Machado Consulting
Machado protects you with proactive IT solutions to be ready for the next opportunity—or threat. We’ve been delivering that support since 2001. Who are we?
Our service-disabled veteran-owned small business was founded on the idea that high-quality IT support should be available to everyone, not just the largest companies. What is a managed service provider? An MSP is an expert outsource partner that proactively manages and monitors your IT infrastructure, increasing your efficiency, facilitating your growth, and improving your security. A key word there is “proactive,” meaning that we don’t just fix things when they break; we make sure they don’t fail on you at the worst possible time. Our business model works so that we actually lose money if there are issues with your systems. That’s how you know we’ll do everything in our power to keep you up and running smoothly. Some of the values important to us are integrity, perseverance, integrity, service, and fun. These values influence who we hire and how we work for you. Our customers never feel like just another number. We are more than your IT department®. We’re your partner.
09/22/2026
Here's an uncomfortable question for a Tuesday... If your office lost power or internet right now, would your business survive the day? That's really what National Preparedness Month comes down to, not a drill, just an honest question. Let's find out together, no pressure, no jargon: https://hubs.ly/Q04w5kGf0.
09/17/2026
Take away the walls of a business and what's actually holding it up. Constitution Day got us thinking about foundations. What's the one system in your business that everything else depends on?
September is also National Preparedness Month, and a solid foundation is what keeps that one system standing when something goes wrong. Not sure your foundation would hold up? Let's find out together: https://hubs.ly/Q04v_dkm0.
09/16/2026
Ever wonder who's actually on the other end of your support ticket? Meet Matthew. He's a Senior IT Support Engineer, and his love for tech goes back to '90s computers and video games. What keeps him here now? Knowing the problems he solves help organizations doing good in our communities.
A few other things we've picked up: he's happiest on a snowboard (more good memories than injuries, thankfully), and he firmly believes a random dog sighting can turn any day around.
His advice for life? "Eat the frog." Handle the hard thing first.
Good with complex IT problems, questionable judgment on launching himself down a mountain. Certified dog guy. We're glad Matthew found his way to Machado. Now it's your turn... What would you ask him? Drop a question below, or head to https://hubs.ly/Q04w4P3p0 if you'd rather talk IT with our team directly!
09/15/2026
The best IT work is the kind you never notice. Today we're breaking that rule on purpose. It's National IT Professionals Day, shoutout to the team that answers your call before your system even finishes crashing.
If your current IT team deserves a shoutout too, tag them below. If you don't have one yet, that's what we're here for: https://hubs.ly/Q04vZJ190.
09/11/2026
Some mornings you remember exactly where you were.
Today is one of those for most of us. Twenty-five years ago changed how this country thinks about security, in every sense of that word. Remembering the heroes, honoring the fallen, and carrying forward a legacy of service.
09/09/2026
There’s a lot more to Thomas than being one of Machado’s top engineers. Meet the Machado team:
Thomas is the kind of person who will take on a tough problem without hesitation, help wherever he’s needed, and still be one of the most laid-back people you’ll talk to all day.
Outside the office, Thomas loves anything involving good food or staying active, and yes, somehow, he balances the two impressively well. He’s also happily engaged to an incredible bread-making fiancée, which, considering his love of food, feels like a match meant to be.
Our clients trust a face more than a logo, especially when you actually know who's answering your calls. Curious who's behind your IT? Now It's your turn to ask him anything! He'll answer right in the comments! Meet our leadership at https://hubs.ly/Q04w3Y6d0.
09/02/2026
New month, same mission. What's the one IT headache you're hoping we solve for you before the year ends? September is when a lot of small businesses start planning Q4. New month, same mission.
What's the one IT headache you're hoping we solve for you before the year ends? September is when a lot of small businesses start planning for Q4, so now's the time to get it on our radar. Drop it below, or tell us straight at https://hubs.ly/Q04vLTwH0, we read every one.
08/28/2026
What's something every growing business should get right before it grows?
AI tools move fast, and it's tempting to trust the output without a second look. But unchecked AI-generated content, code, or analysis can carry errors that quietly turn into costly mistakes down the line.
That's where AI awareness comes in: helping teams understand where AI helps, where it needs a human check, and how to use it responsibly before a small oversight becomes an expensive one.
Business owners, where has an unchecked AI output almost caused a problem for you?
Let us know in the comments.
Learn more about building AI awareness into your team → https://hubs.ly/Q04sSCWR0
08/27/2026
"What technology investment genuinely made your team's life easier?"
For us, it's less about any single tool and more about the philosophy behind it: technology should remove friction, not create more of it.
That's the whole idea behind fully managed IT, when support is proactive instead of reactive, your team stops losing time to slow systems, mystery outages, and "who do I even call for this, and starts just... working. No tickets piling up, no guessing.
What upgrade made the biggest difference for your team? Leave a below, always curious what's actually moved the needle for other teams.
See what Fully Managed IT looks like:
Managed IT Services Keep your business running smoothly with Machado's proactive managed IT solutions from technical support, backup & recovery, and vendor management.
08/24/2026
What's something every growing business should get right before it grows? Our opinion? AI planning.
Everyone's racing to bolt AI tools onto their business right now. Fewer people are asking the boring question first: do we actually have a plan for how this fits into what we do, who's accountable for it, and what happens when it goes wrong?
We got to talk through exactly this last month with Big Brothers Big Sisters, walked through what smart AI planning and deployment actually looks like before you scale it across a team. Good conversation, good group.
If you're growing (or hoping to), AI strategy is one of those things that's a lot easier to build right the first time than to untangle later.
Where's your business at with AI right now: full steam ahead, or still figuring it out?
👉 https://hubs.ly/Q04tqdZW0
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Address
32 Franklin Street
Worcester, MA
01608
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
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