed to be in Locker 6, it’ll be in the locker directly before it.
Appreciate you guys as always. Keep Crushing it out there!